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10-HSC-Overcoming-Barriers.pptx

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10-HSC-Overcoming-Barriers.pptx

  1. 1. 30 November 2022 Overcoming Barriers to Communication
  2. 2. Identify the factors that can overcome barriers to effective communication. Interpersonal Positive Environment Communication Analyse some of the factors that can overcome barriers to communication. Describe some factors that can overcome the barriers to communication. Identify different factors that can overcome barriers to communication.
  3. 3. Identify the factors that can overcome barriers to effective communication. OvercomingBarriersto Communication 30 November 2022 Physical Difficulties Inadequate Adaptation
  4. 4. Identify the factors that can overcome barriers to effective communication. OvercomingBarriersto Communication 30 November 2022 Physical Difficulties Inadequate Adaptation
  5. 5. Identify the factors that can overcome barriers to effective communication. OvercomingBarriersto Communication 30 November 2022 Physical Difficulties Inadequate Adaptation Starter Quiz 1. What does overcoming a barrier to communication mean? 2. Why do we need to overcome barriers to communication? 3. Give an example of a barrier to communication and how we could overcome it in a care setting? Being able to overcome barriers to communication can lead to positive communications and the development of trusting and respectful relationships. Do you agree with the above statement? Give a minimum of 3 key words and 1 connective. WRAPPER
  6. 6. Identify the factors that can overcome barriers to effective communication. OvercomingBarriersto Communication 30 November 2022 Physical Difficulties Inadequate Adaptation Overcoming Barriers to Communication Adapt the Environment Calm Tone How can we overcome barriers to communication? Staff Training
  7. 7. Identify the factors that can overcome barriers to effective communication. OvercomingBarriersto Communication 30 November 2022 Physical Difficulties Inadequate Adaptation Adapting the Environment Why is it important to adapt the environment? - To ensure it is suitable for facilitating positive communications. - To meet individuals’ diverse and specific communication needs. - To prevent poor communications and misunderstandings. Examples of adapting the environment in early years’ settings: Use visual and tactile information displays that provide information about specific activities for children, i.e. they can be colour and texture coded, include photographs, pictures, symbols and objects of reference. Reduce noise levels by creating quiet areas and times for different activities with children so that they can listen and actively participate in interactions. Ensure there are quiet, well-lit areas available where individuals can meet, communicate and interact. For individuals who have difficulties with speech due to a condition or illness, provide opportunities for the use of other communication methods such as sign language, pictures and photographs.
  8. 8. Identify the factors that can overcome barriers to effective communication. OvercomingBarriersto Communication 30 November 2022 Physical Difficulties Inadequate Adaptation A poem: It’s not so much what you say As the manner in which you say it; It’s not so much the language you use As the tone in which you convey it; “Come here!” I sharply said, And the child cowered and wept. “Come here”, I said - He looked and smiled And straight to my lap he crept. Words may be mild and fair And the tone may pierce like a dart; Words may be soft as the summer air Calm Tone But the tone may break my heart; For words come from the mind Grow by study and art – But tone leaps from the inner self Revealing the state of the heart. Whether you know it or not, Whether you mean or care, Gentleness, kindness, love and hate, Envy, anger, are there. Then, would you quarrels avoid And peace and love rejoice? Keep anger not only out of your words – Keep it out of your voice. ~Author Unknown
  9. 9. Identify the factors that can overcome barriers to effective communication. OvercomingBarriersto Communication 30 November 2022 Physical Difficulties Inadequate Adaptation Calm Tone Using a calm tone of voice: - Can evoke feelings of reassurance, kindness and encouragement. Communications that are conducted in a calm tone of voice will be more positive in nature and therefore more likely to be effective. - Is a good technique for distracting individuals and engaging them; a calm tone of voice will capture their focus. - Can diffuse feelings of anger, frustration and anxiety; it can help individuals to calm down - Promotes understanding and active listening.
  10. 10. Identify the factors that can overcome barriers to effective communication. OvercomingBarriersto Communication 30 November 2022 Physical Difficulties Inadequate Adaptation Training Staff • Communication training for staff in health, social care and early years settings, i.e. induction training and standards, qualifications, training for communicating with individuals with specific communication needs, e.g. deafness, visual impairments, language differences • Training for staff in working with interpreters, sign language and advocates. • Using communication aids with individuals, such as communication passports, voice-activated software, augmentative and alternative communication (AAC). • Reading current research studies and good working practices for overcoming barriers to communication.
  11. 11. Identify the factors that can overcome barriers to effective communication. OvercomingBarriersto Communication 30 November 2022 Physical Difficulties Inadequate Adaptation Discuss how using a calm tone of voice can overcome difficulties when communicating with an individual who has dementia. Watch the video clip ‘Communication workshop’: www.youtube.com/watch?v=gwyUHHDEhRQ Describe three different ways to overcome barriers to communication. Produce an information handout for carers that provides information and guidance about the different barriers to communication and how to overcome them. C h a l l e n g e
  12. 12. Identify the factors that can overcome barriers to effective communication. OvercomingBarriersto Communication 30 November 2022 Physical Difficulties Inadequate Adaptation Ask your partner three questions that will test their knowledge of the key learning points from today’s lesson.

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