1.
Khaled Samy Omar Abdelhalem
Biulding 18 , Neighborhood 4 , District 13 , Sheikh Zayed City
Giza , Egypt
Mobile: (+2) 01141414173 - 01155511355
E-mail: khaled_same2010@yahoo.com
Objective
Seeking a good challenging position which matches my ambitions at a reputable organization
where my education background and interpersonal skills can be applied and farther developed.
Education
(2003-2007 ) Helwan University Cairo, Egypt
o Faculty of Tourism & Hotels Management, Tourism studies
o Grade: Very good
Skills
Computer Skills :
o Very good knowledge of (Word, Excel)
o Excellent Knowledge of MS Outlook.
Language Skills :
o Native language Arabic
o Very Good command of both written and spoken English
Personal Skills :
o Punctual
o Curious, seeks opportunities to learn
o Flexible team player with ability to meet demanding deadlines
o Active and self-motivated
Soft Skills :
Leadership, Mind Mapping, Creative Thinking, Display patience, and Communication Skills.
Training Experience
• July 2005 till Aug 2005 Air Line Ticket Reservation Training, Isis Company.
• Sep 2010 Sales Skills Training, Mobinil Telecommunication Company.
• Nov 2010 Communication Skills Training, Mobinil Telecommunication Company.
• Aug 2012 till Sep 2012 Sales Skills Training , Etisalat Misr.

2.
Work experience
Assitant Store Manager From Dec 2015 till Now
Company: Protect Me Egypt
Duties & Responsibilities:
• Evaluates competition by visiting competing stores; gathering information such as style,
quality, and prices of competitive merchandise.
• Promotes sales by demonstrating merchandise and products to customers.
• Helps customers by providing information; answering questions; obtaining
merchandise requested; completing payment transactions; preparing merchandise for
delivery.
• Prepares sales and customer relations reports by analyzing and categorizing sales
information; identifying and investigating customer complaints and service suggestions.
• Prepares reports by collecting, analyzing, and summarizing information.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops
• Contributes to team effort by accomplishing related results as needed.
Senior Sales Executive From Sep 2012 till Nov 2015
Company: Etisalat Misr
Duties & Responsibilities:
• Enhances staff accomplishments and competence by answering technical and
procedural questions for less experienced team members; teaching improved processes.
• researching and analyzing sales options..
• Sells products by establishing contact and developing relationships with prospects;
recommending solutions.
• coordinating between other departments and the client to provide the service most
suitable to the client’s needs, cost and time restraints.
• Maintains quality service by establishing and enforcing organization standards.
• Maintains professional and technical knowledge by attending educational workshops
and reading a specialized books about coaching , reporting , analyze customer
behaviors , Territory Management , Customer Segmentation .
• Contributes to team effort by accomplishing related results as needed.
• attending team meeting and sharing best practice with colleagues
Key Accounts Manager From Sep 2010 till Sep 2012

3.
Company: Mobinil
Duties & Responsibilities:
• Playing an integral role in new business pitches and hold responsibility for the effective
on-boarding of new clients.
• Responsible for the development and achievement of sales through the direct sales
channel.
• Focusing on growing and developing existing clients, together with generating new
business.
• You will act as the key interface between the customer and all relevant divisions.
• Collect and analyze data to detect fraud behaviors.
Sales Executive From Jan 2008 till Sep 2010
Company: Nawar Advertising & Marketing
Duties & Responsibilities:
• Advises present or prospective customers by answering incoming and outgoing calls.
• Influences customers to buy or retain product or service.
• listening to customer requirements and presenting appropriately to make a sale.
• maintaining and developing relationships with existing customers in person and via
telephone calls and emails.
• cold calling to arrange meetings with potential customers to prospect for new business.
• responding to incoming email and phone enquiries.
• negotiating the terms of an agreement and closing sales.
• negotiating on price, costs, delivery and specifications with buyers and manager.
• liaising with suppliers to check the progress of existing orders.
• representing their company at events.
• reviewing your own sales performance, aiming to meet or exceed targets
Personal Information
Data of birth: 13/12/1985
Marital Status : Married
Military Status: Exempt