1. Kathleen McCloskey,RN
Systems Analyst, Consultant
Hatboro, Pennsylvania
florasbeauty@verizon.net
215-817-5578
Professional Summary
 Health Insurance:
o Project Lead and Business Systems Analyst – implementation ofmedical managementapplication for
case management,utilization review and precertification including 6 inbound and outbound interfaces – 2
eligibilityapplications,2 claims applications,appeals and patientportal.Developmentand upkeep of project
plan on Microsoft projectplatform.Supervision of staff of four. Developmentof Training Manuals.
DevelopmentofTest Scripts eventually used by vendor for QA.
o Collaboration with staffon business requirements development.Creation and upkeep ofbusiness
requirements document.Testscripts created from Business Requirements.Emphasis on projectlifecycle,
instruction design and materials development,gap analysis and qualityassurance.
o Implementation ofprojectfor out of state medicare/Medicaid provider onto blue cross software.All
communication with clientwas done remotely.Successful implementation completed within budgetand
timeframe.
o Expansion Trainer – Developmentof all training materials for staffin four differentstates.Including case
Management,URAC and NCQA guidelines,eligibilityand claims as well as documentation,precertification
and utilization review
 Hospital – EHR
o Business Systems Analyst – Siemens outsourced to RobertWood Johnson Memorial Hospital Rahway.
Configuration ofAllscripts Acute Care to convert from Siemens Invis ion/OAS Gold. Core, security. Gap
analysis and configuration ofradiologyincluding updates to Siemens Syngo.Activation supportfor
implementation and all upgrades.Training ofnurses,physicians and physician staff.Configuration oforders
and order sets.Gap analysis and configuration for pharmacyupgrades.Business requirements development
for CPG and Knowledge based charting and universal care plan.Configuration offlow sheets and some
clinical documents.Testscriptdevelopmentand HL7 testing.
o Consultant –
 Order setdevelopmentfrom Allscripts mainframe application upgrading to SCM Acute Care – 250
order sets completed collaborating with physicians and staff.
 CPOE configuration and QA for all order sets built for Children’s Hospital ofAlabama
 Radiologyoptimization to include American College ofRadiologyrequirementfor Bronx - Lebanon
 Project Lead for Training and Medication Reconciliation atCarson Tahoe Medical Center
 Security optimization for St. Joseph’s Medical Center in Toronto,Canada
 Business Requirements developmentfor Physician documentation atMaimonides Hospital
 Gap analysis and radiologybuild,pharmacycoding and HL7 testing for radiologyat Lenox Hill
Hospital
 Clinical Informatics – developmentofbusiness requirements in collaboration with stafffrom all
departments for enhancements to Allscripts EHR – City of Hope Hospital.
 Analysis of physician workflows and Meaningful Use reports.Creation ofxcel workbooks to
documentall patientvisit information,ccda generation,issues and solutions to allow eligible
providers and hospital to meetmeaningful use criteria – New York Presbyterian Hospital.
 EHR configuration for 9 hospitals in 6 states and in Toronto Canada
 EHR Training manual developmentincluding class training materials
 EHR provider training
Core Competencies Technical Competencies
 Project Lead/manager for application Implementation
 Application Implementation
 Workflow analysis
 Business requirements development
 Quality assurance and testing analysis
 Training development,design and delivery:CPOE, orders and results,
eMAR, pharmacy,worklists,structured notes,flowsheets,KBC and
ORM. Training of physicians,nursing staff,ancillary,and physician office
staff.
Allscripts Acute Care
Allscripts AmbulatoryCare
Allscripts Orders,Results,Order Sets
Allscripts SRX
Allscripts Security
Allscripts ABC Content
Allscripts KBC Content
Allscripts Clinical Documentation flowsheets
Allscripts ISS Query Tool

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 Training manual development
 Project and resource management
 Case management– 7 years case management experience
 Application Implementation for health insurance including configuration,
testing and training
 Activation supportfor application implementation
 Training development:user guides,job aides, training evaluations
 Project Managementfor installation of Allscripts KBC universal care plan.
 Business Requirements developmentfor Meaningful Use
 Meaningful Use ReportValidation
 Workflow analysis for meeting Meaningful Use Criteria
 Activation Support
 Case managementTraining
 Health Insurance eligibilityand claims training
 NCQA and URAC guideline training
 Precertification and Utilization Review training.
 Functional,User Acceptance and HL7 testing
Allscripts FP1 5.5 ORM
Allscripts SCM 6.0,6.1, 15.3
Allscripts SCM14.1 and 14.2
Microsoft Project Platform
Microsoft Office
Microsoft Word
Microsoft Outlook
Microsoft Power Point
Excel
Access
Sharepoint
Snag It
Full Shot
Invision
Syngo/RIS
maxMc
Unix
Key Achievements
Project Achievements and Outcomes
New York Presbyterian Hospital
Clinical Analyst Consultant- Meaningful use
____________________________________________________
City of Hope Medical Center
Duarte, California
Clinical Analyst Consultant – Clinical Informatics
June 2015 to June 2016
Collaborate with IT and Physician Leadership on meaningful use
attestation for Eligible Providers including:
Analysis of workflow to meetmeaningful use criteria.
Developmentofxcel workbooks for documentation ofMeaningful
Use reports
Analysis of meaningful use reports,both Allscripts and hospital
based reports to determine ifthe report logic is appropriately
documenting Eligible Providers Meaningful Use compliance
Analysis of physician documentation workflow
______________________________________________________
January 2015 to June 2015
Collaborate with stakeholders to develop business requirements
for individual departments within the hospital,
Business requirements developmentfor meaningful use
Research issues and developmentofsolutions.Meet with clinical
team to prioritize issues and enhancements.Documentation in
Sharepointand Incidentdevelopmentin Remedy.

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Lenox Hill Hospital
Senior Consultantfor Radiology
6.0, 6.1 upgrade,system and hl7 testing
August 2013 to September 2014
Radiologyconfiguration to coordinate with NSLIJ hospital items
and Siemens RIS including cardiologyand pulmonaryitems. Gap
analysis and conversion ofitems.Assisted pharmacistwith coding
of pharmacyIV items.Member of testing team for both 6.0 and 6.1
upgrades. Systems & HL7 testing.Activation support
Carson Tahoe Medical Center
Carson City, Nevada
Consultant –ProjectManagement – Training,ORM
And 5.5 activation
March 2013 to July 2013
Project Manager – Training Development,ORM and Prescription
Writer activation.
Preceptor for newly hired SCM trainer. Training materials
development - SCM including new ORM and Prescription writer.
Developmentofuser guide and hand-outs for training classes.
Training database development with users for Physicians, Nurses
and Students,configuration of all orders,etc. needed for specific
training classes. Activation support.
Maimonides Medical Center
Brooklyn, New York
Senior Consultant – business requirements
For physician documentation-using Allscripts ABC
August 2012 to October 2012
Collaborated with stafffrom all clinical areas to develop business
requirements for the use of SCM ABC Content.
Created agendas,meeting minutes and Power Pointpresentations.
St. Joseph’s Medical Center
Toronto, Canada
Senior Consultant/SecurityOptimization
September 2012 to March 2013
Security optimization.Review of existing securitybuild to determine
how optimization of security groups could be accomplished
Developmentof final report including findings and
recommendations for future state securitybuild
Developed usable spreadsheetfor clinical informatics team to
gather security business requirements
Children’s Hospital of Alabama
Birmingham, Alabama
Senior Consultant – CPOE team
March 2012 to July 2012
Developmentoforder sets including medication order sets.
Creation of quality assurance document.QA for all order sets
completed by all members ofthe CPOE team. Correction of any
errors on order sets.Attendance at all requirements and team
meetings.
Bronx Lebanon Hospital
New York, New York
Senior Consultant – Optimization of Radiology
January 2012 to March 2012
Reconfiguration ofradiologybuild to include a dynamic dictionary
and Indication of exams from the American College ofRadiology.
DevelopmentofSurgical order Sets

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New York Downtown Hospital
New York, New York
Senior Consultant – Order Set build for Core Measures
October 2010 to December 2011
Developmentof134 order sets that methospital specific needs
and core measures/meaningful use
Collaborated with hospital staffand departmentheads to develop
unit specific order sets.
Developed order sets incorporating workflow specifics using
E7000 mainframe screenprints
Robert Wood Johnson University Hospital
Rahway, New Jersey
Systems Analyst 4
January 2008 to October 2010
Core Build including radiologyitems development,workstations
and security
Project Managementfor nursing orders,nursing documentation
using CPGand Knowledge Based Charting,Universal Care Plan
Gap analysis for pharmacy,pharmacy items coding in Allscripts
SMM (SRX).
Independence Blue Cross
Project Management
Application Implementation ofmedical managementsoftware including
configuration,testing and training
Integrated a non-Blue Cross projectonto Blue Cross medical management
application
September 1995 to January 2008
Project Lead for medical managementsoftware implementation
Configuration of medical managementsoftware
Maintained direct contact with client to develop and maintain
projecttimelines and resources
Developed business rules and requirements
Led workgroups with business entities and worked directlywith IS
resources to ensure positive projectoutcomes
Led team of BSAs in testing effort
Maintained problem logs,researched issues and implemented
successful updates to application
Developed training guides for clientuse and trained new project
leads
Developed testscripts for case managementfunctions in maxMC
used by Landacorp for QA of the case managementside ofthe
application.
Project Manager for new business development – worked remotely
with a medicare/Medicaid companyin Kentucky to install company
onto Blue Cross medical managementapplication.Development
of business requirements.Worked entire projectfrom projectplan,
configuration,testing and implementation to a positive activation.
Six inbound and outbound interfaces.Covered eligibilityto claims
payment.
Professional History
Medmatica
New York Presbyterian Hospital, New York, New York June 2015 to June 2016
Clinical Analyst – Meaningful Use
Impulsehcs January-June 2015
City of Hope Hospital,Duarte,California – January 2015 to June 2015
Clinical Analyst – Clinical Informatics
Development,analysis and testing ofbusiness needs
For all ancillary departments for meaningful use.
Leidos Healthcare, LLC 2010 to Aug 2014

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Lenox Hill Hospital(New York,New York) – Consultant,2013-2014
Radiologyconfiguration,qualityreview, acceptance and integrated testing
Activation supportfor Allscripts 6.0 and 6.1 upgrades
Carson Tahoe Hospital (Carson City, Nevada) – Consultant2013
Developmentoftraining manuals,training hand-outs and trainer’s materials for Allscripts Sunrise Clinical Manager
Configuration oftraining database including patients,orders and users for physicians,nurses,students
Developmentoftraining materials and activation supportfor Orders Reconciliation Management,Signature Manager
And Prescription Writer
Preceptor for new departmental trainer
Children’s Hospital of Alabama (Birmingham, Alabama) – Consultant, 2012
 Developed order sets for physician use as member ofCPOE team
 QA: Validation of order setcontent/configuration.Completed revisions as needed
 Documentation ofQA results in Sharepoint
 Activation support ofSCM orders sets for pilotunit
Bronx-Lebanon Hospital (Bronx, New York) – Consultant, 2012
 Worked with CMIO to optimize radiology orders and reduce paymentdenials
 Developed mandatorycriteria field on radiologyorders
 Created surgical pre and post-op order sets and anesthesia order sets
New York Downtown Hospital (Manhattan, New York) – Consultant, 2010 to 2011
 Tested all order sets for configuration accuracy
 Completed 5.5 and S2V cbts
 Developed physician training documents for use ofSRM
Siemens 2008 to 2010
Robert Wood Johnson University Hospital (Rahway, New Jersey) – Systems Analyst 4, 2008 to 2010
 Handled configuration and implementation ofSCM 4.5 orders and results
 Security administration backup
 Developed business requirements,created testing scripts and developed training materials
 Clinical Documentation configuration and implementation for nursing including lists,
observations,flowsheets,and orders to Flowsheetlinks
 Project Manager for nursing documentation using Knowledge Based Charting,CPGs and
Univerisal Care plan
Independence Blue Cross – Philadelphia, Pennsylvania 1995 to 2008
Project Lead/ProjectManager, maxMC Implementation Team,2002-2008
 Project Lead – Application Implementation. Successful implementation ofmedical
managementsoftware for health insurance – Eligibilitythrough claims payment,case
management,concurrentreview and precertification.Project management,configuration,
testing and training.
 Supervised staffof 5 – included assigning tasks,review of progress and updating ofproject
plan
 Developed testscripts for case managementfunctions in maxMC used by Landacorp for
QA of case managementside ofapplication
 Developed training guides for clientuse and trained new project leads
Patient Care ManagementTraining Coordinator,1997 to 2002
 Planning,developmentand presentation of training for all levels of multidisciplinaryteams
within Care Managementand Care Coordination Department.
 Developmentoftraining for 12 different applications in four differentstates
 Developmentof training materials including manuals,aides and training evaluations.
Perinatal Case Manager,1995 to 1997

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Education and Professional Development
Associate of Science in Nursing,1985
Gwynedd Mercy College – Gwynedd Valley, Pennsylvania
Certification – Training Materials Development
Langevin – 1997
References
Christian Wilson – Manager – Technical Support – Soarian Clinicals – Cerner
Christian.wilson.00@gmail.com
215-605-8911
Cara Hoekzema – Project manager – New York Presbyterian Hospital
Cah9097@nyp.org
718-614-3627
I-Ping Shue – IT Director – New York Presbyterian Hospital
Ips9001@nyp.org
212-297-4585
Trish Earing – Independent Consultant
815-238-8367
Christine Hannan – Peer at Independence Blue Cross
Christinehannan47@yahoo.com
215-272-3068
Myra Cunningham – Project Manager during RWJ Rahway implementation
MyraCunningham@allscripts.com