1. Kris Hembree
351 Ithica Gin Rd  Villa Rica GA 30180  (404) 797-6120 hembreejk@yahoo.com
Objective ______________________________________________________________________
A challenging position where I can use my skills and experience to add value to the company with leadership
responsibilities including problem solving, growth planning, productivity improvement, and operational
exellence.
Profile ________________________________________________________________________
Motivated, personable business professional with a successful 19-year track record of company dedication as a
valued team member. Talent for quickly mastering technology, processes, with a willingness to cross train to
become well rounded for growth. Diplomatic and tactful with professionals and non-professionals at all levels.
Accustomed to working in a global environment while managing a large local team.
Flexible and versatile – able to maintain a sense of humorunder pressure. Poised and competent with
demonstrated ability to easily transcend cultural differences. Thrive in deadline-driven environments. Excellent
team-building skills. Resourceful to complete task with little supervision needed.
Skills Summary _________________________________________________________________
 Project Implementations
 Supply Chain /Logistics
Design
 Excel Proficiency
 Compliance Management
 Customer Service
 Risk Mitigation
 19 Yrs Intl Logistics
Management
 Systems Training
Coordinator
 Pricing /Procurement
 Visio/Process Flows
 Data Analysis/Integrity
 Professional PPT
Presentations
Professional Experience __________________________________________________________
DIRECTOR AREA OPERATION SUPPORT, NORTH AMERICA (OCT. 2014 – CURRENT)
 Responsible for implementation of new operational projects, process & procedures required by the Freight
Forwarding business
 Development and maintainence of Key Freight Forwarding Metrics and Data Analytics for all North America
branches amd support development of strategy in achieving these metric goals for Operational Exellence
 Implementation of new Global processes, system release updates, & training within the North America Area
 Develop strategy with our Freight Forwarding network to improve productivity and cost savings
BRANCH MANAGER (DEC. 2010 – OCT. 2014)
 Management of a Branch with 58 Total employees with a Gross Revenue of 7.1 M.and multipleproducts
 Supervision of 8 Member Leadership Team for multiple strategic Verticals
 Client Executive Sponsor for top tier clients within Pharmaceutical, Automotive, & Industrial Products
 Budget Preparation based on prior year performance and future Branch and Regional growth targets
 Conduct Leadership Meetings within the Branch to review performance, budgets, & productivity opportunities
 Performance Reviews for Leadership Team Members
 Client Business Review presentations for Top Clients with statistical analysis of volumeand fianancial spend
 Provide Quarterlyreviews for Regional and Senior Management
CUSTOMER SERVICE MANAGER (AUG. 2008 – DEC. 2010)
 Manager of 8 Customer Service Agents who perform a wide range of specialized services
o Daily communication with all levels of Clients and International Offices
o Implementation of new Clients
o Rate Negotiations
o Documentation Preparation per Client SOP & INCO Term/ US Customs AES clearance
o Shipment Scheduling
 Primary Customer Service Leader for Pharmaceutical Clients as a Subject Matter Expert
o Develop customized Client SOPs
o Implement Client Projects with the US & with Global Vendors/Buyers

2. Kris Hembree
351 Ithica Gin Rd  Villa Rica, GA 30180  (404) 797-6120  hembreejk@yahoo.com
Page 2
o Conduct Bi-Monthly Action Item calls with Top Clients to ensure completion of project plans
o Work with multiplevendors as a collaboration on larger project shipments of high value
o Develop corrective action plans to eliminate service failures
o Ensure Quality Standards that are sufficient for Pharmaceutical Industry within Logistics
o Conduct Quarterly Client Business Reviews with in depth data analysis
o Design Client Specific monthlyreporting tools to give feedback on their volume & spend
TSA SECURITY COMPLIANCE COORDINATOR
 Ensure the compliance of the Branch in following current regulations for TSA Export & Screening Programs:
o Training to all levels of staff as outlined by TSA regulations and job functions
o Lead surprise inspections by TSA agents to show that Branch we current per all regulations
o Update Corporate Security Directors on summaryof inspections and state of physical security
o Work with clients to implement security standards to International Export Regulations
o Compliance with all healthcare facility, HMO, and insurance requirements.
AIR EXPORT MANAGER JUN 1999 – AUG 2008
 Managed a 5 member team responsible for facilitating Air Export shipments for vast client base
o Developing proven Air Export routings for top UTi Clients through proper SOPs
o Procure rates with Air Carriers to achieve lower costing for the company
o Finances: accounts payable/receivable, invoicing, insurance billing, budgeting.
o Supervision of data entry and training to ensure data quality the client and senior management
o Export compliance accuracy for US Customs
Employment History _____________________________________________________________
UTI UNITED STATES, INC. – 1996 to Present
- AIR EXPORT AGENT (AUG 1996 – JUN 1999)
- AIR EXPORT MANAGER (JUN 1999 – AUG 2008)
- FACILITY TSA SECURITY COORDINATOR (JUN 1999 – PRESENT)
- CUSTOMER SERVICE MANAGER – (AUG 2008 – DEC 2010)
- BRANCH MANAGER (DEC 2010 – PRESENT)
- DIRECTOR, AREA OPERATION SUPPORT, NORTH AMERICA
Education _____________________________________________________________________
UNIVERSITY OF WEST GEORGIA – Carrollton, GA
Major - International Economics, 1996 Minor– Spanish, 1996
Graduate of UTi Leadership Foundation Program (LFP) May 2010*
*(28 Individuals selected globally each year out of 20,000 employees)