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A STUDY OF PERFORMANCE
APPRAISAL SYSTEM
IN TATA MOTOR
PRESENTED BY-:
KARTIK KHATTAR
TATA MOTORS
INTRODUCTION
 Tata Motors Limited formerly is an Indian multinational
automotive manufacturing company
 Headquartered in Mumbai, India and a subsidiary of the Tata Group. Its
products include passenger cars, trucks, vans and coaches. It is the world’s
eighteenth-largest motor vehicle manufacturing company, fourth-largest truck
manufacturer and second-largest bus manufacturer by volume
OPERATIONS
 Tata Motors is among the top three in passenger vehicles in India with
products in the compact, midsize car and utility vehicle segments.
 The company’s manufacturing base in India is spread across:
 Jamshedpur (Jharkhand)
 Pune (Maharashtra)
 Lucknow (Uttar Pradesh)
 Pantnagar (Uttarakhand)
 Dharwad (Karnataka).
BIG ACHIEVEMENTS
 The second-generation Tata Indica; one of the best
selling cars in the history of the Indian automobile
industry
 Tata Nano, the world's cheapest car
 Tata Motors entered the passenger vehicle market in
1991 by launching the Tata Sierra, a multi utility
vehicle.
THE PROCESS OF PERFORMANCE
APPRAISAL:
1. Establishing performance standards
2. Communicating the Standards
3. Measuring Performance
4. Comparing the actual with the standards
5. Discussing the appraisal
6. Taking Corrective Action
BENEFITS OF PERFORMANCE APPRAISALS
 Measures an employee’s performance.
 Helps in clarifying, defining, redefining priorities and objectives.
 Motivates the employee through achievement and feedback.
 Facilitates assessment and agreement of training needs.
 Helps in identification of personal strengths and weaknesses.
 Plays an important role in Personal career and succession planning.
 Clarifies team roles and facilitates team building.
VISION
“To be the world class corporate constantly furthering the interest of all stakeholder”.
HR VISION
Lead and Facilitate continuous change towards organizational
excellence ; create a learning and vibrant organization with
high sense of pride amongst its members
28%
72%
Awareness of technique of Performance
Appraisal
No
Yes
maximum
employees are
aware of their
performance
appraisal technique
(i.e 72%) and the
employees not
aware of it is
minimum (i.e 28%)
OPINIONS
24%
44%
30%
2%
Employees’ opinion as to the present
appraisal system
Fully satisfied
satisfied
cant say
Dissatisfied
maximum employees
are satisfied with the
present appraisal
system( i.e 44%) and
minimum (i.e 2%)
are dis-satisfied.
FUNCTIONS OF HUMAN RESOURCE MANAGEMENT
1. Recruitment
2. Selection
3. Induction
4. Performance Appraisal
5. Training & Development
APPRAISAL & REWARDAPPRAISAL
 New Appraisal System based on KRAs & Targets·
 Review of Targets at regular Intervals·
 People Development an important KRA
REWARD
 Promotions based on Performance·
 Productivity & Profit-linked Incentive Schemes·
 Training including Long-term Term
CAREER DESIGN
 Performance & Potential based Appraisals
 Fast Track Option for High-performers
 Promotions after Managers Vacancy based
 Interviews for promotions above Managers
 Selection of Supervisors
BENEFITS OF PERFORMANCE APPRAISALS
• Measures an employee’s performance.
• Helps in clarifying, defining, redefining priorities and objectives.
• Motivates the employee through achievement and feedback.
• Facilitates assessment and agreement of training needs.
• Helps in identification of personal strengths and weaknesses.
CONCLUSION
• Performance appraisals in Tata Motors is satisfactory for its effective
management and evaluation of staff. Appraisals here are helping individuals to
develop, improve organizational performance, and feed into business planning.
• Performance appraisals enable management in monitoring of standards,
agreeing expectations and objectives, and delegation of responsibilities and
tasks.
• Staff performance appraisals also establish individual training needs and enable
organizational training needs analysis and planning.
• 90degrees appraisal system or review is being followed in Tata Motors i.e
feedback that comes from members of an employee's immediate work circle
most often, 360-degree feedback will include direct feedback from an employee's
subordinates, peers, and supervisor(s), as well as a self-evaluation.
Thank You

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Study of Tata Motor's Performance Appraisal

  • 1. A STUDY OF PERFORMANCE APPRAISAL SYSTEM IN TATA MOTOR PRESENTED BY-: KARTIK KHATTAR
  • 3. INTRODUCTION  Tata Motors Limited formerly is an Indian multinational automotive manufacturing company  Headquartered in Mumbai, India and a subsidiary of the Tata Group. Its products include passenger cars, trucks, vans and coaches. It is the world’s eighteenth-largest motor vehicle manufacturing company, fourth-largest truck manufacturer and second-largest bus manufacturer by volume
  • 4. OPERATIONS  Tata Motors is among the top three in passenger vehicles in India with products in the compact, midsize car and utility vehicle segments.  The company’s manufacturing base in India is spread across:  Jamshedpur (Jharkhand)  Pune (Maharashtra)  Lucknow (Uttar Pradesh)  Pantnagar (Uttarakhand)  Dharwad (Karnataka).
  • 5. BIG ACHIEVEMENTS  The second-generation Tata Indica; one of the best selling cars in the history of the Indian automobile industry  Tata Nano, the world's cheapest car  Tata Motors entered the passenger vehicle market in 1991 by launching the Tata Sierra, a multi utility vehicle.
  • 6. THE PROCESS OF PERFORMANCE APPRAISAL: 1. Establishing performance standards 2. Communicating the Standards 3. Measuring Performance 4. Comparing the actual with the standards 5. Discussing the appraisal 6. Taking Corrective Action
  • 7. BENEFITS OF PERFORMANCE APPRAISALS  Measures an employee’s performance.  Helps in clarifying, defining, redefining priorities and objectives.  Motivates the employee through achievement and feedback.  Facilitates assessment and agreement of training needs.  Helps in identification of personal strengths and weaknesses.  Plays an important role in Personal career and succession planning.  Clarifies team roles and facilitates team building.
  • 8. VISION “To be the world class corporate constantly furthering the interest of all stakeholder”. HR VISION Lead and Facilitate continuous change towards organizational excellence ; create a learning and vibrant organization with high sense of pride amongst its members
  • 9. 28% 72% Awareness of technique of Performance Appraisal No Yes maximum employees are aware of their performance appraisal technique (i.e 72%) and the employees not aware of it is minimum (i.e 28%)
  • 10. OPINIONS 24% 44% 30% 2% Employees’ opinion as to the present appraisal system Fully satisfied satisfied cant say Dissatisfied maximum employees are satisfied with the present appraisal system( i.e 44%) and minimum (i.e 2%) are dis-satisfied.
  • 11. FUNCTIONS OF HUMAN RESOURCE MANAGEMENT 1. Recruitment 2. Selection 3. Induction 4. Performance Appraisal 5. Training & Development
  • 12. APPRAISAL & REWARDAPPRAISAL  New Appraisal System based on KRAs & Targets·  Review of Targets at regular Intervals·  People Development an important KRA REWARD  Promotions based on Performance·  Productivity & Profit-linked Incentive Schemes·  Training including Long-term Term
  • 13. CAREER DESIGN  Performance & Potential based Appraisals  Fast Track Option for High-performers  Promotions after Managers Vacancy based  Interviews for promotions above Managers  Selection of Supervisors
  • 14. BENEFITS OF PERFORMANCE APPRAISALS • Measures an employee’s performance. • Helps in clarifying, defining, redefining priorities and objectives. • Motivates the employee through achievement and feedback. • Facilitates assessment and agreement of training needs. • Helps in identification of personal strengths and weaknesses.
  • 15. CONCLUSION • Performance appraisals in Tata Motors is satisfactory for its effective management and evaluation of staff. Appraisals here are helping individuals to develop, improve organizational performance, and feed into business planning. • Performance appraisals enable management in monitoring of standards, agreeing expectations and objectives, and delegation of responsibilities and tasks. • Staff performance appraisals also establish individual training needs and enable organizational training needs analysis and planning. • 90degrees appraisal system or review is being followed in Tata Motors i.e feedback that comes from members of an employee's immediate work circle most often, 360-degree feedback will include direct feedback from an employee's subordinates, peers, and supervisor(s), as well as a self-evaluation.