1. LAURIE VAN NESS
400 Plymouth Place, Unit 1407
Somerset, NJ 08873
908-834-5839 - lam2489@msn.com
SUMMARY
Reliable, organized individual with excellent communication skills. Thrives on ability to
efficiently handle multiple projects simultaneously. At ease working independently and with the
team. Presents a positive, professional image and takes pride in work product.
WORK HISTORY
Sudler & Hennessey, LLC, Precept Medical Communications Div., Warren, NJ 2013 - Present
Front Desk Receptionist /Facilities Administrative Assistant
 Greet all visitors and employees using appropriate front desk reception etiquette.
 Contact employees via phone and email to inform guest has arrived.
 Maintain guest log, provide guest badge, offer/bring guest refreshments, etc.
 Conference room scheduling, calendar management, coordinate catering.
 Maintain tidiness of reception and waiting area, conference rooms and kitchen.
 Provides all around support to facilities manager, executives and employees.
 Formulate facilities request & scheduling of repairs/maintenance, etc.
 Responds to phone and email inquiries to address facilities and vender issues.
 Review mail correspondence and distribute or destroy accordingly.
 Coordinates with IT manager to address copier and telephone issues.
 Functions as "command central" for four companies.
Central Jersey Housing Resource Center, Raritan, NJ 2010 - 2013
Assistant Program Manager/Certified Housing Counselor/Receptionist
 Provide front desk reception coverage, create client intake, and schedule appointments.
 Greet Clients and visitors using appropriate front desk reception etiquette..
 Provide administrative support to Executive Director and Program Manager.
 Co-ordinate 10-15 educational programs, annually, including catering.
 Process incoming and outgoing correspondence, reports, etc.
 Make travel arrangements for offsite trainings.
 Maintain and archive confidential files for approximately 800 attendees, annually.
 Provide one-on-one counseling to walk-in clients.
 Deliver first time home buyer, foreclosure and financial literacy group workshops.
Warren Hospital, Phillipsburg, NJ 2009 - 2012
Per Diem Switchboard Operator
 Place, receive, and route a high volume of calls through a switchboard.
 Maintain working knowledge of switchboard and staff paging features and functions.

2.  Page members of the hospital staff via radio, paging system(s) and/or public address systems.
 Monitor alarms and alerts to provide notification and dispatch services to security and
emergency on call teams as required by the given situation, etc.
Girl Scouts of Rolling Hills Council, N. Branch, NJ 2002 -2008
Administrator, Membership Registration Services
 Register individual and group girl and adult members.
 Database management, maintain confidential files, and collection of annual dues for
10,000 plus members and 7,000 plus adult volunteers.
 Reconcile membership dues with number of registrants.
 Create and distribute bi-annual information and member registration material.
 Train employees and adult volunteers to registration procedures.
 Monitor membership statistics and external reports using Excel spreadsheets and Access.
 Maintain calendar of events.
 Process incoming and outgoing correspondence, reports, etc.
Whitehouse United Methodist Church, Whitehouse, NJ 2007 - 2008
Secretary, (part time)
 Answer, respond and direct telephone calls and inquiries.
 Provide administrative support to the Pastor and parishioners.
 Copying, filing, ordering supplies, calendar management, mail distribution, Fed Ex, etc.
 Confidential database management, faxing, scheduling appointments.
 Create and distribute weekly bulletins, monthly newsletters.
Self-Employed, Somerville, NJ 1999 –
2002
Registered Family Childcare Provider
 Provide day and after school care.
Arbor Glen Retirement Community, Bridgewater, NJ 1997 -1999
Front Desk Receptionist/Administrative Support
 Greet all visitors, residents and employees using appropriate front desk reception etiquette.
 Manage sign-in process and distribute visitor badges.
 Maintain confidential security and health alert databases.
 Assist HR by creating and distributing application packets and new hire kits.
 Train senior resident volunteers to provide front desk reception coverage on the weekends.
EDUCATION
Middlesex County College, Edison, NJ
Certificate, Microsoft Excel 2010, 2012
Raritan Valley Community College, North Branch, NJ
ABA approved Paralegal Certificate, 2010
Raritan Valley Community College, North Branch, NJ

3. Associates Degree, Business Management, Office Administration, 2003