Presented by Nick Shonsky, Hosted by Mark Graban and KaiNexus In this webinar you will learn: How to encourage everybody to participate in continuous improvement and how leaders need to support them in this Why it's critically important to use "incidents" to capture improvement opportunities that might otherwise be lost What the "pyramid of success" is and how an organization can build commitment and trust How to align and improve an organization's culture About the Presenter: Nick Shonsky is the Director of Continuous Improvement at The Standard Group. Nick started his journey in the printing industry a week before he graduated from high school in 1991 when he was hired at Acorn Press, Inc. He started out making plates - back when plate making was a skill. He learned as much as he could in pre-press while making plates. When digital printing came around he began as a backup operator and eventually the lead operator. In 2001 he was asked to move into customer service / project management. Acorn Press was eventually sold to Standard Offset and they became the Standard Group. Nick continued his role as project manager with a pharmaceutical specialty. He also helped with building the storefront support on the customer service side. In 2015 the company made a decision to adopt a Lean culture and he was asked to become the lead in that endeavor. In 2016 he took on the role of Continuous Improvement Specialist full time.

1. Capturing and Managing
Improvement Opportunities
Host: Mark Graban
Senior Advisor, KaiNexus
Mark@KaiNexus.com
Presenter: Nick Shonsky
The Standard Group
nshonsky@standardgroup.com

2. Webinar Logistics
• Presentation (45 minutes)
• Q&A (10 minutes)
– Use the GoToWebinar
Meeting Panel to
submit a question at
any time
• Recording link & slides will be sent via email
– Also – see the “Handouts” feature and Chat box

3. Our Presenter
About Nick Shonsky
• Director of Continuous Improvement
at The Standard Group
• Career in printing includes:
– Plate Making
– Lead Digital Press operator
– Customer Service
– Project Management

4. Capturing and Managing
Improvement Opportunities

5. About The Standard Group
The Standard Group took shape in 1895 under the name of Standard Paper Box
Manufacturing Co. Back then, our primary business involved the manufacturing of boxes. By the mid-
1920s, we migrated into the addition of letterpress work to print the wraps for the boxes we assembled
and sold.
Our modern history started in 1983 when Charlotte Cooper purchased the company
from Robert Peters and Judge Daniel Huyett, whose father and uncle founded the company. To evolve
our ideas, skills, processes and the nature of our driven value in a fast-paced world, we have continually
expanded decade after decade. In 1996, we added mailing and fulfillment capabilities with our purchase
of Calloway Network in Lancaster, PA. We acquired a company staffed by experts in the intricacies of
mailing—who had been doing this work on a daily basis for many years. Further strategic acquisitions
continued to add to the company’s product offerings with Acorn Press in 2008 and its commercial
printing innovation such as G7 color management, stochastic printing and custom packaging. The addition
of Veitch Printing in the same year brought expertise in web-to-print, print-on-demand, marketing
resource management and database capabilities. With Whitmore Printing came small orders and a focus
on efficiency and automation. The purchase of Donald Blyler Offset enabled us to achieve a new level of
print craftsmanship and print effects. The deal with TSI Associates brought sourcing and procurement
expertise as well as key vendor relationships for apparel, events, trade shows and promotional products.
And with the most recent acquisition of print innovator Epic Litho, we began our shift to UV printing
technology, increasing our ability to print with greater color intensity, better efficiency due to no drying
time needed and greater versatility since no coating is required. The transition to high definition UV
printing technology allowed us to better support luxury brands, commercial real estate, higher education,
auction houses and art galleries, further opening markets in Philadelphia and New York City.

6. Culture Shock!

7. Culture Shock!

8. Need to Align Our Culture!
?

9. The Standard House of Lean

10. The Standard House of Lean
5S

11. The Standard House of Lean
Team Building: Daily Plan 5 Talks

12. The Standard House of Lean
Employee Ideas

13. The Standard House of Lean

14. Pyramid Of Success

15. Pyramid Of Success

16. How Did We Capture and Manage
Improvement Opportunities When We
Began Our CI Journey?

17. Our Aha! Moment

18. Enter KaiNexus

19. Continuous Improvement Dashboard
Employee Desktop View Mobile App

20. Continuous Improvement Dashboard
Opportunity for Improvement Maintenance Request

21. Continuous Improvement Dashboard
CI Leader View of a Project

22. How Has
KaiNexus
Helped
With Our
CI Journey?

23. How Has
KaiNexus
Helped
With Our
CI Journey?

24. How Has
KaiNexus
Helped
With Our
CI Journey?

25. How Has KaiNexus Helped
With Our CI Journey?

26. How Has KaiNexus Helped
With Our CI Journey?

27. How Has KaiNexus Helped
With Our CI Journey?

28. Summary
• Develop A Way To Keep On Top Of Your Projects
• Encourage Your Team
• Follow Up With Your Team
• Communicate With Your Team

29. Announcements
(Then Q&A)

30. Future Webinars
• Taryn Davis, Strategist at tbd strategies
• “Burn Your Ships: Generating Momentum for
Sustained Change”
– August 14, 2019
For KaiNexus Customers
Open to all!

31. Other Resources
www.KaiNexus.com

32. Podcasts
• www.KaiNexus.com/podcasts
• Subscribe via:
– Apple Podcasts
– Google Play
– Stitcher
– Spotify

33. Q&A
• Web:
– www.kainexus.com
– blog.kainexus.com
• Webinars on Demand:
– www.kainexus.com/webinars
• Social Media:
– www.twitter.com/kainexus
– www.linkedin.com/company/kainexus
– www.facebook.com/kainexus Mark Graban
Senior Advisor, KaiNexus
Mark@KaiNexus.com
Presenter: Nick Shonsky
The Standard Group
nshonsky@standardgroup.com