'The future of HR' keynote by Leadapreneur Jan Bartscht presents challenging ideas on the future of the profession; highlighting the potential 'death of HR' as well as the ability of the HR role to become the most important partner in any business (long live HR!). It clearly identifies some of the painful issues in HR today that hold the field back and highlight exciting new areas e.g. technology. Using our trademark style of 'innovate or die', we challenge and inspire audiences to think differently about what the future of HR could be.
After the powerful keynote, participants came together in small groups to discuss what the future of HR could be by identifying the key trends. Together, we crafted scenarios that imagine a different future and discuss how we can respond to these different future. Based on the scenarios and their insights, we helped every professional to create their own strategy for their future of HR.
Stay tuned for our upcoming Future of HR forum via www.leadapreneur.com, contacting us at Jess@Leadapreneur.com and following us on social media.
2. 12+ YEARS. 10+ COUNTRIES. 30,000 LEADERS.
Creators of the world’s largest
leadership &innovation online
course with 28k+ students
Certified by the London-based
Institute of Leadership &
Management
5. ABOUT JAN BARTSCHT
Jan Bartscht is a futurist and innovation consultant; he specialises in helping leaders
fight disruptive innovation by guiding them to transform their organisations and
people into agile digital innovators.
Co-founder & MD of Leadapreneur, a boutique innovation consultancy based in
Kuala Lumpur, Jan sees first-hand the reality of innovate or die in his daily work. He
consistently sees 2 kinds of incumbent firms; those who are being disrupted and those
who don’t know they are being disrupted. In recognition of this, Jan has built his
expertise in awakening management and senior leaders to today’s ‘Innovate or Die’
reality, engaging them to discuss how they need to change and driving them to
transform their people, business and culture.
His keynote ‘Innovate or Die’ engages audiences to understand the astonishing scale,
speed and consequences of today’s disruptive innovation. Using stories and detailed
industry examples, Jan enables managers and senior leaders to understand what
disruptive innovation is, why it’s killing companies and how they can transform
themselves to become an agile digital innovator before it’s too late.
“100% business as usual = 100% chance of death”
6. HR ENABLES PEOPLE TO DO THEIR JOBS
HR remains relevant by offering a variety of services to the business.
Recruit Retain Remove Develop Promote Pay Engage
8. HR IN THE INNOVATION AGE
LONG LIVE HR ☺
• Innovators who create powerful
solutions that significantly enable
people to do their work.
HR IS DEAD
• Administrators who fail to add value
to the core business because they
don’t enable people to do their jobs
What should HR be doing? Why is HR relevant? How should it serve the organisation?
9. 1. HR STRUGGLES
TO DEVELOP
PEOPLE
“90% of training fails to
deliver sustained changes
and improvements”
Laszlo Bock, Global VP for
People at Google
10. 2. WORKERS ARE DISENGAGED & NOT BEING RETAINED
According to Gallup, 84% of workers in Malaysia are disengaged or actively
disengaged and according to Job Street retention is the number 1 talent challenge.
11. 3. LACK OF ENABLING TECHNOLOGY
HR is one of the least technology enabled functions
and lacks critical technology literacy.
Artificial
intelligence
Blockchain
contracts
Virtual
reality
12. ARTIFICIAL INTELLIGENCE IS REPLACING PEOPLE TODAY
"The relentless pace of automation will make many good
middle-class jobs obsolete" Former President Obama, 2016
How will HR remain
relevant
if there are no
people in the
company?
13. DECLINE & FALL: FROM STRATEGIC LEADER
TO CLERICAL ADMINSTRATOR
“Those 600 traders, there is a lot of space where they used to sit”
From 600 traders to 2… and 200 software engineers
who report to the CFO
Goldman’s new consumer lending platform, Marcus,
aimed at consolidation of credit card balances, is
entirely run by software, with no human intervention
14. HOW AI WORKS
A smart algorithm can process huge amounts of
information to generate insights and decisions
24/7 and relentlessly get better at it.
Artificial intelligence can do a lot of your work
faster for a lot less and keep getting better at it!
15. THE END OF TRADITIONAL HR HAS ARRIVED
Recruit
01
Retain
02
Remove
03
Develop
04
Promote
05
Pay
06
Engage
07
HR is being replaced by Artificial Intelligence (AI) & technology right now
o
16. HR IS DEAD BECAUSE IT
FAILS TO ENABLE
PEOPLE TO DO THEIR
JOBS IN THE
INNOVATION AGE.
In 2016, JP Morgan use AI to
save 360,000 hours of law work
(150 full-time lawyers)
Unless HR professionals
move quickly to create
new relevance, they will
be replaced by AI and
merged into the
technology department.
PS: This slide was created by AI.
17. LONG LIVE HR!
Remain relevant by enabling
people to do their jobs in the
innovation age!
INNOVATION
• Enable people
to innovate
consistently
INDIVIDUALISATION
• Provide individualised
career cycle
support
INTEGRATION
• Integrate human
& artificial
intelligences
19. 1. HR SHOULD OWN & LEAD INNOVATION
Innovation is critical for success because it creates growth;
HR become critical to the business by building an innovation system
that can enable the mass production of innovation.
Innovative
people
Culture of
innovation
Community
of innovators
Innovation
Ecosystem
21. BUILD A CULTURE OF INNOVATION
Culture is the way in which an organisation solves problem, ‘how we do things around here’.
22. GRPOW AN INNOVATION COMMUNITY
Connecting people together to innovate; 50 leadapreneurs
creating 3 innovations per year= 150 innovations
150 innovations
per year!
24. 3 LEAD THE
INTEGRATION
OF HUMAN &
ARTIFICIAL
INTELLIGENCE
Lead the transition and enable people to see it as a positive
change instead of something to be feared. Don’t let IT own it!
25. HOW ARTIFICIAL INTELLIGENCE WILL REDEFINE MANAGEMENT
-ACCENTURE & HBR (November 2016)
1. Leave the automation to AI
2. Focus on high value, non-routine, ‘judgement work’
3. Get ready to treat AI as your work colleague
4. Managers embrace design thinking and creativity
5. Develop dense & diverse social capital networks
Nobody told the farm labourers that the tractor was
coming until it was too late; however, instead of
competing with the tractor you can learn to drive it!
26. THE FUTURE OF HR
Innovate
the business
• Build and own the
innovation ecosystem or
become administrators
1
Individualise
the career cycle
• Provide mass career
cycle individualisation or
someone else will
2
Integrate
the intelligences
• Integrate human and
artificial intelligence or
be replaced by them
3
27. OTHER KEY
TRENDS
1. Faster career cycles
2. AI making people redundant
3. Scarcity of hybrid talent
4. Digital learning
5. Inter-generational conflict &
misunderstandings
6. Contract work
7. The rise of teams
28. TRENDS COMBINE TO CREATE UNEXPECTED FUTURES
VUCA reality is unpredictable!
Napster
10,000
songs
iPod iPhone Instagram
29. EXPLORING YOUR TRENDS
Explore where trends can go by starting with believable principles
and then taking rational next steps to discover what the future could be.
Internet usage is
growing rapidly
People want to
buy and sell
online more and
more
Someone will
create online
payments
provider
Elon Musk &
others created
Paypal
30. ACCELERATING YOUR INNOVATION JOURNEY
Transform your managers into leadapreneurs.
STEP 1 AWAKEN STEP 2 ENGAGE STEP 3 DELIVER
1-2 hrs
Awaken your people with a
powerful ‘Innovate or die’
speech
1-2 days
Engage them to learn
through workshops
& online courses
3-12 months
Support them to deliver KPI-
relevant innovation through
our accelerator
31. NEXT STEPS
1-day open workshop
‘Innovate or Die’
Bring your HR team!
Next Forum event will be
in 6 months from today!
Contact us to be invited:
Jess@leadapreneur.com
32. LEAD THE INNOVATION SHIFT
Own the
innovation
ecosystem
Create
individualised
career cycles
Integrate
artificial &
human
intelligences
33. THANK YOU!
Believe in yourself.
Be brave. Be bold. Be brilliant.
Build your better world.
Jess@leadapreneur.comwww.leadapreneur.com