With Japan being the world’s third largest economy, and Tokyo consisting of 35 million people in the largest metropolitan economy in the world, this market undoubtedly has boundless opportunities for the taking. The question is how to enter this market without local language capabilities or in-depth local market knowledge. Over 30 international carriers operating in Japan will attest to a simple answer: KVH Working with KVH means you can speak your language and use your currency when doing business in Japan. This includes working with a fully bilingual Service Desk and Operations team in Japanese and English, who are managing and monitoring your networks on a 24x7 basis, as well as developing contracts and service notifications that you can actually understand. What’s more, we offer access to every building in Japan via KVH’s own domestic fiber network in Tokyo, Osaka, Yokohama and surrounding areas. When your solution is designed it can be installed in 2 or 6 week intervals and handled by our remote hands service, meaning your solution is up and running, no matter where you or your business is operating. It’s that easy. As for the network itself, it also expands connectivity across Asia and leverages our points of presence (POPs) in Tokyo, Osaka, Singapore, Hong Kong, Seoul, Busan, and Chicago. Put simply, we’re everywhere you need us to be. In addition to offering industry-renowned networks, we act as your one stop shop for all Asia-based operations with smart and remote hands services, colocation, and hosting facilities, ensure rapid on-demand delivery of on-net network services, and provide the Professional Services to deliver an information platform that manages your needs as cost efficiently as possible. It is for all these reasons and more that we can tell customers to Relax, We Have Japan Covered.

1. KVH Carrier Solutions
Relax, We Have Japan Covered
Asia’s Information Delivery Platform

2. KVH: Let’s Simplify the Equation
With Japan being the world’s third largest economy, and Tokyo consisting Online Pricing Portal for Instant
of 35 million people in the largest metropolitan economy in the world, Quotes, Orders, Updates and
this market undoubtedly has boundless opportunities for the taking. The Billing
question is how to enter this market without local language capabilities or
in-depth local market knowledge. Over 30 international carriers operating
in Japan will attest to a simple answer: KVH Carrier Neutral Data Centers
Working with KVH means you can speak your language and use your
currency when doing business in Japan. This includes working with a fully Ethernet of Your Choice
bilingual Service Desk and Operations team in Japanese and English, who
are managing and monitoring your networks on a 24x7 basis, as well
as developing contracts and service notifications that you can actually All Leased Line Needs Covered
understand.
What’s more, we offer access to every building in Japan via KVH’s own LNS/DTFS/ITFS/SIP & DID
domestic fiber network in Tokyo, Osaka, Yokohama and surrounding areas. Voice Services
When your solution is designed it can be installed in 2 or 6 week intervals
and handled by our remote hands service, meaning your solution is up and
running, no matter where you or your business is operating. Outsource Your Japan
Operations Requirements -
It’s that easy. OaaS
As for the network itself, it also expands connectivity across Asia and
leverages our points of presence (POPs) in Tokyo, Osaka, Singapore, Hong
Kong, Seoul, Busan, and Chicago. Put simply, we’re everywhere you need
us to be.
In addition to offering industry-renowned networks, we act as your one
stop shop for all Asia-based operations with smart and remote hands
services, colocation, and hosting facilities, ensure rapid on-demand delivery
of on-net network services, and provide the Professional Services to deliver
an information platform that manages your needs as cost efficiently as
possible.
It is for all these reasons and more that we can tell customers to Relax, We
Have Japan Covered.
1

3. KVH Portal: Instant Price Estimates and Information
Say good bye to time wasted on manual processes and complex Excel sheets. Let us make it easy for you.
The KVH Portal allows customers to instantly obtain the price of a Japan-based service via its online pricing tool. You
can rapidly quote, order, view delivery updates and receive your bill without the need of any manual intervention*. When
you need it, we are there to support every step of the way. Simply hit the ‘Support’ button or call your designated
Sales Representative.
It’s a simple 4-step process:
Quotes are:
Customizable
Quotes can be customized according to your preferred currency and contract length
Comprehensive
Includes the initial and monthly costs to provide a clear overview of expenses
Sharable
Print your quote straight from the KVH Portal or download it to a PDF file
On-demand
Enter your specifications for a pricing quote or even upload your own specifications in Excel format at any time for
our Sales Representatives to review
Flexible
We offer as many solutions as possible, allowing you to then filter according to your needs
* Some functions will be released in phases over the next 12 months
KVH Co., Ltd. www.kvh.co.jp/en sales@kvh.co.jp Copyright KVH Co., Ltd. 2012

4. KVH Carrier Neutral Data Centers: Demand the Best
KVH’s carrier neutral data centers allow you the flexibility to maintain, operate, and rationalize current points of
presence, backed by stringent SLAs and 24x7 remote & smart hands support.
KVH owns and operates its own data centers across Japan and international POPs in Hong Kong, Singapore, Chicago,
Sydney, Seoul, and Busan. Purposely built to serve customers with the highest quality requirements, KVH data centers
comprise of highly secure and robust infrastructure that provide the optimal power efficient environment.
Tokyo Data Center 1 (TDC1)
Central Tokyo
Ecosystem of financial players
Simple cross connect to your customers
Removes unnecessary network and infrastructure
Opened 2003
7,600m² server room capacity
Satisfies Uptime Tier 3 requirements
Complete mechanical and electrical redundancy (2N)
850W per m² of critical load
Tokyo Data Center 2 (TDC2)
Strategically located on a different tectonic plate to TDC1
Geographically located to provide ultimate resiliency to TDC1
Opened 2011
4,000m² server room capacity
Satisfies Uptime Tier 4 requirements (upon customer
requirements)
Latest advanced seismic isolation system – PML = 2.6%
(one of the lowest in Japan) 1.8 kW per m2 of critical load
Annual PUE < 1.5
16,000m² in computing capacity possible
3

5. KVH Solutions: Your Choice of Ethernet
Our Carrier experts help you to choose which Ethernet platform addresses your challenges and implement flexible
solutions to support your decisions. KVH Ethernet services comprise of the following product lines:
Ethernet Private Line
Ethernet Any-to-Any
Ethernet Leased Line
Ethernet High Bandwidth Point-to-Point
Ultra Low Latency Ethernet Private Line: KVH Ether-MAN Plus
Due to our unique network architecture, KVH Ether-MAN Plus is the fastest network in metropolitan Japan, providing
guaranteed bandwidth connectivity with the lowest latency to all the major districts. Delivering highly reliable pseudo
wire technology, this end-to-end connectivity service replicates the exact features of an Ethernet leased line service,
but with the scalability and cost efficiencies of next generation networks.
Wide-Area Ethernet: KVH Ether-MAN EX
KVH Ether-MAN EX is a Japan-wide Multipoint-to-Multipoint connectivity solution and enables you to connect multiple
locations through a simple Ethernet interface.
Point-to-Point Gigabit Leased Line: KVH SmartGiga Leased Line
KVH’s SmartGiga Ethernet Leased Line Services deliver high-speed, multi-gigabit class leased line services with minimal
lead time and competitive pricing. KVH SmartGiga can be easily upgraded and supports a variety of service protocols
via OTN (Optical Transport Network) technology.
Ethernet Leased Line Service
KVH Ethernet Leased Line Services are offered in speeds ranging from 10Mbps to 10Gbps, and are available as Point-
to-Point and Point-to-Multipoint connectivity solutions. These services are deployed using a media converter.
KVH Co., Ltd. www.kvh.co.jp/en sales@kvh.co.jp Copyright KVH Co., Ltd. 2012

6. KVH Solutions: Your Choice of Ethernet
The Facts
Unlike other carriers, KVH’s network is strategically designed to use as few media converters and network devices as
possible to bring you connectivity with minimal hops and optimal network speed and performance.
KVH Network
Propagation Delay = 25km x 5us = 125us
Serialization Delay = 400us x 1 port = 400us
Processing Delay = 100us (assumption)
Other Carrier Network
Propagation Delay = 25km x 5us = 125us
Serialization Delay = 400us x 5 ports = 2000us
Processing Delay = 100us (assumption)
Ethernet Service Menu and Specifications
Ethernet Leased Line (Ethernet)
Service Category Economy (Unprotected) Standard (Protected)
Speed & Interface 10base-T (10Mbps), 100Base-TX, 1000Base- 10Base-T (10Mbps), 100Base-TX, 1000Base-
LX/SX/T, 10GBase-LR LX/SX, 10GBase-LR
Topology Point-to-Point Point-to-Point
Point-to-Multipoint
Service Areas Tokyo, Kanagawa, Chiba, Saitama, Osaka, Kobe Tokyo, Kanagawa, Chiba, Saitama, Osaka, Kobe
Options Jumbo Frame Transparency Service Jumbo Frame Transparency Service
5

7. Ethernet Service Menu and Specifications (Continued)
Private Line Private Line
Circuit Emulation Point to Point Aggregation National
Interface T1: G.703, E1: G.703 10Base-T, 100Base-TX, 10Base-T, 100Base-TX, 10Base-T, 100Base-
1000Base-SX / LX, 1000Base-SX / LX, TX, 1000Base-SX /
1000Base-T 1000Base-T LX
Speed T1: 1.544Mbps, 1M, 2M, 3M, 4M, 5M, 1M, 2M, 3M, 4M, 5M, 1M, 2M, 3M, 4M, 5M,
E: 2.048Mbps 6M, 7M, 8M, 10M, 6M, 7M, 8M, 10M, 6M, 7M, 8M, 10M,
20M, 30M, 40M, 50M, 20M, 30M, 40M, 20M, 30M, 40M,
60M, 70M, 80M, 100M, 50M, 60M, 70M, 80M, 50M, 60M, 70M,
200M, 300M, 400M, 100M, 200M, 300M, 80M, 100M, 200M,
500M, 600M, 700M, 400M, 500M, 600M, 300M, 400M, 500M,
800M, 900M 700M, 800M 600M, 700M, 800M
Class Single / Dual Single / Dual Single / Dual Single
Topology Point-to-Point Point-to-Point Point-to-Multipoint Point-to-Point
Point-to-Multipoint
Maximum Frame 1526 bytes Single: 1530 bytes Tail end: 1536 bytes 1522 bytes
Size Dual: 1536 bytes Head end: 1540 bytes
with 802.1q tag
Service Areas Tokyo, Kanagawa, Tokyo, Kanagawa, Tokyo, Kanagawa, Nation-wide
Chiba, Saitama, Osaka, Chiba, Saitama, Osaka, Chiba, Saitama, Osaka,
Kobe (via KVH-owned Kobe Kobe
network)
Options • Network Terminating • Network Terminating • Network Terminating N/A
Unit PSU Redundancy Unit PSU Redundancy Unit PSU Redundancy
• Link Pass Through • End-to-End Latency
• End-to-End Latency SLA and Latency
SLA and Latency Monitoring Portal
Monitoring Portal
Equipment Options
Single (Unprotected) Dual (Protected)
Size (H x W x D) 38.1 x 158.8 x 203.2mm 44 x 483 x 279mm 66.5 x 445 x 230mm
Maximum Weight Less than 2kg 3.5kg 5.41kg
KVH Co., Ltd. www.kvh.co.jp/en sales@kvh.co.jp Copyright KVH Co., Ltd. 2012

8. KVH Leased Line Services: Still Going Strong!
Wide Variety of Services
KVH Leased Line Service is a point-to-point connectivity solution delivered over KVH’s optical fiber networks configured
with SONET (Synchronous Optical Network), and can be tailored to meet specific business needs.
All Speeds
T1, E1, DS3, STM-1, STM-4, STM-16
High Reliability
The KVH Leased Line Service ensures reliable, ultra low latency and secure high-speed data communications. With our
network ring configuration, traffic can be automatically re-routed within 50 milliseconds in the event of a transmission
failure, providing instantaneous restoration and continuous availability.
Comprehensive Service Level Agreements (SLAs)
All service variations are covered by competitive SLAs including guarantees on both Service Delivery and Fault Handling.
Guaranteed Bandwidth and Options to Select Redundancy Types
KVH provides a wide array of network speeds and configurations to suit your specific business needs. Offered in
speeds ranging from 1.5Mbps to 1Gbps, KVH Leased Line Services use SONET or WDM customer premise equipment
that is capable of accommodating multiple circuits to support future bandwidth expansion.
Fully Comprehensive Manned Monitoring System
KVH provides complete bilingual support from on-site engineers in Japanese and English 24 hours a day, 365 days a
year.
7

9. Service Menu and Specifications
Hi-speed/Ultra High-speed Digital
(T1, E1, SONET/SDH, Fiber Channel)
Service Category Standard Economy
Speed & Interface 1.5Mbps (T1) 1.5Mbps (T1)
2.0Mbps (E1)
45Mbps (DS3)
155Mbps (OC3/STM1)
622Mbps (OC12/STM4)
1G Fiber Channel SM/MM
2G Fiber Channel SM/MM
2.4Gbps (OC48/STM16)
10Gbps (OC192/STM64)
Topology Point-to-Point Point-to-Point
Point-to-Multipoint Point-to-Multipoint
Service areas Tokyo, Kanagawa, Chiba, Saitama, Osaka, Kobe Tokyo, Kanagawa, Chiba, Saitama, Osaka, Kobe
KVH Co., Ltd. www.kvh.co.jp/en sales@kvh.co.jp Copyright KVH Co., Ltd. 2012

10. KVH Voice Solutions: Your Choice of Voice Services
KVH Voice Services
LNS, DTFS, ITFS, SIP, Call Forwarding, CLI Detection
ISDN/PRI and IP-based Services Across Japan
KVH VoiceLINE is available as either an ISDN or IP-based service to provide a choice that matches your system
requirements. You can minimize disruption to your business workflow by keeping your current phone numbers using
the number portability option. Additionally, KVH OAB-J (03, etc.) can be provided in Tokyo 23 wards, Yokohama,
Kawasaki, Chiba, Tama, Narita, Osaka, and Kobe.
DID and Japan Termination
With IP and TDM based technologies KVH can reduce Japan termination costs, allowing you to offer a competitive
global solution to your customers.
Competitive and Flexible Pricing Plans
KVH provides tailored solutions according to the corporate needs of each customer and offers flexible pricing options,
with billing divided into intervals of 1 second, 1 minute and 3 minutes for both domestic and international call services.
With KVH VoiceLINE Service, you can significantly save on communication costs due to the KVH service pricing model
and low cost of MRC.
High Quality and Reliability
Delivered over KVH’s reliable and secure ultra low latency fiber optical network, KVH VoiceLINE is capable of carrying
integrated voice and data calls to and from domestic, international, mobile, and 0120 toll-free numbers to ensure high
quality voice communications. For guaranteed service quality, KVH SLAs include Service Delivery Guarantees, Service
Availability Guarantees and Fault Handling Guarantees.
Quick Implementation
KVH VoiceLINE has a standard delivery lead time of 1.5 months, with additional services and bandwidth provisional in
as few as 5 days.
Range of Functions
KVH’s voice services include outbound/inbound configuration, set-up for outgoing caller identification, and grouping
configuration. In addition, KVH offers dial-in numbers, forwarding functionality for incoming calls, and toll free numbers.
Full Bilingual Support
Comprehensive 24x7 monitoring and bilingual (English/Japanese) customer support with dispatch maintenance
services available.
9

11. Service Menu and Specifications
VoiceLINE IP VoiceLINE ISDN
Technology SIP SIP TDM
Interface 10Base-T 100Base-TX PRI (23B+D, 1.5Mbps)
Minimum Contract 1 circuit + 8 channels 1 circuit + 80 channels 1 circuit
Unit
80 channels 320 channels 24 channels
Maximum Channel
* Additional option is purchased * Additional option is purchased * 23 channels can be used for
separately (8 channels) separately (80 channels) telephone conversations
Service Number OAB-J OAB-J OAB-J
Number Display
City CONTACT
Global CONTACT
DR CONTACT
Tokyo 23 wards: 03, Tama: Tokyo 23 wards: 03, Tama: Tokyo 23 wards: 03, Tama: 042,
042, Chiba: 043, Kawasaki: 042, Chiba: 043, Kawasaki: Chiba: 043, Kawasaki: 044,
Service Area
044, Yokohama: 045, Narita: 044, Yokohama: 045, Narita: Yokohama: 045, Narita: 0476,
0476 0476 Osaka: 06, Kobe: 078
KVH Co., Ltd. www.kvh.co.jp/en sales@kvh.co.jp Copyright KVH Co., Ltd. 2012

12. KVH Solutions: Summary
KVH Service Matrix
Leased Line Ethernet Leased Line Ether-MAN Plus
Network Layer Layer 1 Layer 1 Layer 2
Platform SDH SDH MPLS
Configuration Point-to-Point Point-to-Point Point-to-Point
Point-to-MultiPoint
QoS Transparent Transparent Transparent
Bandwidth T1, DS3, STM-1, STM-4, STM-16 10Mbs, 100Mbs or 1Gbs, 10Gbs 1Mbs to 1Gbs
MTU (Maximum T1 = 1530 byte 10/100 = 1530 byte 1530 byte
Transmission
All other speeds = 9200 byte 1/10gbit = 9200 byte
Unit)
SmartGiga 1/10gbit = 9200 byte
Resiliency Types
Unprotected Last Mile Protected Last Mile
Economy / Resilient KVH Core / Resilient KVH Core
Network Solution
T1
Leased Line
DS3, STM-1,
STM-4, STM-16
10 & 100mbit
Ethernet
1gbit & 10 gbit
Leased Line
SmartGiga 1gbit
& 10 gbit
Ether-MAN
All Speeds
PLUS
Media Convertor
Customer
Equipment
Type
Atrica
11

13. KVH Global Solutions:
KVH Ultra Low Latency International Network
KVH’s capabilities extend beyond the borders of Japan in delivering end-to-end managed network services around the
globe.
Our ultra low latency Global EtherWAN network extends to other major capital markets, including Chicago, Hong Kong
and Singapore, and is especially suitable for global financial trading participants who require low latency connectivity
to trading venues and other trading participants.
14 day delivery time for on-net services Global market reach, with connections into the major financial
markets: Tokyo, China (Shanghai, Hong Kong), Singapore,
Instant access to trade Taiwan, Korea, USA (Chicago, NY), London
Latency monitoring via live portals Single point of contact for management of circuits and
network devices, providing a truly managed global network
Ultra low latency in support of time-sensitive
solution
applications
Strong cost performance
Resilience through using diverse cable routes
and local tails 7x24 Bilingual Service Desk Support in Japanese and English
KVH Co., Ltd. www.kvh.co.jp/en sales@kvh.co.jp Copyright KVH Co., Ltd. 2012

14. Outsource Your Japan Requirements:
Relax, KVH will Make it Easy
Managing multiple vendors requires further resources, expenses, and time, which could alternatively be spent on your
core areas of business. With each vendor wanting to push for their own products and area of expertise, there is also
no guarantee that you’re receiving the best possible solution for your business.
KVH is an agnostic service provider, meaning we have no bias, and simply give you a packaged solution made up of
the best services and products available.
As part of the KVH One Stop Shop Partnership, we offer:
Operations as a service
Infrastructure as a service
Consolidation of supplier contracts
Migration and replacement of “high cost” 3rd party services
Optimised pricing structures through V-POP deployment
Optimal market price and quality through month on month benchmarking
Removal of 3rd party management overhead
Harmonisation of service levels
There to make it is easy for you to focus on
your customer
Operations and Infrastructure as a
service, delivering 24x7 bilingual support
& Incident management with one bill and
reconciliation
Supplier negotiation and procurement, with
world class data centers supporting V-POP
deployment
Uniquely carrier agnostic supporting ISP,
Ethernet, and SONET
13

15. KVH Global Offices
Japan Singapore
(Headquarters) KVH (Singapore) Pte Ltd.
Soho 2 @ The Central
Tokyo 12 Eu Tong Sen Street, #08-170
Sumitomo Fudosan Tamachi Ekimae Building, 059819 Singapore
3-1-35 Shibaura, Minato-Ku, Tokyo Phone: +65 6590-9008
108-0023
Phone: +81 (0)3-4560-4800 Hong Kong
KVH Co., Ltd. Branch Office
Tokyo Room 2604, 26/F.,
Akasaka DS Building, C.C. Wu Building,
8-5-26 Akasaka Minato-ku, Tokyo 3020308 Hennessy Road,
107-0052 Wanchai, Hong Kong
Phone: +852 9220-0105
Yokohama
12F Queens Tower A,
Shanghai, China
2-3-1 Minatomirai, Nishi-ku, Yokohama KVH Information System (China) Co., Ltd.
220-6012 606 of 6F, Bund Center,
Phone: +81 (0)45-670-4411 222 Yan An Road East,
Shanghai 200002, China
Osaka Phone: +86 21-6335-1212
7F Epson Osaka Bldg.
3-5-1 Bakurou-machi, Chuo-ku, Osaka
Chicago, U.S.A.
541-0059 KVH Services LLC
Phone: +81 (0)6-6258-7070 141 W. Jackson Boulevard
Suite 3810
Chicago, Illinois 60604
U.S.A.
Phone: +1 312-465-2485
Seoul, Korea
KVH Korea Ltd.
10Fl., Jaram building, 566
Dohwa-Dong, Mapo-Gu,
Seoul, South Korea
Phone: +82 2-1661-4801
KVH Co., Ltd. www.kvh.co.jp/en sales@kvh.co.jp Copyright KVH Co., Ltd. 2012

16. KVH Co., Ltd.
Tokyo
Yokohama
Osaka
Shanghai
Singapore
Hong Kong
Seoul
Chicago
Twitter: @kvh_jp
Blog: www.blog.kvh.co.jp
LinkedIn: company/kvh
Youtube: kvhdigitalmarketing
Website: www.kvh.co.jp