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SUMMIT V
                                                                                     BEST PRACTICES
                                                                                                                                                                                                                                            866.396.7050
                                                                                                                                                                                                                                            Experience real Case Studies
                                                                                                                                                                                                                                            that can help your dealership
                    LEADERSHIP                           •        INTERNET                       •     CRM               •       MARKETING                             •      BDC             •      SALES                                  immediately.
                                                                                                                                                                                                                                            Tuesday and Wednesday,
                                                                                                                                                                                                                                            November 7th and 8th
                                                                                                                                                                                                                                            2006, at the Venetian
                                                                                                                                                                                                                                            Resort and Hotel, Las
                                                                                                                                                                                                                                            Vegas, NV.
 Dean Evans                        David Kain                           David                           Chip Perry                     Ralph Paglia                          Dale Pollak                       Phil Sura
   Vice President, Field         President, Kain Automotive            Thomas                            CEO and President,            CRM/eBusiness Director,
                                                                                                                                         Courtesy Chevrolet
                                                                                                                                                                           Co-founder and Chairman,        VP of Automotive Division,       Dealers & Managers Only!
   Marketing, The Cobalt        Inc. Internet & BDC Training       Owner, Subaru of Dallas                AutoTrader.com                                                         mPower Auto                  UnityWorks Media
          Group                           Specialist                                                                                  Case Study: How Courtesy

        You will learn:                 You will learn:
                                                                  Case Study: How I lowered
                                                                  my advertising expense and
                                                                                                      Internet Advertising Best
                                                                                                              Practices
                                                                                                                                       Chevrolet’s business and
                                                                                                                                       CRM teams grew to over
                                                                                                                                                                            Gamble in Vegas, don’t
                                                                                                                                                                           gamble with your used car
                                                                                                                                                                                                                   You will learn:
                                                                                                                                                                                                            - About the repositioning of
                                                                                                                                                                                                                                            Two days of intense
  - Internet Marketing that
generates high-quality leads
                                    - Mapping out the best
                                    Internet sales process
                                                                  increased my market share
                                                                                                             You will learn:
                                                                                                                                      400 vehicle sales per month

                                                                                                                                             You will learn:
                                                                                                                                                                                  inventory                    automotive advertising
                                                                                                                                                                                                           - How the traditional 50 year
                                                                                                                                                                                                                                            learning. Dramatically
      - Maximizing lead
 generation from your Web
                                  - E-mail templates for the
                                  best short and long-term
                                                                         You will learn:
                                                                   - About ‘Mooch Marketing’
                                                                                                     - How AutoTrader.com’s top
                                                                                                     performing dealers get their
                                                                                                                                        - How to grow your CRM
                                                                                                                                           and Internet teams
                                                                                                                                                                                  You will learn:
                                                                                                                                                                              - How to improve your
                                                                                                                                                                                                             approach to advertising is
                                                                                                                                                                                                              changing, and where it is     improve your results.
             site                       communication             - Ways to advertise for free             outstanding results           - What to measure, and            used vehicle volume, gross                  heading
   - Maximizing third-party     - Phone script elements that       -Low-cost marketing ideas           - Take home examples of          how to collect the data...                   and age                - How video content makes
       automotive sites
- Metrics that matter: Focus
                                turn leads into appointments
                                    - Recruiting, hiring and
                                                                         that get noticed
                                                                  - How to run events that get
                                                                                                     effective merchandising you
                                                                                                               can put to
                                                                                                                                        Performance metrics that
                                                                                                                                                  matter
                                                                                                                                                                           - How to improve everyday
                                                                                                                                                                            decisions that affect your
                                                                                                                                                                                                          it easier for the Internet team
                                                                                                                                                                                                            to “harvest Web site leads”
                                                                                                                                                                                                                                            Limited Seats,
  on return on investment         compensating for results                 you noticed
                                                                      - How to generate car
                                                                                                             immediate use
                                                                                                                                       - Create a true CRM Profit
                                                                                                                                                  Center
                                                                                                                                        - Manage your own SEM
                                                                                                                                                                              volume, gross and age
                                                                                                                                                                             - How to understand the
                                                                                                                                                                                                           - The opportunities available
                                                                                                                                                                                                                with video streaming
                                                                                                                                                                                                                                            Register Today!                        Wow! I was hoping to gain at least five new ideas to take our Internet sales to the next level. I had more
                                                                   reviews in your local paper                                          and online ad campaigns              changes responsible for                                                                               than five the very first day.
                                                                                                                                      - Use your BDC as a safety              profit margin pressures
                                                                                                                                        net for the Internet sales
                                                                                                                                                   team
                                                                                                                                                                                                                                            Case studies from                      The thing I liked best was the people. The sharing of information during breakfast and lunch was just
                                                                                                                                                                                                                                                                                   as helpful as the quality presentations. Great people who work hard and play hard...after all it was Las
                                                                                                                                                                                                                                            successful dealerships                 Vegas. I enjoyed the casual and professional environment and the opportunity to visit with 15 vendors in
                                                                                                                                                                                                                                                                                   between speakers.
                                                                                                                                                                                                                                            across the country.                    “What happens in Vegas goes back to Texas.” I met with my Internet team of 10 professionals and started
                                                                                                                                                                                                                                                                                   to implement ideas on Saturday afternoon.
                                                                                                                                                                                                                                                                                   This was my first Summit and I hope I can come again in November!
                                                                                                                                                                                                                                            Classroom style seating                Great Show....Fabulous Ideas!!! Thanks.
                                                                                                                                                                                                                                            only $595. Special                     Joe Healy, Internet Director at Lawrence Marshall Dealerships 979-826-7103
                                                                                                                                                                                                                                            Venetian room rates for
    Sean                          Roy Reutter                     Scott Joseph                        Mark Tewart                       Tony Rimas                         Mike Parsons                   Robert Basha                      $209 per night, while
  Wolfington
  Owner, BZResults.com
                                    Sheehy Auto Stores                 President & CEO,
                                                                      J&L Marketing, Inc.
                                                                                                          President, Tewart
                                                                                                             Enterprises
                                                                                                                                             Red McCombs                     Director of eCommerce,
                                                                                                                                                                            Asbury Automotive Group,
                                                                                                                                                                                                                   Co-founder,
                                                                                                                                                                                                                 Auction123, Inc.
                                                                                                                                                                                                                                            they last.
                                 Case Study: Sheehy.com                                                                                 Case Study: Grow your                    Southest Region
                                                                       Case Study: New                        You will learn:                                                                                  Case Study: How
 Case Study: How to use          increases leads from 400                                                                             Internet department through                                                                           Speakers and times subject to change
                                                                  marketing strategy focuses         - How to engage customers
                                     - 2400 per month                                                                                                                                                        Auction123 rolled out a
BDC/Internet departments                                          on steady long term growth.          intelligently while learning    a defined process, efficient             Growing your sales or
                                                                                                        how traditional “meet and                                                                            new thinking in Internet
to sell 100 - 500 extra cars                                       Dealership’s market share                                              staffing, and strategic            yourself: Understanding the
                                          You will learn:                                                  greet” strategies can                                                                              management and re-
          a month.                                                 increases from 8% to 32%                                                    advertising                 “why” is more important than
                                     - How to increase leads                                                    reduce sales                                                                               marketing. Streamline your
                                                                   and grows net profits from                                                                                          the “how.”
                                   and sales volume without                                                  - How to increase                                                                              inventory, 3rd party lead
          You will learn:                                         $170,000 to over 2.2 million                                                 You will learn:
                                                                                                       professionalism, write-ups                                                                            generating sites, eBay,
- How to set up a successful        increasing lead expense                                                                             - How to structure and staff
                                                                        in just two years               and sales by eliminating
  BDC/Internet department        - Improve sales and reduced                                                                                                                                               and your Web site into one
                                                                                                          “Deal Killer” questions       low volume or high volume
  - Use the Web to promote      cost per sale at the same time            You will learn:                  - How to define and                                                                                 management solution
                                                                                                                                            dealership locations
      all your profit centers        - Improve profitability by      - A growth strategy to grow        implement 5 universal laws      - Create a process to support
     - Use the Web to drive     improving the quality of leads       your profit a minimum of                that increase sales                                                                                   You will learn:
                                                                                                                                         your customers and staff
                                      through your own site                33% per year                  - How to improve gross                                                                               - How to simplify all of
  showroom & phone traffic                                                                                                                         efficiently
                                 - Increase closing ratios and     - New promotions strategy             profits by implementing                                                                             your Internet re-marketing
 - Sell old stock, vehicles &                                                                                                             - Increase ROI through
                                                                                                              better proposals
          parts inventory           average gross profit with         using personalized Web                                                                                                                outlets into one Web based
                                                                                                       - How to reduce customer        inventory selection and lead
   - Use e-mail marketing to            profit improvement              pages and direct mail                                                                                                                  management software
                                                                                                       conflict and increase sales                 allocation
   drive more traffic for zero        - Sell old stock units via   - How to increase your floor            and gross profit through                                                                            - Maximizing eBay Motors’
                                                                                                                                             - Streamline online
                cost                          the Web               traffic during your slowest           better handling of price,                                                                           potential with a seamless
                                                                                                                                      advertising to maximize Web
                                                                         days of the week            payment and negative equity                                                                                      solution
                                                                                                                 objections                    site conversion
                                                                                                                                                                                                          - A new outlook on marketing
                                                                                                                                                                                                               your vehicles online




Call today to register. Seating is limited.                                                          toll free: 866.396.7050                                         web: www.autosuccessonline.com
SUMMIT V
                                       BEST PRACTICES

   LEADERSHIP           •   INTERNET          •   CRM       •    MARKETING        •   BDC     •     SALES


Tuesday and Wednesday,                             The AutoSuccess Best Practices Summit V tickets are now available. To
                                                   register, please fill out completely the following information and fax toll free,
November 7th and 8th                               866.665.7936. If you would wish to pay by check, please mail this form and
2006, at the Venetian Resort                       check to: AutoSuccess Magazine, 3411 Pinnacle Gardens Drive, Louisville,
                                                   Kentucky 40245.
and Hotel, Las Vegas, NV.
                                                   Please Print.
Dealers & Managers Only!                           Name: _______________________________________________________

Two days of intense                                Title:       _______________________________________________________

learning. Dramatically                             Dealership: ___________________________________________________
improve your results.                              Address: _____________________________________________________

Limited Seats,                                     City/State: ____________________________________________________
Register Today!                                    Phone: _______________________________________________________

                                                   Fax: _________________________________________________________
Case studies from successful
dealerships across the                             Email: _______________________________________________________
country.                                           Number of Attendees: ___________________________________________

Classroom styles seating                           Names of Attendees: ____________________________________________

only $595. Special Venetian                        _____________________________________________________________
room rates for $209 per                            _____________________________________________________________
night.
                                                   How did you hear about the Summit? _______________________________
Speakers and times subject to change
                                                   Are you a paid subscriber to AutoSuccess Magazine?             Yes     No

                                                   Have you attended a Best Practices Summit before?              Yes     No

                                                   If yes, which one(s) have you attended: _____________________________

                                                   Method of payment:        MC       Visa   Amex      Check

                                                   Card Number: _________________________________________________

                                                   EXP Date: ____________________________________________________




Call today to register. Seating is limited.             toll free: 866.396.7050                   web: www.autosuccessonline.com

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Asbp Summit V

  • 1. SUMMIT V BEST PRACTICES 866.396.7050 Experience real Case Studies that can help your dealership LEADERSHIP • INTERNET • CRM • MARKETING • BDC • SALES immediately. Tuesday and Wednesday, November 7th and 8th 2006, at the Venetian Resort and Hotel, Las Vegas, NV. Dean Evans David Kain David Chip Perry Ralph Paglia Dale Pollak Phil Sura Vice President, Field President, Kain Automotive Thomas CEO and President, CRM/eBusiness Director, Courtesy Chevrolet Co-founder and Chairman, VP of Automotive Division, Dealers & Managers Only! Marketing, The Cobalt Inc. Internet & BDC Training Owner, Subaru of Dallas AutoTrader.com mPower Auto UnityWorks Media Group Specialist Case Study: How Courtesy You will learn: You will learn: Case Study: How I lowered my advertising expense and Internet Advertising Best Practices Chevrolet’s business and CRM teams grew to over Gamble in Vegas, don’t gamble with your used car You will learn: - About the repositioning of Two days of intense - Internet Marketing that generates high-quality leads - Mapping out the best Internet sales process increased my market share You will learn: 400 vehicle sales per month You will learn: inventory automotive advertising - How the traditional 50 year learning. Dramatically - Maximizing lead generation from your Web - E-mail templates for the best short and long-term You will learn: - About ‘Mooch Marketing’ - How AutoTrader.com’s top performing dealers get their - How to grow your CRM and Internet teams You will learn: - How to improve your approach to advertising is changing, and where it is improve your results. site communication - Ways to advertise for free outstanding results - What to measure, and used vehicle volume, gross heading - Maximizing third-party - Phone script elements that -Low-cost marketing ideas - Take home examples of how to collect the data... and age - How video content makes automotive sites - Metrics that matter: Focus turn leads into appointments - Recruiting, hiring and that get noticed - How to run events that get effective merchandising you can put to Performance metrics that matter - How to improve everyday decisions that affect your it easier for the Internet team to “harvest Web site leads” Limited Seats, on return on investment compensating for results you noticed - How to generate car immediate use - Create a true CRM Profit Center - Manage your own SEM volume, gross and age - How to understand the - The opportunities available with video streaming Register Today! Wow! I was hoping to gain at least five new ideas to take our Internet sales to the next level. I had more reviews in your local paper and online ad campaigns changes responsible for than five the very first day. - Use your BDC as a safety profit margin pressures net for the Internet sales team Case studies from The thing I liked best was the people. The sharing of information during breakfast and lunch was just as helpful as the quality presentations. Great people who work hard and play hard...after all it was Las successful dealerships Vegas. I enjoyed the casual and professional environment and the opportunity to visit with 15 vendors in between speakers. across the country. “What happens in Vegas goes back to Texas.” I met with my Internet team of 10 professionals and started to implement ideas on Saturday afternoon. This was my first Summit and I hope I can come again in November! Classroom style seating Great Show....Fabulous Ideas!!! Thanks. only $595. Special Joe Healy, Internet Director at Lawrence Marshall Dealerships 979-826-7103 Venetian room rates for Sean Roy Reutter Scott Joseph Mark Tewart Tony Rimas Mike Parsons Robert Basha $209 per night, while Wolfington Owner, BZResults.com Sheehy Auto Stores President & CEO, J&L Marketing, Inc. President, Tewart Enterprises Red McCombs Director of eCommerce, Asbury Automotive Group, Co-founder, Auction123, Inc. they last. Case Study: Sheehy.com Case Study: Grow your Southest Region Case Study: New You will learn: Case Study: How Case Study: How to use increases leads from 400 Internet department through Speakers and times subject to change marketing strategy focuses - How to engage customers - 2400 per month Auction123 rolled out a BDC/Internet departments on steady long term growth. intelligently while learning a defined process, efficient Growing your sales or how traditional “meet and new thinking in Internet to sell 100 - 500 extra cars Dealership’s market share staffing, and strategic yourself: Understanding the You will learn: greet” strategies can management and re- a month. increases from 8% to 32% advertising “why” is more important than - How to increase leads reduce sales marketing. Streamline your and grows net profits from the “how.” and sales volume without - How to increase inventory, 3rd party lead You will learn: $170,000 to over 2.2 million You will learn: professionalism, write-ups generating sites, eBay, - How to set up a successful increasing lead expense - How to structure and staff in just two years and sales by eliminating BDC/Internet department - Improve sales and reduced and your Web site into one “Deal Killer” questions low volume or high volume - Use the Web to promote cost per sale at the same time You will learn: - How to define and management solution dealership locations all your profit centers - Improve profitability by - A growth strategy to grow implement 5 universal laws - Create a process to support - Use the Web to drive improving the quality of leads your profit a minimum of that increase sales You will learn: your customers and staff through your own site 33% per year - How to improve gross - How to simplify all of showroom & phone traffic efficiently - Increase closing ratios and - New promotions strategy profits by implementing your Internet re-marketing - Sell old stock, vehicles & - Increase ROI through better proposals parts inventory average gross profit with using personalized Web outlets into one Web based - How to reduce customer inventory selection and lead - Use e-mail marketing to profit improvement pages and direct mail management software conflict and increase sales allocation drive more traffic for zero - Sell old stock units via - How to increase your floor and gross profit through - Maximizing eBay Motors’ - Streamline online cost the Web traffic during your slowest better handling of price, potential with a seamless advertising to maximize Web days of the week payment and negative equity solution objections site conversion - A new outlook on marketing your vehicles online Call today to register. Seating is limited. toll free: 866.396.7050 web: www.autosuccessonline.com
  • 2. SUMMIT V BEST PRACTICES LEADERSHIP • INTERNET • CRM • MARKETING • BDC • SALES Tuesday and Wednesday, The AutoSuccess Best Practices Summit V tickets are now available. To register, please fill out completely the following information and fax toll free, November 7th and 8th 866.665.7936. If you would wish to pay by check, please mail this form and 2006, at the Venetian Resort check to: AutoSuccess Magazine, 3411 Pinnacle Gardens Drive, Louisville, Kentucky 40245. and Hotel, Las Vegas, NV. Please Print. Dealers & Managers Only! Name: _______________________________________________________ Two days of intense Title: _______________________________________________________ learning. Dramatically Dealership: ___________________________________________________ improve your results. Address: _____________________________________________________ Limited Seats, City/State: ____________________________________________________ Register Today! Phone: _______________________________________________________ Fax: _________________________________________________________ Case studies from successful dealerships across the Email: _______________________________________________________ country. Number of Attendees: ___________________________________________ Classroom styles seating Names of Attendees: ____________________________________________ only $595. Special Venetian _____________________________________________________________ room rates for $209 per _____________________________________________________________ night. How did you hear about the Summit? _______________________________ Speakers and times subject to change Are you a paid subscriber to AutoSuccess Magazine? Yes No Have you attended a Best Practices Summit before? Yes No If yes, which one(s) have you attended: _____________________________ Method of payment: MC Visa Amex Check Card Number: _________________________________________________ EXP Date: ____________________________________________________ Call today to register. Seating is limited. toll free: 866.396.7050 web: www.autosuccessonline.com