1. Laurie Richards
46 Blossom Avenue Holtsville, NY 11742 631-560-7672 lp6024@hotmail.com
Professional Profile
Resourceful administrative assistant with 20 years of experience in general office management. Recognized for being
results-driven capable of sound judgement to prioritize multiple assignments and communicate effectively.
Skills and qualifications
 Skilled at deescalating client concerns assuring a mutually satisfying outcome.
 Accurately type 60 words per minute.
 Exceptional organization skills and attention to detail.
 Maintain calm demeanor in fast-paced environment while transitioning between tasks.
 Able to work independently and as part of a team.
Work Experience
Administrative Assistant
Altice (formerly Cablevision), Bethpage,NY
June 2016 – Present
 Manage mail distribution for over 70 employees.
 Provide excellent service and communication to vendors and contractors.
 Maintain division-wide attendance calendar.
 Arrange all domestic travel itineraries for 6 executives.
 Serve as the liaison between executives and direct reports.
Administrative Assistant
Cablevision Bethpage, NY
Cablevision Hicksville, NY
Cablevision Fishkill, NY
July 2011 – June 2016
July 2007 – July 2011
December 2002 – July 2007
 Maintained hardware and software inventory valued at over $200,000.
 Coordinate the purchase, installation, and maintenance of office equipment
 Tracked division spending and generated reports to assist with management of 2 million dollar budget.
 Facilitated communication between legal department and new consultants to expedite contract execution.
 Tracked and generated local advertising leads via internet research.
 Analyzed company data including inventory control and employee attendance.
Customer Service Team Leader
Cablevision Wappinger Falls, NY
July 1995 – December 2002
 Coordinated quality assurance and phone statistic reports for 82 customer service representatives.
 Received the MediaOne Medallion Award for Customer Excellence in 1999
 Recipient of the State-wide HBO Producers Plus Award 1997, 1998.
Pet Detective
Blue Buffalo Huntington, NY
June 2011-December 2012
 Only recipient in the Northeast Region to earn the Blue Elite Award for hitting $10,000 weekly sale goal.
 Educated pet parents on the benefit of proper nutrition and nutrition needs.
Medical Receptionist
Mid-Hudson Medical Group Fishkill, NY
June 2006-July 2007
 Greet patients, process payments, confirm appointments and answer telephones
 Apply insurance co-payments to customer accounts
Technology
 Proficient in MS Office Suite and Oracle
 Networking and Technical Support Certificate