1. Laurie Richards
46 Blossom Avenue Holtsville, NY 11742 631-560-7672 firstname.lastname@example.org
Resourceful administrative assistant with 20 years of experience in general office management. Recognized for being
results-driven capable of sound judgement to prioritize multiple assignments and communicate effectively.
Skills and qualifications
Skilled at deescalating client concerns assuring a mutually satisfying outcome.
Accurately type 60 words per minute.
Exceptional organization skills and attention to detail.
Maintain calm demeanor in fast-paced environment while transitioning between tasks.
Able to work independently and as part of a team.
Altice (formerly Cablevision), Bethpage,NY
June 2016 – Present
Manage mail distribution for over 70 employees.
Provide excellent service and communication to vendors and contractors.
Maintain division-wide attendance calendar.
Arrange all domestic travel itineraries for 6 executives.
Serve as the liaison between executives and direct reports.
Cablevision Bethpage, NY
Cablevision Hicksville, NY
Cablevision Fishkill, NY
July 2011 – June 2016
July 2007 – July 2011
December 2002 – July 2007
Maintained hardware and software inventory valued at over $200,000.
Coordinate the purchase, installation, and maintenance of office equipment
Tracked division spending and generated reports to assist with management of 2 million dollar budget.
Facilitated communication between legal department and new consultants to expedite contract execution.
Tracked and generated local advertising leads via internet research.
Analyzed company data including inventory control and employee attendance.
Customer Service Team Leader
Cablevision Wappinger Falls, NY
July 1995 – December 2002
Coordinated quality assurance and phone statistic reports for 82 customer service representatives.
Received the MediaOne Medallion Award for Customer Excellence in 1999
Recipient of the State-wide HBO Producers Plus Award 1997, 1998.
Blue Buffalo Huntington, NY
June 2011-December 2012
Only recipient in the Northeast Region to earn the Blue Elite Award for hitting $10,000 weekly sale goal.
Educated pet parents on the benefit of proper nutrition and nutrition needs.
Mid-Hudson Medical Group Fishkill, NY
June 2006-July 2007
Greet patients, process payments, confirm appointments and answer telephones
Apply insurance co-payments to customer accounts
Proficient in MS Office Suite and Oracle
Networking and Technical Support Certificate