The document provides guidance on how to prepare for and conduct oneself during a job interview. It discusses the different types of interviews one may encounter, including phone interviews, one-on-one interviews, and panel interviews. It stresses the importance of researching the company beforehand, preparing answers to common interview questions, dressing professionally, and arriving on time. During the interview, it recommends making eye contact, taking time to think before answering, and using the STAR method to discuss past experiences. Follow-up includes sending a thank you email to reiterate interest in the role.
2. Types of Interviews
Phone Interview
Likely with a Recruiter to filter out
qualified candidates to progress to Hiring
Manager
Behavioral, situational, and technical
questions – be prepared!
Face-to-Face
One on One with Hiring Manager
Panel/Group Interview
You may be interviewed by more than one
person, tailor answers/questions to
each one
3. Before the Interview
Do your research – Company’s
website, LinkedIn profile, Twitter
& Facebook accounts, Glassdoor
Know the role and desired skills
Prepare questions to ask the
interviewers
Get ready to answer the standard
questions”
Why do you want to work at this
company?
Why do you want this job?
4. Interview Must-Dos
Dress to impress! ALWAYS dress a
step above the company’s dress
code: when in doubt, wear a suit &
tie
Checklist: Resumes, List of
Questions to Ask
Arrive 10 – 15 minutes early
Strong first impression
Make eye contact
5. During the Interview
Be convincing
Prepare for the difficult questions
Tell me about yourself
Greatest strength/biggest weakness
Previous job dislikes
Make eye contact with person who asked
the question
Take a breath, collect thoughts, answer
thoughtfully
Don’t be afraid to ask them to repeat
the question!
6. During the Interview Continued…
Use the STAR Method
o Situation
o Task
o Action
o Result
How to Succeed:
o Recall recent situations that show favorable
behaviors or actions, especially involving course
work, work experience, leadership, teamwork,
initiative, planning, and customer service.
o Prepare short descriptions of each situation; be
ready to give details if asked.
7. During the Interview Continued…
How to Succeed:
o Be sure each story has a beginning, middle, and
an end. Be sure to avoid using “you know”, “that
kind of thing” and other vague phrases
o Be specific. Don't generalize about several
events; give a detailed accounting of one
event.
o Be honest. Don't embellish or omit any part of
the story. The interviewer will find out if your
story is built on a weak foundation.
o Vary your examples; don’t take them all from
just one area of your life.
o Professional, personal, education
8. Interview Follow Up
Thank You Email – reflect on what you learned,
reiterate your passion for the job, confirm why you’re
the best candidate
Always address the recipient and sign with your
name!
You aren’t texting, use complete sentences and
words!
The STAR method is a structured manner of responding to a behavioral-based interview question by discussing the specific situation, task, action, and result of the situation you are describing.
Situation: Describe the situation that you were in or the task that you needed to accomplish. You must describe a specific event or situation, not a generalized description of what you have done in the past. Be sure to give enough detail for the interviewer to understand. This situation can be from a previous job, from a volunteer experience, or any relevant event.
Task: What goal were you working toward?
Action: Describe the actions you took to address the situation with an appropriate amount of detail and keep the focus on YOU. What specific steps did you take and what was your particular contribution? Be careful that you don’t describe what the team or group did when talking about a project, but what you actually did. Use the word “I,” not “we” when describing actions.
Result: Describe the outcome of your actions and don’t be shy about taking credit for your behavior. What happened? How did the event end? What did you