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INTRODUCTION
TO
SOFT SKILLS
PROFESSIONAL DEVELOPMENT IN ENGINEERING
(Through Passion, Confidence, Leadership and Teamwork)
DR K.C. VORA
Deputy Director & Head, ARAI Academy
SKILLS REQUIRED
Objectives

• To encourage All-Round Personality Development
• To make one aware about the importance, role and
contents of PROFESSIONAL DEVELOPMENT through
instruction, knowledge acquisition and role-plays.
• To inculcate professional and personal branding
• To create awareness on ethics & etiquettes
• To instill moral & social values and loyalty
• To appreciate rights of others and respect teamwork
• To instill passion in ones bearing
• To develop & nurture all round skills leading to confidence
• To win a win-win situation leading to success as a leader.
Fear of Failure

Example of Oberoi Sheraton
Have Confidence in Your Abilities…

Clip on Confidence
Confidence
Confidence is…
the lifetime ability to transform Fear into Focused and
Relaxed --

Thinking, Communication and Action
Success Demands All Round Skills
Personality
Development
Personality Development
•
•
•
•
•
•
•
•

Self Assessment
Self Awareness & Esteem
Confidence Building
Perception and Attitudes
Values and Belief System
Personal Goal Setting & Career Plan
Time management
Intelligence Building, Emotional Quotient,
Intelligence Quotient & Memory Improvement
The formidable enemies that BIND us -

Lust, Pride, Greed, Anger, Illusion
What makes me a slave ?
How can I become a free bird?
Passion

Goodness

Ignorance

Running with agitated mind

Panic
Confusion
fear

Calm
analysis
before
action
Mode of Goodness
Honest
selfless

Clean

Reading of books of
philosophy, poetry,
science
Humble
No meat eating

thoughtful

helpful

No gambling
No intoxication

pious
No liquor
Take religion as a
serious duty

No extramarital relations
A Meaningful Prayer
“ O Lord, give me
the courage
to change the things which
can and ought
to be changed,
the serenity
to accept the things
which cannot be changed,
and
the wisdom
to know the difference ”
Fill in the blanks
If I took responsibility for every
feeling I experience and
for every word I utter,
_________________________
Fill in the blanks : ANSWER
What was your answer ?
I’d have to be more alert and aware.
I’d probably be taken more seriously.
I’d be more accountable.
I’d have to put all my values into practice.
I’d make fewer snap judgements that end up being wrong.
I’d have to be more emotionally honest.
I’d have to pay more attention.
I wouldn’t do or say hurtful or short sighted things.
Goal Setting
Personal

Short Term

GOALS

Medium Term

Professional
Long Term
Targeting Areas of Improvement
Communication Skills
• Which is the best Computer in the World?
• Which is the best Camera in the World?
• What has no limits?
• Who is your favourite?
Memory Skills
IS THE JAR FULL?
As Stephen Covey mentions in
his book ‘First Things First’
Time Management
What you gain….

Important

Not Important

Urgent

Not Urgent

– Stress
– Burnout
– Crises management
– Firefighting
– Focus on the immediate

– Vision
– Perspective
– Balance
– Discipline
– Control

– Short term focus
– Crises management
– Low value on goals
– Feeling of victimization /
lack of control
– Shallow relationships

– Total irresponsibility
– High dependency on
others for basics
– Short career path in the
organization
Covey identified 4 waves in time management
• 1 Notes and Checklists
– Recognition of the demands on energy & time
• 2 Calendars and appointment books
– Scheduling with some focus on the future
• 3 Prioritization
– Comparison of the relative worth of activities
• 4 Self management
– Realization that time cannot be managed - it is
ourselves that we have to manage!
Differentiating between
– Urgent tasks
• assume importance as they demand immediate
attention
– Important tasks
• May become urgent if left undone
• Usually have a long term effect
– To judge importance v urgency, gauge tasks
in terms of
• Impact of doing them
• Effect of not doing them
Communication Skills

Verbal Communication
Written Communication
Body Language
Successful v/s Effective Managers
Communication Objectives
• Verbal Communication
– Principles of Communications
– Planning
– Public Speaking
– Presentation Skills
– Use of Presentation Graphics & Aids
– Listening and Observation Skills
• Written Communication
– Technical Reports & SAE papers
– Project Proposals
– Brochures & Newsletters
– Technical Articles & Manuals
– Official/ Business Correspondence
•
•
•
•

Letters & Emails
Progress Report
Minutes of Meeting & Event Reporting
Guidelines for Technical Writing & Publishing
Assimilation Techniques
Read  Write
See  Write
• Body Language
NO Messing Around
Emotions
Emotions
Written tests / Interview / Group Discussion

Crack the Code…
Etiquette
Professional Ethics & Etiquettes
•
•
•
•

Business Ethics
Corporate Ethics
Engineering Ethics
Social & Office Etiquettes
– Dressing Etiquettes
– Eating Etiquettes
– Socializing

• Email Etiquettes
• Telephone Etiquettes
• Values
Transparency and Confidentiality
Looks/ Dressing Sense
for Different Occasions
Eating Habits
Smoking
Socializing
Sleeping Habits
Talking and Listening
Family Values
Religion Values
Country Values
Team Building & Motivation
Creativity
Automotive Passion
ACTIONABLE

OBSERVATIONAL

TRADITIONAL
Vehicle Development Cycle
Concept of New Vehicle

•QFD
•Benchmarking

New Vehicle sub system
and components &
vehicle

• Target Vehicle and data

•Concept Design & SDS

• Market Survey

•Design Review & DFMEA

• Suspension
Components

• New concept

•CAE

• Upcoming Legislations

•First prototype
Development

• Chassis/
Body/Axle

• Safety, Durability and Ride

Validation of sub system
components and vehicle
in Laboratory
•Component Testing

• Engine and
validation of
Vehicle
• NVH Testing
• SLDA

Final Prototype

Optimization of Subsystems and
components

•Running on Proving
Ground
•Durability of Full Vehicle
Four Poster/ Multi-axis
57
Modifications of Prototype
Other Skills
• Customer Satisfaction & Quality Function
Deployment (QFD)
• Benchmarking (BM)
• Total Quality Management (TQM)
• Design for Failure Mode Effects Analysis
(DFMEA)
• How an Industry Works ?
• Performance Management Skills (PMS)
…not what we did in school
PLANNING

ANALYSIS

INTEGRATION

1). Identify what is to be
benchmarked.
2). Identify comparative
companies.
3). Determine data collection
method
4). Determine current
performance gap.
5). Project future
performance gap.
6). Communicate benchmark findings and gain
acceptance.
7). Establish functional
goals.

PROCESS
OF
BENCHMARKING

8). Develop action
plans.
9). Implement specific
action and monitor
progress.
10). Recalibrate benchmarks.

ACTION
What all is to be Benchmarked…
Benchmarking: Vehicle Evaluation
•
•
•
•
•
•
•
•
•
•
•
•
•
•
•

Brake testing (including ABS)
Fuel consumption test
Steering Effort test
Turning circle Diameter test
Pass-by Noise test
Interior Noise test
Gradeability test
Power to Weight Ratio Trials
Speedometer Calibration
Coastdown
Cooling performance
Acceleration test
Range test
Maximum speed
Cabin Temperature
FMEA
Stress Management & Meditation

Methods and Techniques to Improve Physical well being by
Busting Stress.
Book Review
Leadership

…learn to lead and Motivate.

Clip on Mindset
Leadership
What is it?
Why is it important?
How to provide it?
50 METRES
A Leader is…
•
•
•
•
•
•
•
•
•

Guide
Director
Good Listener
Visible
Flexible
Visionary
Action Oriented
Positive
Complimentary

•
•
•
•
•
•
•

Good Planner
Informative
Consistent
Truthful
Prompt
Able to Admit Mistakes
Willing to be
Responsible
Leadership….some thoughts!
• What is leadership according to you?
• Why Leadership and not Managers ?
• Can Leadership be taught?
• What makes a good or a bad leader?
• What are the qualities of a good leader?
Difference between Leaders &
Managers
Manager

Leader

Considers the danger

Senses opportunity

Concentrates on short-term results

Focuses on long-term results

Follows visions

Creates visions

Performs duties

Pursues dreams

Controls

Inspires

Asks “what” and “how”

Asks “why” and “what”

Prefers to control

Knows how to delegate

Works within the context of the
organization and the business

Takes social and environmental contexts
into consideration
Business Success
• Leadership Skills
– Interpersonal Skills
– Negotiation Skills
– Delegating Skills
– Handling Of Difficult People

• Executive Summary & Business Plan
• Balanced Score Card
• Business Analysis & Strategy
Balanced Scorecard Perspective

Customer
perspective

Learning and
growth perspective

Internal business
perspective

Financial
perspective
Cause-and-effect relationships
throughout the organization
Lower Costs
Improved
training

Higher
quality

Increased
Profits
Fewer
complaints

Increased
sales
Further cause-and-effect relationships

Employee
retention

Reduced costs

Fair reward
system

Increased
profits
Employee
productivity

Increased
sales
And Finally ……….
It is your discretion to decide whether to
Lead a task, share a task or follow a TASK
…………….
lead,
share
or follow
Success

Clip on Guru

Clip on Success
Introduction to Professional Development 231112

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