1. KAREN L. BALASCHAK
4 Drayton Hall Rd. 440-258-7356
Simpsonville, SC 29681 email@example.com
Human Resources Manager with over 15 years of extensive experience in employee recruitment
and retention, conflict resolution, HR records management, HR policies and procedure
Demonstrated success in negotiating win-win compromises, developing personnelmanuals,
corporate policies, job descriptions and management reports.
Howard, Wershbale & Co., Cleveland, OH 8/2000 – 6/2014
Certified Public Accounting & Consulting Firm 2007 – 2014 (part-time)
Human Resources Manager
Was responsible for all recruitment efforts for the firm.
Assisted in opening our new Columbus office, guiding the start up, recruitment and HR
management for the office.
Was in charge of the Firm’s annual Internship program.
Conducted new-employee orientations, set up and monitor the Firm’s mentor programs.
Developed, recommended, and implemented personnelpolicies and procedures.
Worked directly with and advising Principals (i.e. CEO and Management Committee) on
Maintained & updated Firm’s Personnel and Policies & Procedures Manuals.
Fostered a teamwork/open-door environment conducive to positive dialogue across the firm.
Employee relations including employee counseling,outplacement assistance,and exit
Supervised the Firm’s administrative staff.
Assisted with administering the Firm’s benefits and wellness plans.
Organized and oversaw the annual Employee Performance Evaluation program.
Recommended new approaches,policies, and procedures to foster continual improvements within
Maintained compliance with Federal and State employment laws.
Assisted HR Director with setting the Firm’s compensation policy for all new hires.
Was responsible for completing applications/requirement for various awards programs for the
firm; which has led the Firm to be a NorthCoast 99 winner 11 consecutive years along with other
Best Places to work recognitions.
Charter One Bank, Cleveland, OH 1996-2000
Project Administrator 1999-2000
Tracked performance of the Retail Banking Division’s Call Center.
Developed detailed monthly performance reports on over 100 Call Center agents that was used to
determine promotion, coaching and termination of agents.
2. KAREN L. BALASCHAK PAGE 2
Charter One Bank (Continued)
Senior HR Assistant 1996-1999
Coordinated Internal Recruiting for the bank through the Career Management Program.
Management the temporary staff agency relationship for the bank.
Prepared and analyzed monthly reports on temporary expenses incurred throughout the
organization; which led the Bank to enter a Temporary Agency partnership to help lower
Produced weekly reports to track both open and filled positions within the Cleveland Division.
Computed ESOP distributions for former employees.
Resources for general HR needs.
Sherwin William Company, Cleveland, OH 1995-1996
Color Brands Division Support Specialist
The Credit Bureau of Toledo; Toledo, OH 1993-1994
Designed and implemented a Telephone Etiquette Training Program, resulting in higher customer
service satisfaction from our customers.
Created a Job Aid for Managers to use when placing Employment Advertisements.
Evaluated Performance Appraisal System and recommended changes to improve the system.
Credit Reporting Department:
Worked part time in the Credit Reporting Department to help with college expenses.
University of Toledo; Toledo OH 1994
BBA- Human Resource Management
Society of Human Resource Management
Cleveland Society of Human Resource Management