This document provides a summary of the qualifications and experience of Kimberly A. Lorkowski-Ahmane as a retail store manager. Over her 19 year career, she has consistently increased sales year-over-year, including building a 1 million dollar store into a 3 million dollar store. She is recognized for her role in elevating a Central Valley store to achieve the number 1 ranking out of over 437 retail locations. She has a strong background in retail operations, merchandising, inventory management, customer service, and developing employees.

1. Kimberly A. Lorkowski-Ahmane
1 Teal Court, Highland Mills, NY 10930  716-864-2440 (c)  kapbaby@aol.com
SUMMARY
 Award Winning Retail Store Manager with over 19 years of experience Built up a 1 Million Dollar
store into 3 Million Dollar By increasing LY by 10 % Yearly over 4 year period
 Recognized for key role in elevating Central Valley store to achieve No. 1 ranking out of over 437
retail locations across United States and Canada by doubling company’s goals.
 Developed many entry-level associates to leadership positions, and quickly became one of the
primary trainers of new managers across the organization.
 Oversee multi-shift retail store operations in areas of sales analysis, customer service management,
reporting payroll processing, inventory control, loss prevention/shrinkage, display merchandising,
recruiting, goal setting and plan-o-grams set up
 Provide outstanding customer service at international outlet store with diverse backgrounds, cultures,
professional, and technical levels to maintain long-term customer relationships.
 Ability to travel for training, meetings, career development and growth opportunities.
KEY SKILLS
 Retail Store Operations, Merchandising Strategies
 Inventory Management, Shrink Reduction / Loss Control
 Teambuilding / Training / Supervision
 Customer Service Excellence / Visual Merchandising
 Recruiting / Building a Strong Bench, Positive Reinforcement
 Leadership Skills / Coaching, Goal Setting /High AOV , SAP
EXPERIENCE
District Manager
 Travel with district manager to cover 18-store district.
 Managed and oversee 6+ of my own stores audits and evaluations.
 Lead conference calls and supervise store managers.
 Managed 18 to 22 stores in district manager’s absence.
 Help guide all managers in the district on tasks
 Traveled to Texas and Oklahoma to train new managers to get stores back on track.
General Manager
 Operate one of the top ten high volume stores in the company.

2. Kimberly A. Lorkowski-Ahmane Page 2
 Administer all aspects of operations including store appearance, merchandise levels, inventory,
control shrinkage, expense control, and payroll.
 Ensure proper handling of daily receipts, balanced registers, and bank accounts. Prepared and made
deposits.
 Develop and implement plans to maximize sales and exceed goals and objectives.
 Analyze and measure business trends. Recommended and initiated changes for maximizing goals and
objectives.
 Recruit, hire, train, schedule, supervise, coach, and manage performance
 Create and maintain positive team spirit, and foster pleasant work environment for all associates.
 Excel in building and motivating management and hourly teams.
 Guide professional development of assistant retail managers.
 Set standards and model behavior for optimum customer service.
WORK HISTORY
2010 – Current Vitamin World Woodbury Commons Premium Outlets, Central Valley, NY
Senior Store Manager 3 Million Dollar Store
2008 – 2010 Vitamin World Wegmans Plaza, Niagara Falls, NY
Store Manager 1 Million Dollar store
2002 – 2008 Vitamin World Eastern Hills, Williamsville, NY
Store Manager
1999 – 2002 Vitamin World Galleria Mall, Cheektowaga, NY
Store Manager
Bath and Body Works Williamsville NY
Sales Associate
Express & Structure for Men Williamsville NY
Sales Associate
Sold Avon and Mary Kay
EDUCATION
1992 – 1993 ECC North, Williamsville, NY, General and Nursing Classes & Business
Management
Technology Skills
Microsoft Word, Excel, and PowerPoint
LANGUAGES
English= Fluent, Arabic= Intermediate, Spanish= Beginner, Mandarin= Beginner

3. Kimberly A. Lorkowski-Ahmane Page 2
CERTIFICATIONS
ISSA = International Sports Sciences Association (Specialist in Fitness Nutrition)
CPR and AED
AWARDS
2010 Certificate of Achievement for Highest Sales per Labor Hour
2010 – 2011 Store Manager of Quarter for Top Key Performance Indicators Overall
2011 Store Manager of Year of 437 Stores
2011 VIP Member Cambridge Who’s Who
2010 Highest Sales per Labor Hour
2012 Highest Sales Per Labor Hour
2013 Highest Volume Store
References can be given upon request Professional and Personal.