1. Experienced in management, customer service, team building and sales maximization. Educated in Human Resource Management.
Proven success in leadership and supervisory roles and a champion of change. Dedicated to meeting deadlines in a fast -paced
environment, managing several tasks simultaneously and finding creative means t o solving problems. Well-versed in Microsoft
Office and Internet Research.
SUMMARY OF QUALIFICATIONS
Relationship-Builder | Proactive | Problem-Solver | Team-Player | Analytical Thinker | Self-Directed
Highly-Organized | Detail-Oriented | Quick Learner | Excellent Time Manager
Microsoft Office Suite | Sales | OPUS | Microsoft & Mac Operating System | Champion of Change
CORE SKILLS
Account Management | Personnel Training | Goals & Quotas Implementation | Inventory Handling
Cash & Deposits processing | Team Leadership | Organization | Time Management
Sales Maximization | Profitability Growth | Customer Relations Development | Communication| Staff Development
PROFESSIONAL EXPERIENCE
AT&T
Federal Sales Executive January 2016-Present
 Generate existing and newsales for delivery of solutions for different agencies within the Department of Homeland Security
 Develop newaccounts, maintain, and grow existing federalgovernment accounts to obtain a 150% attainment togoal
 Research and develop customer solutions by preparing proposals and presentations including developing pricing and strategic
planning.
 Top executive for two consecutive months by actively building client relationships and providing technical expertise to gain new
business.
AT&T
Assistant Sales Manager November 2014-January 2016
 Educated,trained, and mentored newly hired personnel to ensure top-notch compliance with the current corporate objectives
 Held fullaccountability in all administrative aspects of sales including completing customer’s contracts, accepting customer
payments,and filing completed orders.
 Inspired others to high performance through collaboration and teamwork. Utilized professional expertise to solve problems,
analyze issues and capture initiative to strive for results.
 Created a work environment where motivated people can excel. Coached personnelon “opportunities” with key sales and
reputation metrics, recognized teams on positive performance against key sales and reputation
 Assisted the DC market at being number 1 in the nation for consecutive months by actively driving sales and improving results
with best practices.
AT&T
Retail Sales Consultant June 2012-November 2014
 Conducted accurate consumer reports analysis to develop and become an expert on the latest solutions and offers for consumers
and small businesses.
 Delivered critical market feedbackto the Store Manager on local competition trends and product/service needs, thus contributing
the consistent enhancement of the sales volumes and profitability.
 Executed store initiatives related to sales, service, and customer experience.
 Increased sales by maintaining over 110% attainment,ranked number 1 in Digital Life sales and top 5% in sales overall in 2013.
OLD NAVY
Currency Manager October 2006 – January 2012
 Entrusted by the company to manage over $20,000 in currency on a daily basis.
 Conducted daily deposits, trained over 15 newhires in standard register operations, and coordinated opening and closing of cash
tills with nosupervision.
 Resolved or escalated appropriately any issues.
EDUCATION
Major: Bachelors of Business Administration, Concentration: Human Resource Management
Temple University, Philadelphia PA 2011
AWARDS, COMMUNITY SERVICE & OTHER INVOLVEMENT
AT&T Business Certified |National Honors Society | Promoted to Currency Manager 2007 Student Volunteer | KIPP Philadelphia |
Society for Human Resource Management
REFERENCES AVAILABLE UPON REQUEST
L A Q U I T T A V I N E S
3210 8th Street S.E. Unit 7 | Washington, D.C.|(202) 413-9226
laquitta.vines@gmail.com