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Kaseya Roadmap
February 2014
Roadmap
• Today: Release 6.5 foundation
–
–
–
–

Kaseya Virtual System Administrator
Kaseya Traverse
Kaseya BYOD
Kaseya 365 Command

• Next: continued enhancement cadence
– Regular releases
• May 2014
• September 2014
• January 2015

Plan
Intent
Vision

– Delivered at the end of the month
www.kaseya.com

2
May 2014 – Plan
Command and Control
• New Remote Control (Project Palantír)
– Goals:
• Connect in 6 seconds
• 99% reliability
• Performs over high latency connections

– Copy/Paste of text between admin and remote session
– Support for multiple monitors on the endpoint
– Support for Mac and Windows
• Windows XP, Vista, 2003, 2008, 7, 8, 2012 - (all 32 and 64 bit)
• Mac OS X 10.7, 10.8, 10.9

– Support former Remote Control for “backup” use using
KVNC
• Drop other forms: RDP, tightVNC, WinVNC, PC Anywhere, RAdmin

www.kaseya.com

3
May 2014 – Plan
Software Deployment and Update
• Increase the accuracy of application detection on the
endpoint as well as application reporting from the VSA.
• Enhance overall module usability
Application Infrastructure - Info Center
• Reports - Add additional report templates across all
modules
• New management dashboard providing information on:
– Online/offline status
– Servers and workstations alerts
– Systems needing attention

www.kaseya.com

4
May 2014 – Plan
IT Operations Management
• KNM Monitoring - GA release of integration
–
–
–
–
–
–

Single sign-on, common user/role/scope
Asset information synchronization
Service Desk integration
Common database backend
Migration from standalone KNM
Available SaaS and on-premise

• Intel vPro Update
– Separate tab/workflow from Desktop Policy Management
– Support for AMT 8.1/9

www.kaseya.com

5
May 2014 – Plan
Security
• Integrate AVG 2014 engine in KES
– Will release as a Patch

• Licensing simplification:
– Provide ability to reconcile & simplify licensing for Security
products (KAV, KAM, KES)
– Improve visibility for customer contract renewal, maintenance,
etc.

Backup
• KID Sunset plan:
– Support at current level of functionality
– Support ends March 31 2015
www.kaseya.com

6
May 2014 – Plan
Automation Desk
• Ticketing - Replace Email Reader
• Ensure Service Desk integrity when renaming or
deleting custom fields
• Upgrade QuickBooks integration using new REST API
• Unprocessed Time Entries- enable find and correct

www.kaseya.com

7
May 2014 – Plan
Traverse
• UI Improvements
– Mobile optimized views (iPhone/iPad/Android)

EMM
• MDM
– Full product with application management
(based on 1.2)
– Updated agents & current OS support

• BYOD – full platform suite
– Full Android Suite available
– Added policies
– Support Office365 SharePoint authorization in Docs

www.kaseya.com

8
May 2014 – Plan
General Trust Work
• Continue investment in high priority customer
issues
• Across the full range of capabilities
• About 40% of the effort
• Release Notes will include the details

www.kaseya.com

9
September 2014 – Intent
Command & Control
• Extend Remote Control (Project Palantír)
– Drag and drop and file transfer
– “Real” Terminal Emulator
• Windows, Mac, and Linux

• Patch Management
– Integrate Patch Management & Software Deployment
and Update into one module

Application Infrastructure
• Info Center
– Reporting - New Executive Summary
– Dashboards - include additional visualization
dashboard controls
www.kaseya.com

10
September 2014 – Intent
Security & Backup
• Backup
– New simplified Backup & Restore module
– Deliver top-down use cases for Backup
operations
• Disc Imaging Backup
• Files & Folder Backup

– Manages Kaseya and partner backup products
– Use Cases: Backup, Restore, Offsite Replication,
Alerts, Profiles, Reporting
www.kaseya.com

11
September 2014 – Intent
IT Operations Management
• Virtual System Administrator
–
–
–
–
–

Updated Active Directory discovery
Built on top of new Unified Data Collector
Plugs into VSA seamlessly
Single enhanced monitoring engine for VSA
Replaces Classic Monitor

• Traverse
– New storage monitor

EMM
• New integrated release
– Integrated UI in VSA for MDM & BYOD
– Localization of VSA UI & client UIs
– iOS 8 support (all 4 apps)
www.kaseya.com

12
January 2015 – Vision
Command and Control
• Extend Remote Control
– Integrated Task Manager capability
– Integrate Event Viewer OR Registry Editor
– Enable Remote control from an iPad

• Software Deployment and Update
– Support for Mac

Application Infrastructure
• Info Center - Custom dashboards supported
IT Operations
• VSA - Audit module improvements
www.kaseya.com

13
January 2015 – Vision
Security & Backup
• Security
– Deliver top-down use cases for Security products
• New Antivirus module
• New Anti Malware module

– Add antivirus for Mac OS

EMM
• Update features to support latest OS MDM APIs
Next Generation SaaS Monitoring solution
• Beta release – including
– Discovery
– Monitoring
– Automation & ticketing integration
www.kaseya.com

14
Roadmap for 365 Command
May 2014 – Plan
• SharePoint 365
– Administrative support
– Grant, Edit, Remove Permissions on Sites, Lists, Libraries,
Documents

September 2014 – Intent
• Google Apps management added
• Deliver top-down use cases for employee life cycle
operations across SaaS apps
January 2015 – Vision
• Initial release of next SAAS Application
– Possibly Salesforce.com
www.kaseya.com

15
Q&A
Don LeClair &
the Product Management team

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Kaseya Corporate Update and Roadmap Q1 2014

  • 2. Roadmap • Today: Release 6.5 foundation – – – – Kaseya Virtual System Administrator Kaseya Traverse Kaseya BYOD Kaseya 365 Command • Next: continued enhancement cadence – Regular releases • May 2014 • September 2014 • January 2015 Plan Intent Vision – Delivered at the end of the month www.kaseya.com 2
  • 3. May 2014 – Plan Command and Control • New Remote Control (Project Palantír) – Goals: • Connect in 6 seconds • 99% reliability • Performs over high latency connections – Copy/Paste of text between admin and remote session – Support for multiple monitors on the endpoint – Support for Mac and Windows • Windows XP, Vista, 2003, 2008, 7, 8, 2012 - (all 32 and 64 bit) • Mac OS X 10.7, 10.8, 10.9 – Support former Remote Control for “backup” use using KVNC • Drop other forms: RDP, tightVNC, WinVNC, PC Anywhere, RAdmin www.kaseya.com 3
  • 4. May 2014 – Plan Software Deployment and Update • Increase the accuracy of application detection on the endpoint as well as application reporting from the VSA. • Enhance overall module usability Application Infrastructure - Info Center • Reports - Add additional report templates across all modules • New management dashboard providing information on: – Online/offline status – Servers and workstations alerts – Systems needing attention www.kaseya.com 4
  • 5. May 2014 – Plan IT Operations Management • KNM Monitoring - GA release of integration – – – – – – Single sign-on, common user/role/scope Asset information synchronization Service Desk integration Common database backend Migration from standalone KNM Available SaaS and on-premise • Intel vPro Update – Separate tab/workflow from Desktop Policy Management – Support for AMT 8.1/9 www.kaseya.com 5
  • 6. May 2014 – Plan Security • Integrate AVG 2014 engine in KES – Will release as a Patch • Licensing simplification: – Provide ability to reconcile & simplify licensing for Security products (KAV, KAM, KES) – Improve visibility for customer contract renewal, maintenance, etc. Backup • KID Sunset plan: – Support at current level of functionality – Support ends March 31 2015 www.kaseya.com 6
  • 7. May 2014 – Plan Automation Desk • Ticketing - Replace Email Reader • Ensure Service Desk integrity when renaming or deleting custom fields • Upgrade QuickBooks integration using new REST API • Unprocessed Time Entries- enable find and correct www.kaseya.com 7
  • 8. May 2014 – Plan Traverse • UI Improvements – Mobile optimized views (iPhone/iPad/Android) EMM • MDM – Full product with application management (based on 1.2) – Updated agents & current OS support • BYOD – full platform suite – Full Android Suite available – Added policies – Support Office365 SharePoint authorization in Docs www.kaseya.com 8
  • 9. May 2014 – Plan General Trust Work • Continue investment in high priority customer issues • Across the full range of capabilities • About 40% of the effort • Release Notes will include the details www.kaseya.com 9
  • 10. September 2014 – Intent Command & Control • Extend Remote Control (Project Palantír) – Drag and drop and file transfer – “Real” Terminal Emulator • Windows, Mac, and Linux • Patch Management – Integrate Patch Management & Software Deployment and Update into one module Application Infrastructure • Info Center – Reporting - New Executive Summary – Dashboards - include additional visualization dashboard controls www.kaseya.com 10
  • 11. September 2014 – Intent Security & Backup • Backup – New simplified Backup & Restore module – Deliver top-down use cases for Backup operations • Disc Imaging Backup • Files & Folder Backup – Manages Kaseya and partner backup products – Use Cases: Backup, Restore, Offsite Replication, Alerts, Profiles, Reporting www.kaseya.com 11
  • 12. September 2014 – Intent IT Operations Management • Virtual System Administrator – – – – – Updated Active Directory discovery Built on top of new Unified Data Collector Plugs into VSA seamlessly Single enhanced monitoring engine for VSA Replaces Classic Monitor • Traverse – New storage monitor EMM • New integrated release – Integrated UI in VSA for MDM & BYOD – Localization of VSA UI & client UIs – iOS 8 support (all 4 apps) www.kaseya.com 12
  • 13. January 2015 – Vision Command and Control • Extend Remote Control – Integrated Task Manager capability – Integrate Event Viewer OR Registry Editor – Enable Remote control from an iPad • Software Deployment and Update – Support for Mac Application Infrastructure • Info Center - Custom dashboards supported IT Operations • VSA - Audit module improvements www.kaseya.com 13
  • 14. January 2015 – Vision Security & Backup • Security – Deliver top-down use cases for Security products • New Antivirus module • New Anti Malware module – Add antivirus for Mac OS EMM • Update features to support latest OS MDM APIs Next Generation SaaS Monitoring solution • Beta release – including – Discovery – Monitoring – Automation & ticketing integration www.kaseya.com 14
  • 15. Roadmap for 365 Command May 2014 – Plan • SharePoint 365 – Administrative support – Grant, Edit, Remove Permissions on Sites, Lists, Libraries, Documents September 2014 – Intent • Google Apps management added • Deliver top-down use cases for employee life cycle operations across SaaS apps January 2015 – Vision • Initial release of next SAAS Application – Possibly Salesforce.com www.kaseya.com 15
  • 16. Q&A Don LeClair & the Product Management team