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  1. 1. laracamassa@hotmail.com
  2. 2. "Emotional intelligence (EQ) is the ability to identify, use, understand, and manage emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges, and defuse conflict." - Mayer & Salovey, 1997 laracamassa@hotmail.com EMOTIONAL INTELLIGENCE
  3. 3. IQ AND EQ Intelligence Quotient (IQ) is a value that indicates a person's ability to learn, understand, and apply information and skills in a meaningful way. laracamassa@hotmail.com
  4. 4. IQ AND EQ Emotional Quotient (EQ) is a measure of a person's ability to perceive, control, evaluate, and express emotions. The most important component of the EQ is empathy. laracamassa@hotmail.com
  5. 5. IQ  understanding INFORMATION EQ  understanding EMOTION laracamassa@hotmail.com IQ AND EQ
  6. 6. WHAT’S MORE IMPORTANT? laracamassa@hotmail.com Ability to communicate negotiate, and lead FINANCIAL SUCCESS SOFT SKILLS TECHNICAL KNOWLEDGE
  7. 7. WHAT’S MORE IMPORTANT? laracamassa@hotmail.com “People would rather do business with a person they like and trust rather than someone they don’t, even if the likeable person is offering a lower quality product or service at a higher price” Nobel Prize Daniel Kahneman
  8. 8. WHAT’S IMPORTANT FOR RECRUITERS? laracamassa@hotmail.com •71 % value EI more than IQ •59 % would not hire someone who has a high IQ but low EI •75% of the time , the high EI candidate will beat out the high IQ candidate for a promotion Career Builder Statistics
  9. 9. WHY PEOPLE FOLLOW THEM? laracamassa@hotmail.com “Emotional expressiveness and the ability to emotionally inspire are key components of charismatic and transformational leadership” (Bass & Riggio, 2006; Riggio & Riggio, 2008)
  10. 10. laracamassa@hotmail.com I DON’T NEED EI IN MY JOB
  11. 11. laracamassa@hotmail.com THANK YOU!
  12. 12. laracamassa@hotmail.com