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Amity Institute of Organic Agriculture
What is Ethical Dilemma ?
Ethical dilemmas are situations involving conflicting
morals claims, and give rise in such questions as :
 What harm and benefit result from this decision or
actions?
 What ought I to do?
 What is good( virtue ) or what is duty ( right) ?
1
Amity Institute of Organic Agriculture
Ethical Dilemma in business
• Gender differences
• Managerial and technical work
• Manager’s moral reasoning
Ethical Dilemma in social life
• Conflicts may arise between patient, families,
agency staff and govt. regulation .
• Tension may arise may homecare.
2
Amity Institute of Organic Agriculture
Challenges in Ethical decision
making
• Lack of knowledge of Ethical Standards
• Financial Incentives.
• Perfectionism.
• Fear of Criticism/Scrutiny by Others.
• Personal and/or Professional Immaturity.
• Counsellor Substance Abuse.
• Lack of Personal Values Clarification.
3
Amity Institute of Organic Agriculture
Grievance Redressal
• It primarily covers the receipt and processing of
complaints from citizens and consumers.
• A wider definition includes actions taken on any
issue raised by citizen to avail services more
effectively.
4
Amity Institute of Organic Agriculture
Grievance Redressal typically covers the following
types of complaints:
• Service Unavailability
• Non-Delivery against Commitment
• Excessive Delays
• Injustice concerns (such as over race, caste, sex)
• Staff Misbehaviour
• Malpractice
Wider definition of Grievance Redressal covers:
• Malfunctions under Warranty coverage
• Product Support issues
• Citizen Vigilance reports
• Employee Disputes
5
Amity Institute of Organic Agriculture
6
.
Amity Institute of Organic Agriculture
EMPLOYEE RIGHTS
• Right to be free from discrimination and harassment of all types
• Right to a safe workplace
• Right to be free from retaliation for filing
a claim or complaint against an employer
• Right to fair wages for work performed
• Right to privacy
7
Amity Institute of Organic Agriculture
8
Amity Institute of Organic Agriculture
CONFLICT OF INTEREST
• A conflict of interest at work arises when a situation that benefits
an employee also affects your company. It mainly involves a
person or entity that has two relationships competing with each
other for the person's loyalty.
• Eg - the person might have a loyalty to an employer and also
loyalty to a family business.
9
Amity Institute of Organic Agriculture
TYPES
• Nepotism
• Self-dealing
• Excess compensation
10
Amity Institute of Organic Agriculture
EMPLOYEE RELATIONSHIP AT
WORKPLACE
• Employee relation has a direct influence on employee satisfaction
and engagement. Therefore, many companies today invest more
resources to improve employee relations and keep their
workplaces healthy
• Main focus:-
1. Communications
2. Truly connect with their employees
3. Building a Better Company with Internal Communications
11
Amity Institute of Organic Agriculture
THANK YOU
12

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Ethical Dilemma, issues and practices in workplace

  • 1. Amity Institute of Organic Agriculture What is Ethical Dilemma ? Ethical dilemmas are situations involving conflicting morals claims, and give rise in such questions as :  What harm and benefit result from this decision or actions?  What ought I to do?  What is good( virtue ) or what is duty ( right) ? 1
  • 2. Amity Institute of Organic Agriculture Ethical Dilemma in business • Gender differences • Managerial and technical work • Manager’s moral reasoning Ethical Dilemma in social life • Conflicts may arise between patient, families, agency staff and govt. regulation . • Tension may arise may homecare. 2
  • 3. Amity Institute of Organic Agriculture Challenges in Ethical decision making • Lack of knowledge of Ethical Standards • Financial Incentives. • Perfectionism. • Fear of Criticism/Scrutiny by Others. • Personal and/or Professional Immaturity. • Counsellor Substance Abuse. • Lack of Personal Values Clarification. 3
  • 4. Amity Institute of Organic Agriculture Grievance Redressal • It primarily covers the receipt and processing of complaints from citizens and consumers. • A wider definition includes actions taken on any issue raised by citizen to avail services more effectively. 4
  • 5. Amity Institute of Organic Agriculture Grievance Redressal typically covers the following types of complaints: • Service Unavailability • Non-Delivery against Commitment • Excessive Delays • Injustice concerns (such as over race, caste, sex) • Staff Misbehaviour • Malpractice Wider definition of Grievance Redressal covers: • Malfunctions under Warranty coverage • Product Support issues • Citizen Vigilance reports • Employee Disputes 5
  • 6. Amity Institute of Organic Agriculture 6 .
  • 7. Amity Institute of Organic Agriculture EMPLOYEE RIGHTS • Right to be free from discrimination and harassment of all types • Right to a safe workplace • Right to be free from retaliation for filing a claim or complaint against an employer • Right to fair wages for work performed • Right to privacy 7
  • 8. Amity Institute of Organic Agriculture 8
  • 9. Amity Institute of Organic Agriculture CONFLICT OF INTEREST • A conflict of interest at work arises when a situation that benefits an employee also affects your company. It mainly involves a person or entity that has two relationships competing with each other for the person's loyalty. • Eg - the person might have a loyalty to an employer and also loyalty to a family business. 9
  • 10. Amity Institute of Organic Agriculture TYPES • Nepotism • Self-dealing • Excess compensation 10
  • 11. Amity Institute of Organic Agriculture EMPLOYEE RELATIONSHIP AT WORKPLACE • Employee relation has a direct influence on employee satisfaction and engagement. Therefore, many companies today invest more resources to improve employee relations and keep their workplaces healthy • Main focus:- 1. Communications 2. Truly connect with their employees 3. Building a Better Company with Internal Communications 11
  • 12. Amity Institute of Organic Agriculture THANK YOU 12