1. Karen A. Edwards
karenedwards19@aol.com
PROFILE Highly motivated and personable professional with several years of experience in multiple
areas of administrative/clerical operations. Demonstrates excellence in organization,
customer service, project management, and a strong work ethic. Detail-oriented with the
ability to balance competing priorities and tight deadlines. Experience in rapidly learning and
mastering a variety of computer programs. Adept at maintaining professionalism at all times
and using discretion when handing confidential information.
SKILLS
 Comprehensive understanding of Microsoft Office Suite, Outlook, Word, Excel, PowerPoint, and Lotus
Notes, SalesForce.
 Proficient in typing: 45-50 words per minute
 Broad range of administrative skills including report and presentation preparation, invoice
management, multi-line telephone management, and experience with Dictaphone and 10 Key Adding
Machine
 Effective communicator in both oral and written form
PROFESSIONAL EXPERIENCE
SNI Companies Buffalo Grove, IL
Temporary Position as Sales Assistant February 2016 - April 2016
 Assisted in organizing department by preparing files for shipment to storage.
 Filing of current payment requests, invoices and contracts.
 Processed Field Request emails by printing payment requests, sending supplies and samples for
outside sales associates.
 Prepared mailings to be sent out to customers.
Ajilon/Accounting Principals Deerfield, IL
Temporary Position as Payroll Specialist August 2015 - October 2015
 Entered and processed client payrolls received via fax, email and by phone.
 Payrolls entered via Evolution and Pro-I-Pay payroll systems. Desk.com/Salesforce used to monitor
cases.
 Assisted in entering payroll history for incoming new clients.
SurePayroll a Paychex Company Glenview, IL
Tax Specialist | Pay & File Team August 2012-January 2015
 Operated as a payroll taxation expert for a set of states by resolving complex payroll tax compliance
issues and filing quarterly and yearly tax returns within those states
 Reconciled tax-related transactions between the payroll system and MasterTax, the company tax
software
575 Berry Avenue, Unit 2A
Grayslake, Illinois 60030
Mobile: (847) 774-1366
linkedin.com/e/fpf/karen-edwards

2.  Processed payments of federal, state and local taxes for client tax returns
SurePayroll a Paychex Company Glenview, IL
Administrative Assistant December 2011-August 2012
 Communicated with various state and local tax agencies and set up SalesForce Cases based on the
inquiries; for example, received state unemployment rates, set up cases, and updated rates in MasterTax
 Directed cases to appropriate departments based on the nature of each inquiry and completed various
administrative tasks including scanning documents and updating client information in company
databases
Podolsky Northstar Realty Partners Riverwoods, IL
Administrative Assistant May 2006-December 2009
 Performed Administrative Assistant duties for four Office/Industrial brokers including scheduling
appointments, answering phones, managing email, typing reports and correspondence, and creating
tour books and spreadsheets
 Conducted property searches for brokers using CoStar’s office and industrial listing application
 Processed invoice requisitions and invoice payments
Lake Cook Appraisals Grayslake, IL
Associate Appraiser June 2002-October 2005
 Appraised residential properties on a commission basis including appointment scheduling and billing
 Assisted in the office with answering phones and providing customer service as necessary
Self Employed Grayslake, IL
Residential Appraiser February 1997-June 2002
 Appraised residential properties for mortgage lenders
 Scheduled appraisal appointments, produced written appraisals, and billed clients
EDUCATION
 Various courses through the Institute of Financial Education – Accounting I & II, Real Estate Law, Real
Estate Appraisal, Real Estate Principle I & II
 Graduate of Madonna High School, Chicago, Illinois
References Available upon request