1. Newsletter
for clients

2. Newsletter
for clients

3. Example of
Internal NL

4. Example of Internal NL
– Genpact (stakeholder
– AIG)

5. Compliance Campaign
– I am compliant
(integrity) – teaser
example

6. Leadership Note
Example

7. New IT Policy Teaser

8. Compliance Campaign
drive example

9. Employee engagement
post

10. Young women
leader
campaign

11. Facebook
content writing
example

12. Linkedin posts

13. Branding

14. Project Management –
New Intranet Launch for
1500 employees

15. New Intranet Platform Deployment Plan

16. New Intranet Platform Update Sharing Plan

17. An Example of Intranet Launch Video –
Created by me

18. Project ROI – Feedback Form

19. Post Launch Content Plan

20. Current Content Calendar for Intranet –
employee engagement

21. Coming up – Few
strategic planning
for new platform –
showcased to
leadership

22. Responsibility Metrics
22
DL Names Responsibility
TAT to action and reply
with confirmation on DL –
1 business day
Kunal (CC/Admin) Primary Immediately
Dallas (HR&T) Secondary + 2 hours
Tem (HR&T) Third + 4 hours
Sonia (HR&T) Supervisor + 6 hours
Sonali (HR&T)
Shruti (HR&T)
HR (Spoc) (TBD)
Responsibility Metrics for Entry/Exit
How Groupe management team will action and reply
Note: These metrics are subject to approval
Reason – To fast-track the system we can get New Groupe DLs added to entry/exit platforms/DLs. This will help in reducing the dependency
and turn-around time.
Groupeentry@mattsenkumar.com (IT Team to send new ID list of employees)
Groupeexit@mattsenkumar.com ( to be included in Exit ID - exit@mattsenkumar.com)
In order to complete 1 business day TAT for action, minimum three personal are required to
ensure we are on top of it so that it doesn’t slips through cracks.
DL Names Responsibility
TAT to action to delete
or report for change
Feed-Post Owners
(group owners,
committee owners,
process owners)
Primary Immediately
Kunal (CC/Admin) in DL Secondary Every Week
Tem (HR&T) in DL Fourth In absence of Kunal
Dallas (HR&T) in DL Third In absence of Tem
Sonia (HR&T) in DL Supervisor Real-time basis
Responsibility Metrics for Content Management
How Groupe management team will action
Confirmation/reply of approval on content (delete/repost) in case of report will be
sent to respective Feed-post owners separately and cc above DL on immediate/1
business day TAT depending on urgency
Groupecontentmanagement@mattsenkumar.com

23. Employee Entry Process
Selection
• This flow is based on the current recruitment process SOP and usual onboarding workflow –
exceptions are on a real-time basis
• Confirmation of registration to employees will be sent automatically on their IDs once they
get registered.
• Process ID and ECN are required to register in Groupe.
• Employee registration process on Groupe is subjected to the recruitment process.
• Confirmation on registration depends on the number of users who are there to be
registered. If more than 20 users are registered, it will extend the confirmation email date by
1 business day.
• Training for Groupe will be done by Admin and Operations Team SPOCs (TBD) similar to
MK360.
IT Team
ER team send handover information (process, address, ECN,
etc.) to all stakeholders (HR ops, ops, admin, ER, etc.)
IT confirms the user ID creation and sends to
supervisor and simultaneously to Groupe ID
Process team send email/ticket
to IT for user ID creation
On-boarding: ER
Process/Operations
Team
Start
Supervisor
End
Automated Confirmation of Registration to Employees
Refer responsibility metrics for TAT to action and reply with confirmation on DL
Groupeentry@mattsenkumar.com
User Gets Registered as per TAT
Hire.requisition@mattsenkumar.com
Team.recuritment@mattsenkumar.com
IT.service@mattsenkumar.com
Intimation TAT to action
and reply with confirmation
on DL – 1 business day
Intimation trigger by email
Day 1
Within
24 hours
employee.relations@mattsenkumar.com
Recruitment Team share DOJ with ER team
Day 1 Day 1
3 days in advance
Day 3
Day 3
Note
Every
Monday
Every Monday IT team sends the information
(ID details) to Groupe DL
Day 2

24. Employee Exit Deactivation
Employee can exit in 4 different ways
Resignation without
Notice period
Ownership- Supervisor
Ownership - Supervisor/HR
Ownership - Supervisor
No Call No Show
Resignation with
Notice Period
Exit (ID) –
management team
Supervisor/HR
ER (DL)
Intimation TAT - 1 Day before last
working day
Current exit process in any 4 ways
Intimation on email
To fast-track the system we can get Groupe DL added to entry/exit platforms/DLs. This will help in reducing the dependency and turn-around time.
3 Day of NCNS from employee
EXIT (ID) including -
Groupeexit@mattsenkumar.com
Termination
Groupe new ID to be included in Exit ID
Special Cases
Ownership - Supervisor Ownership - HR
Initiate by HR
Initiate by supervisor
Intimation TAT – Depends on supervisor/HR Intimation TAT – Depends – 1 day
before last working day or Immediately
Intimation TAT - 1 Day before last
working day
Intimation trigger by email
Start
End
User gets deactivated on the last working day or
immediately as per information received by HR or
supervisor/hierarchy
Confirmation of deactivation to
Supervisor/HR
Intimation trigger by email
Refer Slide 9 for responsibility metrics for TAT to action and reply with confirmation on DL
exit@mattsenkumar.com
Intimation on email
Note
• Hierarchy will come into place where supervisor is
not available to inform. Since exiting depends on
different factors, If leadership decides then HR
could have the authority above supervisor to
inform Groupe DL to deactivate user.
• Reactivation requires new ECN and Process ID
which will be subjected to entry process. IT will be
sending the new ID and ECN info to Groupe DL.
• NCNS is subjected to particular situations (example
emergency)
Intimation TAT - 1 Day before last working day

25. Content Audit/Review Plan
Section Sub-Section Content Type
Content
Ownership
First Level
Review
Second Level
Review
Third Level
review
Publish
Admin
Approval
Approval
Medium
Hompage Activity Feed
Word of the week, poll, real-time
content, etc. | For some content we
would need M&A approval like blog,
etc.
Kunal (*CC) Sonia Sonali M&A Admin - Email
Groups
Diff. Groups (Committee,
Leadership, CC, etc.)
Contest, Information, List
deployment, etc.
User SPOC-A Kunal (CC) Sonia
User/SPOC/
*Admin
Yes Email
Tasks My Task Hierarchy wise (real-time basis) User SPOC-B Kunal (CC) Sonia
User/SPOC/
*Admin
Yes Email
Apps Apps
Folders, Important Links, Poll, Idea
box, etc. to access information
Kunal (CC) - - - Admin - -
Users
Chat and Video Call available for
user to use only on website and
not on app
-
HR
(SPOC)/Supervisors
Kunal (CC) - - Admin - Email
Settings
User
Personalise Settings
Pic/General
Information/Language/Notification
User - - - - - -
Admin Console Control Panel Kunal (CC) Sonia Sonali M&A Admin - Email
Note:
• Admin has the rights to edit/delete any of the posts published by SPOC/users | CC – Corporate Communications
• TBD - User (employees) rights can also be disable to publish content on their respective groups/task – Ownership - Groupe
• TAT - One business day for each approval
• Employee Exit Deactivation – Refer users section and slide 11
• There's no process to have approval for content posting if a user has rights, but later it can be deleted on real-time basis
• Admin/SPOC-C need to do continuous watch on content if rights are leveraged by users in any group
• SPOC - A & B | HR SPOC to be identified