1. MANAGER’S ROLE

2. Content
1
What is a manager?
2
What does a manager do?
3
How to be a successful manager?

3. What is a manager ?
• Basic meaning : a person who’s in
charge of everything.
Ex: a principal, a director, a president...
• In business : manager is a person
who is in charge of a business a shop/
store, a company or an organization

4. What is a manager ?
Ex: In a company
GERERAL MANAGER
GERERAL MANAGER
Manager Manager Manager
Manager
of of of
of
R&D Dep Marketing Advertising
HR Dep Dep Dep

5. What does a manager do ?
 Set objectives
 Organize
 Motivate & communicate
 Measure
 Develop people

6. Set objectives
Determine what the objectives should be
and how to achieve them
 analytical ability.

7. Organize
Analyze activities, divide and classify the
works into manageable jobs , select the
right people for the right jobs
 analytical ability and
understanding of human beings

8. Motivate & communicate
• Encourage the staff to complete their
mission happily and effectively
• Communicate skills: listening, speaking,
reading and writing
 social skills .

9. Measure
Measure the performance of the staff and
the developing process of the organisation
in relation to the set targets
 analytical ability

10. Develop people
People are the
company’s most
important assets,
and it is up to the
managers to
develop those
assets .

11. Qualities of a successful manager
• Leadership: the highest quality of a true
leader is inspiring other to reach the highest
of their ability.
• Vision: the ability to be the visionary for the
people who are working under them.

12. How to be a successful manager ?
• Delegate
• Don't criticise
• Let people make mistakes
• Be friendly and approachable
• Admit your mistakes
• Acknowledge your staff
• Treat everyone equally

13. THANK YOU
FOR
YOUR LISTENING