1. KELLY L. EDMONDS
(765) 398-9063 firstname.lastname@example.org,
E X P E R IE N C E D A D MIN IS TR A T IV E / C L E R IC A L
S U P P O R T WO R K E R
Administrative / clerical support worker with 20+ years of experience in a variety of office environments, including
but not limited to financial, medical, industrial, and service. Proven strengths in quickly learning new processes,
organization, and teamwork. Willing to put in extra effort.
Production line efficiency
Invoicing / billing
Public record collection
Basic office skills & duties
Multi-line switchboard / PA
ER/ED computerized patient
Credit card reconciliation
AS400 computer system
Word, Excel, & misc. software
Travel & hotel arrangements
OSHA 10 requirements training
Completion of VetWorks workshop
Basic office equipment operation
ACH payment processing
Acquisition of rental equipment
EXPERIENCE & SPECIALIZED TRAINING
INDIANA INDUSTRIAL SERVICES,LLC. - Whitestown, IN
Administrative Assistant / Coordinator May 2015 - October 2015
Provided clerical support for multiple people in company.
Creation of job quotes.
Accounts payable / receivable, expense reports, payroll, VISA reconciliation
Travel arrangements and hotel arrangements
General office duties
Analysis of status of open jobs
ST. JOSEPH HOSPITAL (aka ST. VINCENT KOKOMO) - Kokomo, IN
Patient Access Clerk March 2003 - August 2009
Registration of patients in all departments of the hospital, primarily in the Emergency and Admissions
Verification and updating demographic and insurance information.
Directed all patients and visitors to the appropriate areas.
Followed and enforced all HIPPA guidelines, as well as all hospital policies.
Operation of multi-line communication system.
Answered incoming calls to the After-hours Physician Emergency Answering service.
Relay after hours patient calls to the appropriate medical personnel.
2. Kelly Edmonds
Page #2 of 2
27 July 2016
GANDER MOUNTAIN. - Lebanon,IN
Processing Specialist / Warehouse Clerk - CRW October 2012 - May 2015
Process merchandise for country-wide shipping from wooden pallets to all company retail locations.
Move filled cartons from conveyor belts to wooden pallet to be shipped to individual stores.
Use of single- and double-length ride-on electric pallet truck to move product pallets to ship lanes for transfer to
retail locations across the country.
Utilized hand-held RF scanners to select required merchandise to be shipped to store locations and conduct
Use both ride-on electric pallet truck and electric ‘cherry-picker stacker’ equipment for merchandise selection
Practice merchandise receiving tasks.
Receive and ship firearms into CRW division; update current status of firearms into tracking database
General cleanup of all warehouse areas.
Inventory research and control.
SPEEDWAY. - Frankfort, IN
CSR / Cashier / Clerk June 2011 - August 2013
Customer service, including complaint resolution and request fulfillment.
Operation of computerized cash register.
Stock sales floor shelves and refrigerator from incoming product shipments and on-hand product.
Preparation of grill items, pizza, drinks, and breakfast items for sale to the consumer.
General cleanup and organization of inside and outside areas, including the fuel stations.
EMPLOYMENT PLUS. - Lafayette,IN
Assembly Line Worker June 2012 - October 2012
Worked as a part of a team to assemble semi-tractor trailers.
Operation hydraulic rivet press machinery.
IVY TECH COMMUNITY COLLEGE - Kokomo, IN
AAS Administrative Office Technology September 1991 – March 1998
UNITED STATES NAVY – Great Lakes, IL March 2000 – August 2000
Seaman – E3
Served as Medical Yeoman of my division during Basic Training.
Assigned to the Staffline in the galley during Service Week during Basic Training.
Acted in the capacity of Front Desk Receptionist in various departments throughout Great Lakes Naval Hospital
while awaiting medical discharge finalization and orders home.