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DIGITAL
MARKETING
A PARADIGM SHIFT
KAMNA HAZRATI
Workshop
Overview
POINTS FOR DISCUSSION
05 Artificial Intelligence
01 Growing Digital Landscape
02 Mobile First
03 Native Advertising & Video Storytelling
Personalised Marketing
04
KAMNA HAZRATI
06 Rise of Social Messaging
07 Influencer Marketing
08 User Generated Content driving engagement
09 Upcoming Trends
Two people might
often view
paradigms very
differently,
often seeing
"different things"
when looking at
the same sorts of
objects.
KAMNA HAZRATI
Growing
Digital
Landscape
01
KAMNA HAZRATI
KAMNA HAZRATI
Mobile
First
Mobile-specific content and apps
including Instagram, WhatsApp and
Snapchat untether users from their
desktop
KAMNA HAZRATI
02
51%
MOBILE AD REVENUES
ACCOUNT FOR MORE THAN HALF
OF ALL DIGITAL AD REVENUES
~ TECHCRUNCH
KAMNA HAZRATI
Desktops will not fade quietly. Their
relevance remains high with increased Web
usage in streaming video and for making large
web-based transactions.
Consumers find desktops more user-friendly
here for research-heavy purchases.
However, research for these larger items may
also occur on mobile before shifting to the
desktop as a more trusted device for
purchases.
KAMNA HAZRATI
8 in 10 of consumers
would stop engaging
with content that
doesn’t display well
on their device
– Adobe
For showing best web
search results, Google
prioritises Mobile first
interfaces & designs.
Native
Advertising,
Content
Marketing, and
Video Storytelling
KAMNA HAZRATI
03
Mobile
First
KAMNA HAZRATI
‘Advertise to me,
but entertain
and inform me at
the same time.’
Digital Ads Spent
Online advertisers outspent TV
advertisers by $40 billion in 2019
Why?
Digital succeeds in measurable ways with
its robust target and analytics profiles.
At the end of the day, digital advertising
boasts greater transparency than any
other ad media type.
KAMNA HAZRATI
YouTube is still the second biggest
search engine in the world.
But video content also means
everything from animated header
images for your landing page to
gifs, looping graphics and animated
elements.
Just including some movement on
your page can really bring it to life.
Video Content
Is Driving
Visual SEO
KAMNA HAZRATI
Personalised Marketing
LET'S MAKE IT WORK
04
Netflix and Spotify recommend
what we should watch and listen
to based on our preferences.
E-commerce sites do the same,
and help us make shopping
online quick and efficient with
retargeted ads.
By learning about us as we use
their services, today’s
businesses can deliver relevant
and engaging digital experiences.
Making it
Personal
KAMNA HAZRATI
KAMNA HAZRATI
Infographic Source: ionx.com
Artificial
Intelligence
Is Enabling
Smart Automation
KAMNA HAZRATI
05
Data Driven
Marketing
POPULAR DAILY USE CASE
Smart Home & Devices like lights, locks etc.
Online Cab booking services like Uber, Ola
Social media apps like Facebook
Search recommendations
Fraud Protection
People are pretty negative about AI and automation lately, but it
presents data-driven marketing opportunities that have never been seen
before.
There are two ways AI is most useful right now within 2020 digital
marketing trends. These are: analysis and action.
By using in-depth analysis of customer behavior, search patterns,
interactions and more, you can gain a deeper understanding of what
your customers want.
KAMNA HAZRATI
Social Messaging Apps
Providing Optimized
Customer Service
Facebook
Messenger
1.3 billion users per month
Whatsapp
Same amount of users per
day
55 billion messages are
sent per day via
WhatsApp
Social messaging apps include apps like WhatsApp, Facebook Messenger and
WeChat – all of which have more combined users than YouTube or Facebook.
Twitter
500 million tweets sent
per day
KAMNA HAZRATI
06
Micro-Influencers
Changing The Face Of
Influencer Marketing
KAMNA HAZRATI
07
MARKETERS SAY THAT
THEY’VE FOUND
INFLUENCER MARKETING
EFFECTIVE.
50% 90%
SOCIAL MEDIA USERS
SAY THAT THEY FOLLOW
SOME KIND OF
INFLUENCER OR
CELEBRITY.
- BRIZFEEL
KAMNA HAZRATI
Digital marketers are starting to
see the advantages of a layered
approach.
Targeting influencers at all levels
can help you to reach a much
broader range of customers than
only going for the top influencer.
With this, we’re seeing the rise of
micro-influencers – those with
between 10,000 and 50,000
followers.
The Shift in
Influencer Marketing
KAMNA HAZRATI
User Generated
Content
Driving Brand
Engagement
UGC is any content that users upload, such as selfies,
videos and vlogs, and written content (e.g. reviews, blog
articles, testimonials).
Used properly, it’s a hugely powerful inbound marketing
tool that can drive a 73% increase in email clickthrough
rates and a 50% rise in engagement across social media
campaigns.
KAMNA HAZRATI
08
Trends to Watch
VISUAL SEARCH VOICE SEARCH
Google Image Search introduced back in
2011 has found its new way in digital
marketing now.
If you’re not familiar with the concept, it
allows users to upload an image and search
for similar ones online. Pinterest lens and
Google lens have picked up in recent times
With the popularity of Alexa and Google
Assistant, marketers are becoming aware of the
need to brush up on their knowledge of voice-
based SEO.
Voice search is more competitive than text-
based search, as the assistant usually only gives
the customer a single result.
Augmented reality doesn’t require any
special equipment or software.
Some great examples of AR in marketing
include Home Depot’s app that allows
customers to see how a paint color looks
on their wall and Lenskart that allows
customers to see how an eyeframe looks at
their face.
AUGMENTED REALITY
KAMNA HAZRATI
Let's Talk!
TWITTER
@kamnahazrati
LINKEDIN
@kamnahazrati
KAMNA HAZRATI

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Digital Marketing - A Paradigm Shift

  • 2. Workshop Overview POINTS FOR DISCUSSION 05 Artificial Intelligence 01 Growing Digital Landscape 02 Mobile First 03 Native Advertising & Video Storytelling Personalised Marketing 04 KAMNA HAZRATI 06 Rise of Social Messaging 07 Influencer Marketing 08 User Generated Content driving engagement 09 Upcoming Trends
  • 3. Two people might often view paradigms very differently, often seeing "different things" when looking at the same sorts of objects. KAMNA HAZRATI
  • 6. Mobile First Mobile-specific content and apps including Instagram, WhatsApp and Snapchat untether users from their desktop KAMNA HAZRATI 02
  • 7. 51% MOBILE AD REVENUES ACCOUNT FOR MORE THAN HALF OF ALL DIGITAL AD REVENUES ~ TECHCRUNCH KAMNA HAZRATI
  • 8. Desktops will not fade quietly. Their relevance remains high with increased Web usage in streaming video and for making large web-based transactions. Consumers find desktops more user-friendly here for research-heavy purchases. However, research for these larger items may also occur on mobile before shifting to the desktop as a more trusted device for purchases. KAMNA HAZRATI 8 in 10 of consumers would stop engaging with content that doesn’t display well on their device – Adobe For showing best web search results, Google prioritises Mobile first interfaces & designs.
  • 10. Mobile First KAMNA HAZRATI ‘Advertise to me, but entertain and inform me at the same time.’
  • 11. Digital Ads Spent Online advertisers outspent TV advertisers by $40 billion in 2019 Why? Digital succeeds in measurable ways with its robust target and analytics profiles. At the end of the day, digital advertising boasts greater transparency than any other ad media type. KAMNA HAZRATI
  • 12. YouTube is still the second biggest search engine in the world. But video content also means everything from animated header images for your landing page to gifs, looping graphics and animated elements. Just including some movement on your page can really bring it to life. Video Content Is Driving Visual SEO KAMNA HAZRATI
  • 14. Netflix and Spotify recommend what we should watch and listen to based on our preferences. E-commerce sites do the same, and help us make shopping online quick and efficient with retargeted ads. By learning about us as we use their services, today’s businesses can deliver relevant and engaging digital experiences. Making it Personal KAMNA HAZRATI
  • 17. Data Driven Marketing POPULAR DAILY USE CASE Smart Home & Devices like lights, locks etc. Online Cab booking services like Uber, Ola Social media apps like Facebook Search recommendations Fraud Protection People are pretty negative about AI and automation lately, but it presents data-driven marketing opportunities that have never been seen before. There are two ways AI is most useful right now within 2020 digital marketing trends. These are: analysis and action. By using in-depth analysis of customer behavior, search patterns, interactions and more, you can gain a deeper understanding of what your customers want. KAMNA HAZRATI
  • 18. Social Messaging Apps Providing Optimized Customer Service Facebook Messenger 1.3 billion users per month Whatsapp Same amount of users per day 55 billion messages are sent per day via WhatsApp Social messaging apps include apps like WhatsApp, Facebook Messenger and WeChat – all of which have more combined users than YouTube or Facebook. Twitter 500 million tweets sent per day KAMNA HAZRATI 06
  • 19. Micro-Influencers Changing The Face Of Influencer Marketing KAMNA HAZRATI 07
  • 20. MARKETERS SAY THAT THEY’VE FOUND INFLUENCER MARKETING EFFECTIVE. 50% 90% SOCIAL MEDIA USERS SAY THAT THEY FOLLOW SOME KIND OF INFLUENCER OR CELEBRITY. - BRIZFEEL KAMNA HAZRATI
  • 21. Digital marketers are starting to see the advantages of a layered approach. Targeting influencers at all levels can help you to reach a much broader range of customers than only going for the top influencer. With this, we’re seeing the rise of micro-influencers – those with between 10,000 and 50,000 followers. The Shift in Influencer Marketing KAMNA HAZRATI
  • 22. User Generated Content Driving Brand Engagement UGC is any content that users upload, such as selfies, videos and vlogs, and written content (e.g. reviews, blog articles, testimonials). Used properly, it’s a hugely powerful inbound marketing tool that can drive a 73% increase in email clickthrough rates and a 50% rise in engagement across social media campaigns. KAMNA HAZRATI 08
  • 23. Trends to Watch VISUAL SEARCH VOICE SEARCH Google Image Search introduced back in 2011 has found its new way in digital marketing now. If you’re not familiar with the concept, it allows users to upload an image and search for similar ones online. Pinterest lens and Google lens have picked up in recent times With the popularity of Alexa and Google Assistant, marketers are becoming aware of the need to brush up on their knowledge of voice- based SEO. Voice search is more competitive than text- based search, as the assistant usually only gives the customer a single result. Augmented reality doesn’t require any special equipment or software. Some great examples of AR in marketing include Home Depot’s app that allows customers to see how a paint color looks on their wall and Lenskart that allows customers to see how an eyeframe looks at their face. AUGMENTED REALITY KAMNA HAZRATI