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Diploma Supplements – Responsibilities, Processes, Practice at FAU

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Diploma Supplements – Responsibilities, Processes, Practice at FAU

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Diploma Supplements – Responsibilities, Processes, Practice at FAU

  1. 1. Diploma Supplements – responsibilities, processes, practice at FAU Yvonne Schalek & Karl Wilbers Workshop University of Cyprus 12 – 15 January 2020
  2. 2. Lorem ipsum dolor der Friedrich-Alexander-Universität Erlangen-Nürnberg am 4. Mai 2011
  3. 3. Introduction to FAU| www.fau.eu Some facts on FAU • Established 1743 • Around 40,000 Students • three university locations in Erlangen, Fürth and Nuremberg • 661 Professorships • 13,000 members of staff • 5 Schools: • School of Humanities, Social Sciences and Theology • School of Sciences • School of Engineering • School of Medicine • School of business, Economics and Law
  4. 4. Introduction to FAU| www.fau.eu Interrelated areas of policy action of the Bologna Process • Comparability and recognition of degrees • European mobility and internationalisation • Quality-Assurance • Connection with the economy, enhancing the employability of graduates Presentation Dr. Stavrou this morning Our belief and experience: Implementation of the DS only within an existing Quality management
  5. 5. QUALITY ASSURANCE AT THE FAU
  6. 6. 6 FAU-Quality Assurance: 4 levels University School Study programme Module 4 levels
  7. 7. 7 FAU-Quality Assurance: Basic principles • Efficient process • Synergetic effects by using existing structures and processes on university and faculty level • Awareness for cultural changes: autonomy and responsibility on all levels
  8. 8. 8 FAU Quality Assurance: 4 dimensions Structural quality Result quality Process quality Quality policy Whereto / why? Who? How? Impact?
  9. 9. 9 FAU Quality Assurance: Dimension “Quality policy” Compulsory aims on each level are defined and controlled University: Mission statement of FAU School: Mission statement of the school Study programme Matrix for each study programme Module: Module descriptions with aims
  10. 10. 10 FAU Quality Assurance: Dimension “Structural quality”: Delegates & roundtables • Delegates of the university board – Vice-President for Education – Senate Commission for Teaching and Studying • Round tables – Dean´s round table – Quality coordinators round table – Round table with students
  11. 11. 11 FAU Quality Assurance: Dimension “Structural quality”: Support Units • Quality Assurance Offices (Quality Coordinators) at each school • Central Office for Quality Management and Evaluation
  12. 12. 12 FAU Quality Assurance: Dimension “Procedural Quality” • Aim: Central processes in teaching and studying are transparent • Examples – establishment, development and removal of study programs – Issuing and modification of examination regulations, recognition of competences – mobility recognition – …
  13. 13. 13 FAU Quality Assurance: Dimension “Procedural Quality” Level University Regulations of evaluation; student statistics; survey School Evaluation concept; student statistics; surveys Study programme Evaluation measures; responsibility within school Module Evaluation measures; responsibility within school Compulsory evaluation regulations are defined and controlled on each level
  14. 14. 14 Accreditation • System accreditation vs. programme accreditation: • System accreditation successfully completed May 9th, 2016 • 2 steps: control of formal (legal) aspects and monitoring (development) of the study program (evaluation) • Formal aspects: Ministry of Education and Accreditation Council • Monitoring: performance according to aims/competences, resources, administrative structures and responsibilities, measures derived from evaluation results • Decision on accreditation is taken into accreditation commission
  15. 15. QUALITY MANAGEMENT AT THE SCHOOL OF BUSINESS, ECONOMICS AND SOCIETY
  16. 16. 16 School: 4 dimensions of quality Quality of structure Quality of results Quality of processes Quality policy and quality culture Mission Statement of the school Scorecard Degree programme matrix QM-Structures and responsibilities on the school‘s level Process map of the school Establishment and development of degree programs QM-Instruments on the school‘s level School
  17. 17. 17 School: Policy of quality and culture Mission Statement FB WiWi  Mission Statement process including all the stakeholders  Related to the mission statement of the FAU Mission statement FAU Mission statement teaching FAU  Documented in the study programme matrices Matrices Aims of the study programmes  Derived from the school‘s mission statement  Implemented by the scorecard Scorecard Strategic goals of the school Q-culture
  18. 18. 18 Structures at the school (School Board) (School Council) (Dean of Studies) (Bachelor’s Degree Program Committee for Teaching and Studying) (Degree Program Coordinator) (Module Coordinator) (Quality Circle Dean of Studies) (Advisory Board) (Degree Program Committee)
  19. 19. 19 Process quality • Process map – Abstract overview on the school‘s processes – Distinction between management, core and support processes 19 Swimlane = bodies with responsiblities Box = Activities
  20. 20. 20 Result quality 20 Studiengangs- Ebene (degree program level) Degree program matrix  Graduate survey  Bachelor survey  Master survey  Q-committees Modulebene (module level) Module descripti on  Course evaluation Fachbereichs- Ebene (school level) Score- card  Business survey  Q-Interview  Q-committees Instruments
  21. 21. DIPLOMA SUPPLEMENT AT THE FAU
  22. 22. Introduction to FAU| www.fau.eu Practice of FAU • European Principles and Guideslines of DS • European Template for DS See presentation Athanasios Gagatsis Adaption at FAU
  23. 23. 23 Composition of DS at the FAU • FAU-Template for all study programs • Specific DS for each study programs – Level of qualification – Standard duration & ECTS credits awarded – Admission requirements – Mode of Study – Programme learning outcomes – …
  24. 24. 24 DS as part of the setup of a study program • Proposal of a study program • Position of the study program in the study-program- portfolio at the school • Course schedule • Module handbook • Matrix for study program • Diploma supplement • Transcript of records
  25. 25. 25 DS proces is part of the Process “Setup of a study program”
  26. 26. 26 Team in the central office for Quality management Team of Dean of studies (faculty office for Quality management) Academic Team constructing study program Use FAU-DS-template to generate DS for study programme Support academic Team Verify DS (check coherence especially with German qualifications framework and module handbook) DS-Construction at FAU
  27. 27. 27 DS: processes & structures DS-Management Activities / Processes ( → approve DS processes & result) Support Activities / Processes (→ Support the generation of a specific DS) Main Activities / Processes (→ Generate specific DS) Who decides? Who does? Who supports? Bodies approving DS DS / QM Support units Team construction DS Procedural dimension Structural dimension
  28. 28. 28 DS at FAU: Lessons Lesson Question 1 Clarify main processes Whose and which main activities are necessary for the construction of the DS? 2 Clarify support processes Whose and which support activities are necessary for the DS? Which support, e.g. templates, can be provided? 3 Clarify management processes Who decides on the DS-processes and the DS-results? 4 Clear structures Who can be responsible for some specific activities? 5 Ensure ownership How can we gain the ownership of the subject matter experts? 6 Support without threating ownership How can we support subject matter experts without placing them under guardianship? 7 Staff development Which skills does the support staff need and how can we develop it?
  29. 29. Introduction to FAU| www.fau.eu Impressions Dr. Yvonne Schalek & Prof. Dr. Karl Wilbers Chair of business education and human resources development Friedrich-Alexander-Universität Erlangen-Nürnberg (FAU) Lange Gasse 20 | D-90403 Nürnberg T +49-911-5302-322 | W www.wirtschaftspaedagogik.de E yvonne.schalek@fau.de | karl.wilbers@fau.de Thank you for your attention !

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