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Rashtriya Swasthya Bima Yojna –
Capacity Building of District Key Manager

www.rsby.gov.in                06.03.12   Seite 1
Current Status of RSBY Implementation in India

                             Cards issued – App. 27.6 Million
                             People enrolled – App. 100 million
                             Number of People benefitted till
                              now – App. 3.2 million
                             Number of Hospitals Empanelled
                              – App. 8600
                             States where Service delivery has
                              started – Twenty Five
                             Number of Insurance Companies
                              Involved – Thirteen




www.rsby.gov.in                                06.03.12   Seite 2 2
                                                            Page
What is RSBY
 Benefits
     Cover for Hospitalisation Expenses of Rs. 30,000/- (EUR 500 ) per family
      per annum on a family floater basis (Upto five family members)
     1020 pre-defined surgical packages including Maternity & Newborn Care
     Cover for Day Care Surgeries
     All Pre-existing Diseases to be covered
     1 day pre and 5 day post hospitalisation Expenses
     Transportation costs (Rs. 100 per visit) with overall limit of Rs.1000
 Sources of funding for program
     Rs. 30 (EUR 0.5) per family per year from Beneficiaries
     75% of Premium from Central Government
     25% of Premium from State Government
 Both Public and Private providers can be empanelled
 Beneficiary can get cashless treatment in empanelled hospital
www.rsby.gov.in                                                 06.03.12   Seite 3 3
                                                                             Page
Smart Card




        Smart Card with embedded chip which
         stores details:
                 Fingerprint and photos (up to five members)
                 Other details like Name, Age, Gender,
                  Relationship etc. of up to five family members
                 Unique identification number
                 Insured Amount (Rs. 30,000/- in the beginning)
www.rsby.gov.in                                       06.03.12   Seite 4 4
                                                                   Page
eb         site                                      www.rsby.gov.in
                                   ad on w
                                           n
                        3. Uplo rificatio                                                4. Selection through tendering
                                r ve
  Government             af t e                              State Nodal                   9. Submission of data and bill                                                       Insurance
    of India                                                   Agency                                                                                                           Company

      2                                                                                    10. Payment to Insurer
   v e . Se                                               e in
      rif nd                                        re par at
         ica f       Beneficiary               1. P n f or m
            tio or                                  e
               n        Data                    giv              s
                                                          Proces                                                                                                 rie
                                                                                                                                                                       s
                                              12 . Claim                                       ent
                                                                                         a nelm                                                               ia
                                                                               5. Em
                                                                                     p
                                                                                                                                                      e   fic
                                                                                                                                                  n
                                                                                                           p                               f   Be                                   FKO
           H ah
            elt                                            g-up                                       -u                               o
                                                     ettin                                     tt ing                           e   nt
           Cr
            ae                                   5. S                                     Se                                              n
                                                                                                                         ol
                                                                                                                           lm         atio rd




                                                                                                                                                                                           8. Download of FKO
                                                                                                                                 rific a




                                                                                                                                                                                           Data at DKM server
            Poidr
             rv es               District                               Call                                         r
                                 Kiosk                                 Centre                                     En          Ve art C
                                                                                                                            7. m
                                                                                                               7.
                                                                                                                             of S




                                                                                                                                                                   6. Issuance of
                                                                                                      BPL




                                                                                                                                                                   FKO Card
                                                                     Awareness                     Beneficiaries
                                                                     Health
                                11.                                  Camps
                                      U ti
                                             lisa
                                                  t   i on
                                                             of S
                                                                    er v                                                                                                            DKM
                                                                           ice
                                                                               s


www.rsby.gov.in                                                                                                                                   06.03.12                     Seite 5 5
                                                                                                                                                                                 Page
Enrollment Station




www.rsby.gov.in                        06.03.12   Seite 6 6
                                                    Page
Key transfer
                      Verification by FKO by
                    fingerprint and smart card


                                                                  FKO
RSBY
                                                                  Card
Card



                  Data of Beneficiary family




www.rsby.gov.in                                  06.03.12   Seite 7 7
                                                              Page
Role of State Government
    1. Set up/ Identify State Nodal Agency for RSBY
           Develop a full time team for State Nodal Agency with some
            experts in IEC, Data Analysis, IT etc.
           District Coordinators for RSBY
           Get Financial Accounts audited
    2. Provide certified & validated BPL data as per Planning
       Commission guidelines and in prescribed format.
    3. Designate DKMA and FKOs for each selected district
        a. Help Insurance company prepare enrollment schedule and
           prepare Awareness campaign for beneficiaries
        b. Help identify locations to hold enrollment camps and facilitate
           such camps


www.rsby.gov.in                                              06.03.12   Seite 8 8
                                                                          Page
Other Key Roles of State Government
                  Pre-Enrollment


                                    Incentive for
                                        FKOs
                                   (if necessary)




www.rsby.gov.in                                     06.03.12   Seite 9 9
                                                                 Page
Other Key Roles of State Government
                  Post Enrollment




www.rsby.gov.in                     06.03.12   Seite 10 10
                                                 Page
Role of State Government
    1. Premium Payment
           State Nodal Agency to Pay state share to the Insurer within 15
            days of receiving bills in the prescribed format
           State Nodal Agency to pay Central Share to the Insurer within 7
            days of receiving from Central Government
           Payment to the Insurer shall be on a Monthly basis and not after
            completion of enrollment period
    2. Organise weekly review meetings at State and District level
    3. Organise awareness activities post-enrollment
    4. Enable Government hospitals to compete with private
       Hospitals by providing incentives
    5. A State server shall store all the data of last year and
       coming year for all the operational districts
www.rsby.gov.in                                              06.03.12   Seite 11 11
                                                                          Page
Role of State Government
    1. This data shall be analysed based on:
        –   Conversion ratio
        –   Hospitalisation ratio - Average and Genderwise
        –   Average Family size
        –   Disease pattern
        –   Burnout Ratio
    2. Monthly reports based on data analysis can be prepared
       and shared with different stakeholders
    3. Concurrent evaluation of the scheme shall be done




www.rsby.gov.in                                              06.03.12   Seite 12 12
                                                                          Page
What is Key Management System
        Central Key Generating
               Authority
                                                     Hospital Code issued
 Issues personalised DKM Cards, FKO Cards,
 HAC Cards, District Kiosk cards
                                       Issue
                                       District
                                       Kiosk
          District Key Manager         Card                 District Kiosk



                      Personalise and issue FKO Cards           Post issuance               Issues personalised HAC Card
                                                                issues
                                       Authentication of
                                       smart card at the time
           Field Key Officer           of enrollment
                                                                                                      Hospital
                                                            Beneficiaries
                                                                                    Hospitalisation

          Insurance Company
                                       Issues personalised Beneficiary Smart Card


www.rsby.gov.in                                                                                  06.03.12   Seite 13 13
                                                                                                              Page
Role of District Key Manager
    1. Receive DKMA card and issue following cards:
        a. Field Key Officer Cards according to the specified schedule
        b. Hospital Authority Cards
        c. District Kiosk Cards


    3. Set up DKM Server at District level


    5. Monitor the participation of FKOs in enrollment


    7. Get enrollment data downloaded from FKO cards to DKM
       Sever
www.rsby.gov.in                                             06.03.12   Seite 14 14
                                                                         Page
Role of District Administration
       Provide support to Insurance Company in Implementation
        of the scheme
            Ensuring participation of FKOs in enrollment process
            Helping in empanelment of good private hospitals
            Help in organising the District workshops
            Help in linking with BDOs, Panchayats
            Provide space for District kiosk at a Government location
       Organise Periodic review meetings
       Provide them list of Good NGOs who can be hired for
        sensitisation


www.rsby.gov.in                                               06.03.12   Seite 15 15
                                                                           Page
Role of Health Department
     Install necessary hardware and software in the public
      hospitals
     Provide help desk in the hospital alongwith person
     Training of Hospital Personnel
     Provide cashless treatment on package rates
     Get the Reimbursement from the Insurer
     Organise Health Camps
     Enable RKS to receive money from Insurer and use it in a
      flexible way
     Tie up with Pharmacies and Diagnostic Centres
     Provide for cash incentives for staff

www.rsby.gov.in                                   06.03.12   Seite 16 16
                                                               Page
Signage Outside Empanelled Hospitals




www.rsby.gov.in                  06.03.12   Seite 17 17
                                              Page
www.rsby.gov.in   06.03.12   Seite 18 18
                               Page
Potential for Government Hospitals
       The claim payment from Insurance Company will come
        directly to the hospitals
       Hospitals can use all the money through RKS for
        development of the hospitals and improving infrastructure
       Government hospitals in many States are able to earn a
        lot through RSBY
       In Kerala out of 50 crores which was paid by Insurance
        Company as claim payment, Government hospitals have
        earned more than 27 crores
           Government of Kerala has also given 25% of this as cash
            incentive to the staff working in these Government hospitals
           Rest 75% have been used to


www.rsby.gov.in                                              06.03.12   Seite 19 19
                                                                          Page
BEFORE       AFTER




www.rsby.gov.in     06.03.12   Seite 20 20
                                 Page
Administrative Wing
     (before)              (after)




www.rsby.gov.in                      06.03.12   Seite 21 21
                                                  Page
Role of Insurance Company
1. Finalise the TPA/ Smart Card                 Pre-Enrollment
   service provider
2. Set up team at State and
   District level for the
   implementation
3. Organise District-level
   workshops with all
   stakeholders
4. Organise separate District
   workshop with health care
   providers before the
   empanelment

                                  Print these three details in the Enrollment Brochure

www.rsby.gov.in                                                   06.03.12   Seite 22 22
                                                                               Page
Role of Insurance Company

 1. Enrollment of the beneficiaries             Post Enrollment
     1. Prepare villagewise plan
     2. Communicating this plan to the                          Send
        villages                                          consolidated data
                                                           the Government
     3. Identify locations in each village
        for enrollment
     4. Coordinate with State Government
        for the FKOs
                                                               Send Back end
     5. Visit villages according to the plan                   data to Central
        with enrollment team                                       Govt..

     6. Personalise the smart card and
        print and give on the spot and take
        Rs. 30 from the beneficiaries
     7. Arrange for contingencies like
        electricity failure etc.
www.rsby.gov.in                                     06.03.12     Seite 23 23
                                                                   Page
Few Important Documents
       Tender Document
       Contract Document between Nodal Agency and
        Insurance Company
       About RSBY and FAQs on RSBY
       District Kiosk and Server Specifications
       Roles and Responsibilities of State Government
       Roles and Responsibilities of the Insurer
       Guidelines for DKM and FKOs
       Format of Review Meetings
       Guidelines for Business Continuity Plan
www.rsby.gov.in                                     06.03.12   Seite 24 24
                                                                 Page
Thank You
                     nishant.jain@giz.de
                  urmila.goswami@nic.in
www.rsby.gov.in                 06.03.12   Seite 25

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RSBY -DKMA Training

  • 1. Rashtriya Swasthya Bima Yojna – Capacity Building of District Key Manager www.rsby.gov.in 06.03.12 Seite 1
  • 2. Current Status of RSBY Implementation in India  Cards issued – App. 27.6 Million  People enrolled – App. 100 million  Number of People benefitted till now – App. 3.2 million  Number of Hospitals Empanelled – App. 8600  States where Service delivery has started – Twenty Five  Number of Insurance Companies Involved – Thirteen www.rsby.gov.in 06.03.12 Seite 2 2 Page
  • 3. What is RSBY  Benefits  Cover for Hospitalisation Expenses of Rs. 30,000/- (EUR 500 ) per family per annum on a family floater basis (Upto five family members)  1020 pre-defined surgical packages including Maternity & Newborn Care  Cover for Day Care Surgeries  All Pre-existing Diseases to be covered  1 day pre and 5 day post hospitalisation Expenses  Transportation costs (Rs. 100 per visit) with overall limit of Rs.1000  Sources of funding for program  Rs. 30 (EUR 0.5) per family per year from Beneficiaries  75% of Premium from Central Government  25% of Premium from State Government  Both Public and Private providers can be empanelled  Beneficiary can get cashless treatment in empanelled hospital www.rsby.gov.in 06.03.12 Seite 3 3 Page
  • 4. Smart Card  Smart Card with embedded chip which stores details:  Fingerprint and photos (up to five members)  Other details like Name, Age, Gender, Relationship etc. of up to five family members  Unique identification number  Insured Amount (Rs. 30,000/- in the beginning) www.rsby.gov.in 06.03.12 Seite 4 4 Page
  • 5. eb site www.rsby.gov.in ad on w n 3. Uplo rificatio 4. Selection through tendering r ve Government af t e State Nodal 9. Submission of data and bill Insurance of India Agency Company 2 10. Payment to Insurer v e . Se e in rif nd re par at ica f Beneficiary 1. P n f or m tio or e n Data giv s Proces rie s 12 . Claim ent a nelm ia 5. Em p e fic n p f Be FKO H ah elt g-up -u o ettin tt ing e nt Cr ae 5. S Se n ol lm atio rd 8. Download of FKO rific a Data at DKM server Poidr rv es District Call r Kiosk Centre En Ve art C 7. m 7. of S 6. Issuance of BPL FKO Card Awareness Beneficiaries Health 11. Camps U ti lisa t i on of S er v DKM ice s www.rsby.gov.in 06.03.12 Seite 5 5 Page
  • 6. Enrollment Station www.rsby.gov.in 06.03.12 Seite 6 6 Page
  • 7. Key transfer Verification by FKO by fingerprint and smart card FKO RSBY Card Card Data of Beneficiary family www.rsby.gov.in 06.03.12 Seite 7 7 Page
  • 8. Role of State Government 1. Set up/ Identify State Nodal Agency for RSBY  Develop a full time team for State Nodal Agency with some experts in IEC, Data Analysis, IT etc.  District Coordinators for RSBY  Get Financial Accounts audited 2. Provide certified & validated BPL data as per Planning Commission guidelines and in prescribed format. 3. Designate DKMA and FKOs for each selected district a. Help Insurance company prepare enrollment schedule and prepare Awareness campaign for beneficiaries b. Help identify locations to hold enrollment camps and facilitate such camps www.rsby.gov.in 06.03.12 Seite 8 8 Page
  • 9. Other Key Roles of State Government Pre-Enrollment Incentive for FKOs (if necessary) www.rsby.gov.in 06.03.12 Seite 9 9 Page
  • 10. Other Key Roles of State Government Post Enrollment www.rsby.gov.in 06.03.12 Seite 10 10 Page
  • 11. Role of State Government 1. Premium Payment  State Nodal Agency to Pay state share to the Insurer within 15 days of receiving bills in the prescribed format  State Nodal Agency to pay Central Share to the Insurer within 7 days of receiving from Central Government  Payment to the Insurer shall be on a Monthly basis and not after completion of enrollment period 2. Organise weekly review meetings at State and District level 3. Organise awareness activities post-enrollment 4. Enable Government hospitals to compete with private Hospitals by providing incentives 5. A State server shall store all the data of last year and coming year for all the operational districts www.rsby.gov.in 06.03.12 Seite 11 11 Page
  • 12. Role of State Government 1. This data shall be analysed based on: – Conversion ratio – Hospitalisation ratio - Average and Genderwise – Average Family size – Disease pattern – Burnout Ratio 2. Monthly reports based on data analysis can be prepared and shared with different stakeholders 3. Concurrent evaluation of the scheme shall be done www.rsby.gov.in 06.03.12 Seite 12 12 Page
  • 13. What is Key Management System Central Key Generating Authority Hospital Code issued Issues personalised DKM Cards, FKO Cards, HAC Cards, District Kiosk cards Issue District Kiosk District Key Manager Card District Kiosk Personalise and issue FKO Cards Post issuance Issues personalised HAC Card issues Authentication of smart card at the time Field Key Officer of enrollment Hospital Beneficiaries Hospitalisation Insurance Company Issues personalised Beneficiary Smart Card www.rsby.gov.in 06.03.12 Seite 13 13 Page
  • 14. Role of District Key Manager 1. Receive DKMA card and issue following cards: a. Field Key Officer Cards according to the specified schedule b. Hospital Authority Cards c. District Kiosk Cards 3. Set up DKM Server at District level 5. Monitor the participation of FKOs in enrollment 7. Get enrollment data downloaded from FKO cards to DKM Sever www.rsby.gov.in 06.03.12 Seite 14 14 Page
  • 15. Role of District Administration  Provide support to Insurance Company in Implementation of the scheme  Ensuring participation of FKOs in enrollment process  Helping in empanelment of good private hospitals  Help in organising the District workshops  Help in linking with BDOs, Panchayats  Provide space for District kiosk at a Government location  Organise Periodic review meetings  Provide them list of Good NGOs who can be hired for sensitisation www.rsby.gov.in 06.03.12 Seite 15 15 Page
  • 16. Role of Health Department  Install necessary hardware and software in the public hospitals  Provide help desk in the hospital alongwith person  Training of Hospital Personnel  Provide cashless treatment on package rates  Get the Reimbursement from the Insurer  Organise Health Camps  Enable RKS to receive money from Insurer and use it in a flexible way  Tie up with Pharmacies and Diagnostic Centres  Provide for cash incentives for staff www.rsby.gov.in 06.03.12 Seite 16 16 Page
  • 17. Signage Outside Empanelled Hospitals www.rsby.gov.in 06.03.12 Seite 17 17 Page
  • 18. www.rsby.gov.in 06.03.12 Seite 18 18 Page
  • 19. Potential for Government Hospitals  The claim payment from Insurance Company will come directly to the hospitals  Hospitals can use all the money through RKS for development of the hospitals and improving infrastructure  Government hospitals in many States are able to earn a lot through RSBY  In Kerala out of 50 crores which was paid by Insurance Company as claim payment, Government hospitals have earned more than 27 crores  Government of Kerala has also given 25% of this as cash incentive to the staff working in these Government hospitals  Rest 75% have been used to www.rsby.gov.in 06.03.12 Seite 19 19 Page
  • 20. BEFORE AFTER www.rsby.gov.in 06.03.12 Seite 20 20 Page
  • 21. Administrative Wing (before) (after) www.rsby.gov.in 06.03.12 Seite 21 21 Page
  • 22. Role of Insurance Company 1. Finalise the TPA/ Smart Card Pre-Enrollment service provider 2. Set up team at State and District level for the implementation 3. Organise District-level workshops with all stakeholders 4. Organise separate District workshop with health care providers before the empanelment Print these three details in the Enrollment Brochure www.rsby.gov.in 06.03.12 Seite 22 22 Page
  • 23. Role of Insurance Company 1. Enrollment of the beneficiaries Post Enrollment 1. Prepare villagewise plan 2. Communicating this plan to the Send villages consolidated data the Government 3. Identify locations in each village for enrollment 4. Coordinate with State Government for the FKOs Send Back end 5. Visit villages according to the plan data to Central with enrollment team Govt.. 6. Personalise the smart card and print and give on the spot and take Rs. 30 from the beneficiaries 7. Arrange for contingencies like electricity failure etc. www.rsby.gov.in 06.03.12 Seite 23 23 Page
  • 24. Few Important Documents  Tender Document  Contract Document between Nodal Agency and Insurance Company  About RSBY and FAQs on RSBY  District Kiosk and Server Specifications  Roles and Responsibilities of State Government  Roles and Responsibilities of the Insurer  Guidelines for DKM and FKOs  Format of Review Meetings  Guidelines for Business Continuity Plan www.rsby.gov.in 06.03.12 Seite 24 24 Page
  • 25. Thank You nishant.jain@giz.de urmila.goswami@nic.in www.rsby.gov.in 06.03.12 Seite 25