1. Lavanita Pasternak
222 Nanticoke Road
Baltimore, MD 21221
443-540-3196
lapasternak@hotmail.com
SUMMARY OF QUALIFICATIONS:
• Capabilities in Office Administration covering a 21 year period
• Managerial and problem-solving abilities
• Multitasking experience/very organized
• People-oriented communicator in very diversified work environments, and an understanding of ethics
• Work well, both independently and in a team; a self-starter
• Excellent customer service skills
• Maintained large database files
SKILLS:
• Supervised direct operations of assistant managers,volunteers, part-time secretaries and student workers
• Scheduled appointments/calendar events; liaison for Department Chairs or Dean
• Counseled/guided students, registered students into programs or classes, kept them on track for graduation
• Maintained/monitored database of sensitive information on department's faculty and curriculum-focused
students
• Assisted faculty in preparation of documents, classroom needs, keys/key cards, etc.
• Skilled in phone etiquette and customer service
• Excellent oral and written communication skills
• Proficient in MS Office: Word, Excel, PowerPoint, Outlook
E D U C AT I O N :
Towson University Towson, MD
12 credits leading towards a Master's degree 2006
B.S. Degree (GPA 3.7) 2005
Community College of Baltimore County Baltimore, MD
Microcomputing Certificate 2000
A.A. Degree 1997
E X P E R I E N C E :
Baltimore Bishops Storehouse Baltimore, MD
Co-Manager 2005–2013
• Managed direct operations of assigned assistant managers/volunteers
• Accomplished weekly ordering from local distributors and regional warehouse
• Directed filling orders for patrons, restocking shelves, and inventory
• Assured cleanliness of our store
• Ensured all documentation of managerial forms, patron forms and produce purchase orders were completed
and mailed to main offices

2. Towson University Towson, MD
Department Chair Administrative Assistant 2001-2006
• Served as direct point person for successive department chairs
• Scheduled/helped maintain calendar appointments
• Assisted the needs for 100+ faculty daily/problem-solved in numerous occurrences
• Interviewed /hired possible staff workers
• Supervised part-time secretaries, office work studies, and student tutors throughout public school systems
• Guided/counseled students' college curriculum; maintained a database tracking 300+ student records for
department and prepared them for graduation
• Maintained/collected sensitive records of students and faculty in department
• Prepared correspondents for office and distribution
• Computed/submitted adjunct faculty payroll, work studies' hours, and independent study courses
Community College of Baltimore County at Essex Baltimore, MD
Division Dean Administrative Assistant 1996-2001
• Served as direct point person for successive 2 Division Deans and 2 Department Chair
• Scheduled meetings/helped maintain calendar
• Assisted the needs/problem-solved occurrences for 40+ faculty daily
• Composed correspondence
• Prepared/tabulated faculty forms and adjunct pay credits for payment then forward to payroll
• Prepared Independent study and Internship forms for payment then forward to payroll
• Guided/counseled students in their curriculum
• Assist instructors with office and classroom needs
• Supervised part-time secretary and work studies work load
Project Start Program Secretary 1994-1996
• Answered multi-phone system
• Scheduled meetings and appointments/assisted in maintaining calendar
• Maintained large database of 500 students of documented disabled or first generation bachelor degree-
seeking
• Prepared program forms
• Created monthly newsletter for Project Start program; coordinated each year's program banquet
V O L U N T E E R W O R K :
Church of Jesus Christ of Latter-day Saints Essex, MD
Compassionate Service Leader 2011- Present
• Give compassionate service to poor/needy: addressed emotional/physical/welfare needs on a one-on-one
basis
• Coordinate meals for the sick, rides to physicians and other important appointments, caring for children for
afflicted/sick, encompassing but not limited to addressing any service for the heavy laden, etc.
• Take any responsibilities that the Relief Society president wants me to handle personally, and access those
crisis conditions then conversing with bishop and RS president to develop a plan of action
Activities Chairman 1991-1995, 2013-2014
• Monthly organized/managed/created plays and/or musical programs and other types of social activities

3. • Coordinated dinners for 200-250 people
• Organized/created uplifting spiritual seminar programs with invited special speakers
President of LDS Church 1990-1991, 1996-1999
• Created, Customized and instituted young women's program (ages 12-18)
• Guided/inspired in the emotional/spiritual welfare of 30 young women
• Weekly meetings with counselors/ten other staff members then met with Bishop/church committee members
• Kept records on the progress of each young lady
• Counseled/supervised teachers providing weekly lessons to instill good values and attitudes
• successively guided five of six troubled youth that developed: good morals, eventual successful marriages,
and five graduated from college
President of LDS Church 1985-1986
• Guided/inspired physical/spiritual welfare of women of church (100+ women)
• Counseled women on emotional/physical welfare, home management/finances, and prepared food orders for
those with financial needs
• Committees meetings: counseled/supervised staff of 12 members; with counselors; and Bishopric
• Kept records: monthly reports, etc.