1. KHALED LAHHAM
EFQM Assessor
_______________________________________________
Mobile: +962-798888900;Klahham@yahoo.com
A senior professional with more than 20 years of experience holding positions in different
governmental and International Organizations of which more than 10 years in high ranked
managerial positions within different government ministries. Throughout mycareer path I
occupied leading positions; as the Secretary General,Deputy Secretary General for the Ministry
of Information and Communications Technology for Financial and Administrative affairs and
currently holding the position of Secretary General at the Ministry of Public Sector
Development.
My credentials reflect mastering the skill of producing strategic and operational plans, advising
ministers on the most urgent financial policies, and managing high number of employees to
achieve set targets and objectives. As well as my direct workwith different donor organizations
where I managed the negotiations and proposals writing processes to reach financing and grant
agreements for the benefit of different governmental projects.
Moreover, engaged and provided support to growth of the private sector in Jordan. As the
Secretary General at the Ministry of Information and Communications Technology, Iworked
with different stakeholders to establish a competitive environment to support the private
sector’s investments in the ICT field. As well as working extensively with international ICT
companies such as Microsoft, Intel, Cisco and others to maximize their investment potential in
Jordan and assist in finding ways to create linkages between such companies and local Jordanian
firms and entrepreneurs, , advising NGOs in Financial Modeling and fundraising proposals and
supervising the implementation of Government Financial Management Information System
(GFMIS) as member of steering committee.
Currently, and through my occupation as the Secretary General at the Ministry of Public Sector
Development, my responsibilities include the overall implementation of the public sector
reform efforts in Jordan to create a more efficient governmental body with streamlined
operations to achieve higher citizens satisfaction of the services received.
Holding a PhD inFinance and has completed numerous training courses on public policies,
leadership, business management andfinancing government institutions. Additionally, and
throughout my extensive career, I heavily participated in forums and conferences tackling ICT,
finance, public administration and other areas.
KEY SKILLS
 Strong ability in strategic planning, operational planning and managing change.
 Strong ability in setting out policies & procedures on a national and organizational
level.
 Excellent understanding & abilities dealing with international entities such as World
Bank, European Investment Bank, Arab Fund and UNDP with regards to loans
preparations & negotiations, grants agreements and financing donors.
 Solid understanding and abilitiesdealing with international companies( Microsoft,
Oracle, Cisco)

2.  Heading recruitment and procurement committees.
 Ability to design and prepare systems for allocation of cost to different projects.
 Experience in the management of committed funds for the Jordanian Government.
 Strong ability in implementing and operatingERP system
 Strong ability to manage & monitor the expenditures from the funds of loans and
grants according to the terms and conditions of the signed agreements.
 Strong presentation & communication skills.
 Strong driver and focus on goals.
 High skills in emphasizing compliance, proper application of policies and
procedures, and instituting systems.
PROFESSIONAL EXPERIENCE
Ministry of public Sector Development ( July 2012- Present )
Secretary General,
 Oversee and coordinate all public policies related to Human Resources Development.
 Advise Minister on public sector’s policy and strategy.
 Direct the work related to setting the organizational structures, work plans and
implementation of set plans of the public sector .
 Oversee the development of public sector policies related to performance management and
improvement.
 Supervise drafting and interpretation of existing policy.
Ministry of Information & Communications Technology (Jul 2010 –July 2012)
Secretary General,
 Advise Minister on all matters having to do with ICT policy and strategy.
 Maintain an overview of the global, national and regional economic environment and the
implications for ICT in Jordan.
 Coordinate and facilitate strategic planning for ICT in Jordan.
 Participate in public, private and government strategy councils.
 Oversee drafting and interpretation of existing policy.
 Oversee and coordinate setting and drafting of the national policy in support of the ICT
strategy.
 Track and report on strategic implications of technical and political developments and
policies.
 Develop ICT strategy in support of the national policy goals. A biennial (twice per year)
national strategic plan for these sectors will be prepared and submitted to the Council of
Ministers for approval.
 Liaise with the Corporate Communications department in relation to articulating and
publicizing policy and strategy.
Ministry of Information & Communications Technology (Jan 09–Jul 2010)
Assistant Secretary General, Director of Administration, Finance and Technical Support
 Supporting the Secretary General in setting up all policies & work plans at the Ministry to
achieve defined objectives.
 Supervising the implementation of different Directorates’ work plans in the line with the
Ministry’s goals.
 Executing and applying all internal procedures.

3.  Revising the Ministry’s annual budget & coordinating with the Secretary General on
overseeing sound expenditure.
 Representing the Ministry in meeting & conferences on a local & international level when
needed.
 Monitoring & evaluating the Ministry’s work accomplishment, and revising the set work
plans when necessary.
 Providing advice to Secretary General on different Directorates’ work achievements &
implementing procedures.
 Acting Secretary General in his absence.
Ministry of Information & Communications Technology (Nov05 – Jan 09)
Director of Administration, Finance and Technical Support
● Directs, manages and supervises the work of the managers and staff within the department.
● Continuously assess the capabilities of the Ministry staff and the need for new staff and set the
recruitment rules.
● Responsible for ensuring that the ministry recruits, retains and develops the skills of its staff to
guarantee the best delivery of its services.
● Responsible for preparing the Ministry's and its departments' annual budgets and their proper
implementation.
● Responsible for supervising the proper conduct of the internal audits and the preparation of
related financial statements.
● Supervising the information services; availability & security.
● Responsible for the preparation and supervision of the RFPs, tenders and contracts.
Education Reform for Knowledge Economy Program (ERfKE), Ministry of Education
(Nov 02-Nov 05)
Financial Officer
● Implements and operates a computerized accounting system to follow up on the project
accounts, support proposed account code classifications and prepare financial reports.
● Manages all daily administrative and financial issues in the project / Development
Coordination Unit (DCU).
● Participating in the recruitment committees in the project.
● Fund raising.
● Prepare the project's financial manual of policies and procedures.
● Set up the yearly budget and budget revision reflecting the operations of the project
implemented by the Ministry.
● Assists the disbursement unit in managing the accounting for the project Special Account
(reconcile and replenish).
● Follow up on contracts signed with suppliers and consultants regarding validity,
implementation and payments.
● Design and prepare a system for allocation of cost to different projects.
● Prepare disbursement schedules and financial scenarios for the World Bank loans and for
monitoring purposes.
● Record and manage all committed funds.
● Coordinate with Ministry of Planning on matters related to the project disbursements,
counterpart funds, audits and accounts.
●Member of supporting team for negotiation with World Bank Staff ( Loan No. 7170-Jo)
Public Sector Reform Project (World Bank and DFID) (Nov 05- March 06)
Senior Financial Consultant
● Evaluates the Project Support Unit organizational structure in terms of financial capability
(personnel competences, education, job description and other resources) .
● Prepare terms of reference for computerized financial systems

4. ● Prepare terms of reference for the External Auditor.
Tourism Development Sector Project, Japan Bank for International Cooperation funded
project(JBIC), Ministry of Tourism & Antiquities (May 00- Nov 02)
Administrative and Financial Manager
● Runs all the administrative issues in the project.
● Manages the budget for seven sub-projects related to TSDP (Tourism Sector Development
Project) in accordance with the implementation schedule submitted by the consultant.
● Prepare The Financial Position for both Capital and Current expenditures on monthly/ yearly
basis.
● Initiates and follow up letters of credit for the purpose of disbursing in the foreign currencies
out of Jordan.
● Prepare financial reports for JBIC (Japan Bank for International Cooperation).
● Replenish the special account on the basis of expected performance in order to minimize any
extra charges and interests.
● Participates in many committees such as Tendering, Compensating, and Acquisition
Committees.
●Audit all Contractors' invoices from related agencies i.e., Ministry of Public Works & Housing,
and Municipality of Greater Amman.
National Museum, Ministry of Tourism and Antiquities (2004 – Present )
Administrative and Financial Consultant
● Assists the management in light of financial forecasting.
● Prepares work plan for the financial unit.
● Fund raising.
● Prepare the financial reporting according to financiers needs.
●Participates in formulating the National museum by laws.
Ministry of Planning and International Cooperation (March 96- Aug 02)
Financial Analyst
● Participates in the preparation of loans & grants agreements financing from the main donors
such as World Bank, European Investment Bank, Arab Fund and UNDP.
● Manages and follow up on special accounts opened according to loans and grants agreements.
● Prepare withdrawal applications according to the regulations of each donor to replenish the
special account or to make direct payments on contracts.
●Coordinates and follow up with other departments to ensure proper implementation of the
projects.
Balqa Applied University (99 – 01)
Lecturer (part time)
Department of Statistics (95 – 96)
Researcher
EDUCATION
PhD in Accounting( Activity Based Budgeting)/ 2002- August 2010.
Amman Arab University, Jordan
MA Accounting & Finance / 1997 - 1999

5. ArabAcademy for Banking and Financial Studies, Jordan
BA Accounting / 1989-1993
Yarmouk University, Jordan
PROFESSIONALSEMINARS &TRAINING
● EFQM Model 2013
● Sandhurst Leadership Training, London,2010
● EGM on Standardizing Information Society Measurements in the ESCWA Region
".Lebanon 2011
● Building trust in e-services, Lebanon 2010.
● Sub-Committee on Research & Innovation, Brussels 2009
● Cascading Strategy with Balance Scorecard. Madrid 2009
● Creating the Strategy Management.London 2008
● Regional workshop on Strategic HR Management. Cairo 2008
● Balance Scorecard workshop. Amman 2007
● Advanced Communication Skills. Amman 2007
● ‫المعاصرة‬ ‫المنظمات‬ ‫في‬ ‫البشرية‬ ‫الموارد‬ ‫تنمية‬ ‫و‬ ‫إدارة‬ .Amman 2007
● Leadership through Strategic Planning. Amman 2007
● Strategic Planning. Amman 2006
● Seminar on Accountability in Government and Business.USA 2006
● Seminar on Trade and Investment in Arab Countries. Beijing-China, July 2005.
● Workshop on Disbursement and Financial Management Guidelines for World Bank-
Financed projects. Amman 2005
● Advanced result based management training program. By Canadian International
Development Agency (CIDA) 2004
● Seminar for JBIC’s official financial cooperation.Tokyo 2002
MISCELLANEOUS
Date of Birth August 1st, 1971
Nationality: Jordanian.
Languages: Fluent English & Arabic.
Skills: Well versed in Windows, Microsoft Office, and Internet applications.