1. KENNYA THORNBURG CRAFT
213-858-7983~ kennya.tcraft@gmail.com
Los Angeles, CA
SUMMARY OF QUALIFICATIONS
I am a seasoned, refreshing, hardworking and self-motivated professional with over 25 years of experience in high level
administrative support, operations, coordination and logistics management within various businesses in the public,
private and non-profit sectors. I am seeking a challenging and rewarding career in a client satisfaction and mission
driven company where I can utilize my proven interpersonal and communication skills, the ability to maintain positive
relationships under difficult situations and proficiently manage multiple-faceted projects in a fast-paced and deadline
driven environment.
AREA OF EXPERTISE
Level C Executive Support Claims Administrative Support Operations Management
Schedule Management Report/Spreadsheet Development Event Management
Microsoft Office Suite Document Control/File Management Client Relationship Building
WORK EXPERIENCE
STANTEC CONSULTING, Transportation Business Sector, Van Nuys, CA 3/2014 – Present
Performed superior project coordination for various transportation projects.
Metro/Crenshaw Southwestern Yard Maintenance Project – Administrative Assistant/Document Control
Specialist 7/2015 – 11/2016
Provided document control, processed all incoming/outgoing correspondence (Notice of Claims, RFCs, and various
letters) and construction documentation (drawings, Submittals, RFIs, RFCs) within Oracle System, maintaining timely
distribution to project team and contractor per contract requirements. Maintained the required 30 day turn around for
85% of construction documents processed.
Processed, tracked and organized claims and change order documentation within Oracle System; prepared electronic
and hard copy files of all related documentation.
Provided administrative and office management support, managed calendars for various weekly and monthly
management meetings, and arranged online seminar trainings, conference calls and impromptu meetings.
Metro I405 Sepulveda Widening Project – Executive Assistant 3/2014 – 7/2015
Performed intense high level construction administrative support to project management team including Project
Director, Construction Manager and Project Controls Manager.
Provided “gatekeeper” administrative support to Project Director, filtered daily email correspondence for high
priority action items, managed calendar and scheduled high volume of internal and external meetings, and coordinated
lunches and special meetings. Tracked expenses and submitted expense reports, coordinated travel and performed
personal errands as requested.
Coordinated and attended various weekly management meetings between owner, contractor, and construction staff;
prepared and distributed minutes in a timely manner; tracked “hot action” issues and followed-up with key management
personnel for completion.
Tracked, updated and prepared Claims / Change Order Status Report for bi-weekly Claims/Change Order
Management meeting by coordinating with Segment Managers, Engineers and other team members on their progress.
Coordinated and provided support to Project Legal Team with collection of project documentation for legal analysis
to include hard drive retrieval; indexed, reviewed and scanned documentation for legal and claims arbitration; researched
entire email custodial list from conception to end of project; and file management and storage of all project
documentation.
Planned, prepared and coordinated Integrated Project Office relocation of 40 people to include coordination
involving contractor representative, information technology, communications, furniture, equipment, moving company
and other required components to ensure a successful transition. Coordinated relocation of vehicle fleet to new IPO
location.
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KENNYA CRAFT CONSULTING, Administrative, Operations and Conference Management, 1/2011–2/2013
Prepared and processed correspondence, including letters, reports, memorandums, and emails. Compiled data and
conducted research on projects on the internet as assigned, handled highly confidential information and acted as
“gatekeeper”.
Coordinated meetings, conference calls, webinars and maintained calendars; and coordinated with publicist on
bookings for speaking engagements; coordinated complex domestic and international travel arrangements; provided
travel itinerary and available to handle any emergency matters; and prepared and tracked expense reports and resolved
reimbursable expenses will all clients.
Maintained Facebook and Twitter accounts, updated website content and coordinated online media campaigns via
MailChimp and Conscious Contact.
Maintained accounts payables and receivables, prepared monthly financial reports for various restricted and
unrestricted accounts, budget analysis, preparation and presentation of monthly and annual financial reports to
Executive Director, Treasurer and Program Managers and special event managers. Coordinated with external
bookkeeper to provide monthly bookkeeping reports, review financial reports, review and correct allocations and assist
in preparing all state and federal tax reports and filing.
Processed payroll, unemployment claims, worker's compensation claims, disability claims, and performed personnel
actions such as new hires and terminations for employees in 4 different states. Assured agency compliance with required
labor, state and federal laws and policies.
Coordinated 2011 – 2013 annual training conference including developing, coordinating and tracking online and
paper registration, travel arrangements for international and domestic participants, speakers and VIP Guest,
coordination with hotel representatives (rooms, menu and set-up), vendors and speakers, conference on-site
coordination and resolution to impromptu issues, coordinating weekly webinar and conference call post-event meetings,
collection and tracking of registration participants and payments; and preparation of weekly budget to actual reports,
final review of vendor bills and preparation of financial reports.
STANTEC CONSULTING, Architecture Sector, Sacramento, CA 3/2003 – 10/2010
Senior Project Coordinator - University of California, Davis Medical Center, Surgery and Emergency Trauma
Center
Performed intense high level construction administrative support to project manager, architects, engineers, and sub-
contractors.
Provided “right hand” support to project manager, managed calendars, coordinated travel logistics, filtered email
correspondence for high priority action items. Coordinated with accounting department to resolve outstanding
receivable issues and tracked project expenditures.
Coordinated scheduling and logistics for various weekly management meetings between owner, architect and
construction staff and arranged webinar trainings, conference calls and impromptu meetings. Coordinated and
participated in weekly management meetings, which expedited the review time from 21 days to 1 day for construction
administrative documents.
Managed document control of 9,777electronic full size drawings and sketches / over 250 specifications; responsible
for updating electronic / hard copy of record set changes; and resolving all document control issues.
Managed the processing of and coordinated the distribution of 1,970 submittals and over 1000 official documents
between the client, contractor, and consultants. Decreased the distribution period from 7 days to within 2 days to all
project participants.
Trained and supervised up to 4 administrative staff to ensure the project was fully supported.
EDUCATION
2016-Ongoing, California State University, Dominguez Hills, Extension Education, Project Management Certification
1992-1995, Sierra College, Rocklin, CA - Associates of Arts, Business Management
VETERAN SERVICES
1984 – 1986, United States Army, Military Police Officer
1986 – 1990, United States Army Reserves, Military Police Officer
VOLUNTEER SERVICES
Habitat for Humanity - Oakland, CA and Santa Fe, NM 2008-2011 (Construction Worker)
Center for Spiritual Awareness, Sacramento, CA 2010 (Bingo Manager)
Solamor Hospice - Albuquerque, NM 2010-2011 (Hospice Care Provider)
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Birthing Project USA, Albuquerque, NM 2008-2011 (Sister Friend to a Pregnant Woman)