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The Impact of Teamwork
on Organizational
Success
Kirk Hazen, P.E.
Owner
Hazen Engineering Solutions, LLC
Expansion Project...
Teeing it up….
Statement of Facts:
1. Organizations seek to improve profitability for
sustainability and growth of the bus...
Teamwork
Teamwork: People working together in a
planned and coordinated way to achieve a
common goal.
The Method….
1. Establish a continuous improvement mindset…
2. Develop a common goal…
3. Lead with a servant heart…
4. Rem...
• Continuous Improvement
• Develop a Common Goal
• Lead with a Servant Heart
• Remove Dysfunctional Behaviors
• Call to Ac...
Continuous Improvement
CI
TOOLS
EFFECTIVE
TEAMS
• Continuous Improvement
• Develop a Common Goal
• Lead with a Servant Heart
• Remove Dysfunctional Behaviors
• Call to Ac...
Develop a Common Goal
Springfield Remanufacturing Corporation, SRC
In 1983, Jack Stack and the SRC employees bought SRC
fr...
• Continuous Improvement
• Develop a Common Goal
• Lead with a Servant Heart
• Remove Dysfunctional Behaviors
• Call to Ac...
Servant Leadership
The skill of influencing people to
enthusiastically work toward goals identified
as being for the commo...
Servant Leadership
10 Principles of Servant Leadership
1. Listening – Receptive to what is said and not said
2. Empathy – ...
Power vs. Influence
LEADING WITH POWER
The ability to force or coerce others to do your will, even if they
would choose no...
“No one cares how much you know until they know
how much you care.” Theodore Roosevelt
• Continuous Improvement
• Develop a Common Goal
• Lead with a Servant Heart
• Remove Dysfunctional Behaviors
• Call to Ac...
Remove Dysfunctional
Behaviors
The Five Dysfunctions of a Team
Patrick Lencioni
• Continuous Improvement
• Develop a Common Goal
• Lead with a Servant Heart
• Remove Dysfunctional Behaviors
• Call to Ac...
Call to Action
• What can you do to influence your organization to build a culture that
is conducive to teamwork striving ...
The Method….
1. Establish a continuous improvement mindset…
2. Develop a common goal…
3. Lead with a servant heart…
4. Rem...
• Continuous Improvement
• Develop a Common Goal
• Lead with a Servant Heart
• Remove Dysfunctional Behaviors
• Call to Ac...
Discussion
Thank You!
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The Impact of Teamwork on Organizational Success - ASQ FINAL

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The Impact of Teamwork on Organizational Success - ASQ FINAL

  1. 1. The Impact of Teamwork on Organizational Success Kirk Hazen, P.E. Owner Hazen Engineering Solutions, LLC Expansion Project Manager Hexagon Lincoln
  2. 2. Teeing it up…. Statement of Facts: 1. Organizations seek to improve profitability for sustainability and growth of the business… 2. Profitability is driven by the ability to provide value to customers… 3. Value is derived from solutions that are enabled by continuous improvement and effective teamwork… How do we develop effective teamwork?
  3. 3. Teamwork Teamwork: People working together in a planned and coordinated way to achieve a common goal.
  4. 4. The Method…. 1. Establish a continuous improvement mindset… 2. Develop a common goal… 3. Lead with a servant heart… 4. Remove dysfunctional behaviors…
  5. 5. • Continuous Improvement • Develop a Common Goal • Lead with a Servant Heart • Remove Dysfunctional Behaviors • Call to Action • Discussion
  6. 6. Continuous Improvement CI TOOLS EFFECTIVE TEAMS
  7. 7. • Continuous Improvement • Develop a Common Goal • Lead with a Servant Heart • Remove Dysfunctional Behaviors • Call to Action • Discussion
  8. 8. Develop a Common Goal Springfield Remanufacturing Corporation, SRC In 1983, Jack Stack and the SRC employees bought SRC from International Harvester. The company was failing and Jack wanted to save the 119 jobs that were in the company. He introduced the Great Game of Business as a way to teach his employees financial literacy. Open Book Management EVERY person is an owner in your business, working towards a common goal. Avoidance of Gridlock Everyone engaged from the “neck up”
  9. 9. • Continuous Improvement • Develop a Common Goal • Lead with a Servant Heart • Remove Dysfunctional Behaviors • Call to Action • Discussion
  10. 10. Servant Leadership The skill of influencing people to enthusiastically work toward goals identified as being for the common good. James C. Hunter The World’s Most Powerful Leadership Principle: How to become a Servant Leader
  11. 11. Servant Leadership 10 Principles of Servant Leadership 1. Listening – Receptive to what is said and not said 2. Empathy – Strive to understand and empathize with others 3. Healing – Heal one’s self and others 4. Awareness – Self-Awareness and Awareness of others 5. Persuasion – Build consensus in groups through influence 6. Conceptualization – Think beyond day to day realities 7. Foresight – Understand lessons from the past, realities of the present, consequences of the future 8. Stewardship – Holding oneself in trust for the greater good of society 9. Commitment to the Growth of People – Deeply committed to growth of every individual within the organization 10. Building a Team – Lead people toward a common goal Example: Tom Osborne
  12. 12. Power vs. Influence LEADING WITH POWER The ability to force or coerce others to do your will, even if they would choose not to, because of your position or your might. “Because I am the boss.” LEADING THROUGH INFLUENCE The skill of getting others willingly to do your will because of your personal influence. “I’ll do it for you.” Example: Snowblowing Story
  13. 13. “No one cares how much you know until they know how much you care.” Theodore Roosevelt
  14. 14. • Continuous Improvement • Develop a Common Goal • Lead with a Servant Heart • Remove Dysfunctional Behaviors • Call to Action • Discussion
  15. 15. Remove Dysfunctional Behaviors The Five Dysfunctions of a Team Patrick Lencioni
  16. 16. • Continuous Improvement • Develop a Common Goal • Lead with a Servant Heart • Remove Dysfunctional Behaviors • Call to Action • Discussion
  17. 17. Call to Action • What can you do to influence your organization to build a culture that is conducive to teamwork striving for continuous improvement? • What is the overarching goal of your team / organization that everyone should know and be working towards with every decision made? • How do you lead, is it with a servant heart? • Trust is the foundation of any team, does your team trust each other at the level that allows for open discussion of ideas?
  18. 18. The Method…. 1. Establish a continuous improvement mindset… 2. Develop a common goal… 3. Lead with a servant heart… 4. Remove dysfunctional behaviors…
  19. 19. • Continuous Improvement • Develop a Common Goal • Lead with a Servant Heart • Remove Dysfunctional Behaviors • Call to Action • Discussion
  20. 20. Discussion Thank You!

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