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KANZEN
INSTITUTE
LEAN MANUFACTURING
AN OVERVIEW
KANZEN
INSTITUTE
History of Lean Production
After World War II, Shigeo Shingo & Taiichi Ohno
started modifying Toyota’s manufacturing processes
to form the Toyota Production System (TPS)
Hiroyuki Hirano called this as Just-In-Time (JIT)
Production
The term “Lean Production” was coined in 1990 by
Prof. James P. Womack in his book “The Machine
that changed the world”
Lean Production - Brief History
KANZEN
INSTITUTE
• Fortune 500 ranked No.5, the highest ranked manufacturing
company
• Overtaken GM as top auto maker in the world – 2 years
ahead of schedule (was No.4 at start of 2003)
• No.12 in profitability , again the highest ranked
manufacturing company
• Net profit margin 8 times of industry average, profits more
than combined profits of next 3 competitors
Source: Fortune 500 list 2008
TOYOTA TODAY - 2008
KANZEN
INSTITUTE
• TPS foundation laid in 1950’s – learning from supermarket
• Development and introduction of Lexus – taking on Benz
• Development and introduction of Prius – world’s first hybrid
car in 1997 ….the fruits are realized this year
Toyota Production System – the core philosophy
Believes in the Kaizen way of doing
HOW TOYOTA DID IT?
KANZEN
INSTITUTE
KAIZEN - Original Definition
KAI
ZEN
Change
Good
(for the better
- next elevated state)
KAIZEN = Change for good
‘Continual Improvement’
KANZEN
INSTITUTE
The worldwide Pressure on the Enterprise
Government
Regulation
Environ-
ment Society
Share-
holder
Value
Suppliers
EmployeesMarket
Competitors
Supplier
QCDTE
Customer
QCDTE
Q= QUALITY; C= COST; D= DELIVERY; T= TECHNOLOGY; E= ENVIRONMENT
TIME
KANZEN
INSTITUTE
Lean Journey in all aspects of Business
Lean Manufacturing
Lean Supply and Delivery Chain
Lean Accounting
COMMENCE THE LEAN JOURNEY
Solution??
KANZEN
INSTITUTE
• Lean Management focuses on eliminating waste in
processes
• Lean Management is not about eliminating people
• Lean Management is about expanding capacity by
reducing costs and shortening cycle times between
order and ship date
• Lean Management is about understanding and doing
only what is important to the customer
What is Lean?
KANZEN
INSTITUTE
Lean - Bring Supplier and Customer
Closer
KANZEN
INSTITUTE
Lean Manufacturing is an all encompassing culture,
a behavior or mindset that focuses on the
Customer.
Anything that the Customer does not perceive as
adding Value is considered Waste.
Lean Manufacturing seeks a Continuous Flow for
all value-add process steps through the system by
Elimination of Waste, thereby reducing the
Time to Customer.
What is Lean Manufacturing?
KANZEN
INSTITUTE
Lean Companies Traditional Companies
Keep suppliers in the dark regarding
growth, technology, product
introductions, etc.
Choose strategic suppliers that help
them grow in capacity, quality,
technology, flexibility, etc.
Ship to distributorsShip direct to customers
Have fixed, dedicated linesAdjust capacity by assigning
resources based on daily demand
Make products to forecast
(push system)
Let the customer pull –
this triggers production
Allow few changes to standard
products and follow-ups
(fixed lines – content & equipment)
Change quickly to the next model
and grow easily in prod. life cycle
(simple non-permanent equipment)
See inventory as a necessary
buffer for uncertain demand
Strive for zero inventories
Have long lead timesCan fill a customer order
very quickly
Lean vs. Traditional Companies
KANZEN
INSTITUTE
* Data from: ‘The Machine That Changed The World’ (Womack, Jones, 1990, p. 83)
1
Toyota Takaoka (Japan)
2
General Motors Framingham Assembly plant – closed in 1989.
Assembly Hours Per Car 16.0 31.0 51.6%
Defects Per 100 Cars 45.0 135.0 33.3%
Floor Space Per Car 4.8 8.1 59.3%
Average Parts Inventory 2 hrs 2 wks 2.5%
Key Performance Metrics*
Toyota1
GM2
%
The difference
Benefits of Lean Production
KANZEN
INSTITUTE
Lean Concepts
SDCA
PDCA
Next Process
is customer
Quality
first
Market in Upstream
management
Variability
control
Lean Concepts
Speak with
data
S
u
p
p
l
i
e
r
s
C
u
s
t
o
m
e
r
s
ZERO
WASTE
Total
Employee
involvement
Process
flow
Process
Effectiveness
Lean
Support
Systems
QCDTE QCDTE
KANZEN
INSTITUTE
LEAN PRODUCTION
Step 5
Standardized Operations
Step 4
Leveling
Step 3
Flow Manufacturing
Step 2
The 5S’s for factory improvement
Step 1
Awareness revolution:
Jikoda
Autonomation
SMED
Multi process
operations Kanban
TQC
TPM
ManpowerEffectiveness
VisualControl
SOURCE: HIROYUKI HIRAO – JIT MANUAL
KANZEN
INSTITUTE
1. Define or specify value from the point of view of
Customer
2. Identify the Value stream – sequence of processes
– e.g from raw materials to final customer -
3. Make Value Flow and Reduce Lead time
4. Produce only to satisfy the PULL
5. Synchronize all processes (Perfection)
Lean Steps
KANZEN
INSTITUTE
Defects
Wastes
Losses
Path Ahead - Develop LEAN Journey
LEAN Leadership
Time
I
m
p
r
o
v
e
m
e
n
t
3 - KAIZEN Strategy
Today
1 - Current State Diagnosis
2 - Vision for the Future
Past
LEAN FoundationsEliminate: Losses Eliminate: Waste
KANZEN
INSTITUTE
LEAN Road Map
Change mind Change method Change process Change result Change culture
Phase 1
Introduction
Foundation
Phase 2
Demonstration
Workshops
Phase 3
Structured
Deployment
Phase 4
Upstream
Integration
Phase 5
Established
System
Phase 6
DBMS
Prize
Month/ year Summer 2006 2006 2007 2007 2008
Word class
performance
Best in class
Month/ year
KANZEN
INSTITUTE
What are we changing?
Measurement
& Control
Lean
Strategy
Efective Kaizen
Processes
Change Capability
Sr. Management
Lean
ImplementersChange AgentsLean Leaders
Improvement
Pillars
Roadmaps
& Plans
Kaizen
Events
Knowledge
Sharing
Audit and
Evaluation
Targets
Deployed
KPI´s
Budget & HR
Integration
KANZEN
INSTITUTE
Process of Personal Change
Paradigms,
Perceptions
Thoughts,
Under-
standing
Way
of
Being/
Culture
BehaviorHabits
KANZEN
INSTITUTE
Process of Business Change
Paradigms,
Perceptions
Thoughts,
Under-
standing
Culture
WorkSystems
KANZEN
INSTITUTE
Paradigms
What creates Paradigms ?
Best practise
Best methods
Best way to follow
Performing KAIZEN
What are your Paradigms ? – A TOYOTA?
Best examples
KANZEN
INSTITUTE
LEAN MANAGEMENT: Roles and Responsibilities
Top Management design value inImprove and set waste-free
Processes and environment for KAIZEN
Support through KAIZEN Methods in all areas
Middle Management /
Supervisor
take waste out
of the processes
identify wastes and losses/
improve current operations
Workforce: Employees,
Operators, Staff
keep waste out
of the processes
standard work and
avoid waste and losses
KANZEN
INSTITUTE
Top Management
Middle
Management
Supervisors
Employees:
Operators,
Staff
Establish Standards
Improve Standards
Maintain Standards
Support through Lean Methods in all areas
Standardisation - Roles and Responsibilities
KANZEN
INSTITUTE
Effective Process to implement Lean - Kaizen Event
A Kaizen event is a focused effort used to “make a leap” A multi-functional team is
formed and for a 3-5 day period they focus on resolving a problem.
It is characterized by the following:
• A short burst of intense activity & effort (3 to 5 days only)
• Biased toward action over analysis
• Focused on improving the value stream and achieving flow
• Driven to resolving a specific problem or achieving a specific goal
• Focused on a specific area or process (either plant or office)
• Managed with daily reviews of progress
• Aimed at achieving specific improvements in a short time
• Managed to resolution
A kaizen is driven to two imperatives: - Solving Problems- Solving Problems
- Eliminating waste (Muda)- Eliminating waste (Muda)
During a kaizen event the team will:
Identify problems & areas of waste
Ask Why?, Why?, Why?, Why?, Why?, Why?
Figure out ways to fix the problem or eliminate the waste
Implement solutions
1. Take Apart
2. Think about
3. Make new
KANZEN
INSTITUTE
What is a Kaizen Event?
Document
Reality
Plan
Countermeasures
Identify
Waste
Reality
Check
Make Changes Verify Change
Measure
Results
Make this
the Standard
Celebrate
Do It
Again
In a week or less.
A new way of lifeA new way of life
The elements of a Kaizen event are:The elements of a Kaizen event are:
KANZEN
INSTITUTE
Core statement
but also do the correct things!!
We need to do things not only correctly,

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Lean Manufacturing - An Overview

  • 2. KANZEN INSTITUTE History of Lean Production After World War II, Shigeo Shingo & Taiichi Ohno started modifying Toyota’s manufacturing processes to form the Toyota Production System (TPS) Hiroyuki Hirano called this as Just-In-Time (JIT) Production The term “Lean Production” was coined in 1990 by Prof. James P. Womack in his book “The Machine that changed the world” Lean Production - Brief History
  • 3. KANZEN INSTITUTE • Fortune 500 ranked No.5, the highest ranked manufacturing company • Overtaken GM as top auto maker in the world – 2 years ahead of schedule (was No.4 at start of 2003) • No.12 in profitability , again the highest ranked manufacturing company • Net profit margin 8 times of industry average, profits more than combined profits of next 3 competitors Source: Fortune 500 list 2008 TOYOTA TODAY - 2008
  • 4. KANZEN INSTITUTE • TPS foundation laid in 1950’s – learning from supermarket • Development and introduction of Lexus – taking on Benz • Development and introduction of Prius – world’s first hybrid car in 1997 ….the fruits are realized this year Toyota Production System – the core philosophy Believes in the Kaizen way of doing HOW TOYOTA DID IT?
  • 5. KANZEN INSTITUTE KAIZEN - Original Definition KAI ZEN Change Good (for the better - next elevated state) KAIZEN = Change for good ‘Continual Improvement’
  • 6. KANZEN INSTITUTE The worldwide Pressure on the Enterprise Government Regulation Environ- ment Society Share- holder Value Suppliers EmployeesMarket Competitors Supplier QCDTE Customer QCDTE Q= QUALITY; C= COST; D= DELIVERY; T= TECHNOLOGY; E= ENVIRONMENT TIME
  • 7. KANZEN INSTITUTE Lean Journey in all aspects of Business Lean Manufacturing Lean Supply and Delivery Chain Lean Accounting COMMENCE THE LEAN JOURNEY Solution??
  • 8. KANZEN INSTITUTE • Lean Management focuses on eliminating waste in processes • Lean Management is not about eliminating people • Lean Management is about expanding capacity by reducing costs and shortening cycle times between order and ship date • Lean Management is about understanding and doing only what is important to the customer What is Lean?
  • 9. KANZEN INSTITUTE Lean - Bring Supplier and Customer Closer
  • 10. KANZEN INSTITUTE Lean Manufacturing is an all encompassing culture, a behavior or mindset that focuses on the Customer. Anything that the Customer does not perceive as adding Value is considered Waste. Lean Manufacturing seeks a Continuous Flow for all value-add process steps through the system by Elimination of Waste, thereby reducing the Time to Customer. What is Lean Manufacturing?
  • 11. KANZEN INSTITUTE Lean Companies Traditional Companies Keep suppliers in the dark regarding growth, technology, product introductions, etc. Choose strategic suppliers that help them grow in capacity, quality, technology, flexibility, etc. Ship to distributorsShip direct to customers Have fixed, dedicated linesAdjust capacity by assigning resources based on daily demand Make products to forecast (push system) Let the customer pull – this triggers production Allow few changes to standard products and follow-ups (fixed lines – content & equipment) Change quickly to the next model and grow easily in prod. life cycle (simple non-permanent equipment) See inventory as a necessary buffer for uncertain demand Strive for zero inventories Have long lead timesCan fill a customer order very quickly Lean vs. Traditional Companies
  • 12. KANZEN INSTITUTE * Data from: ‘The Machine That Changed The World’ (Womack, Jones, 1990, p. 83) 1 Toyota Takaoka (Japan) 2 General Motors Framingham Assembly plant – closed in 1989. Assembly Hours Per Car 16.0 31.0 51.6% Defects Per 100 Cars 45.0 135.0 33.3% Floor Space Per Car 4.8 8.1 59.3% Average Parts Inventory 2 hrs 2 wks 2.5% Key Performance Metrics* Toyota1 GM2 % The difference Benefits of Lean Production
  • 13. KANZEN INSTITUTE Lean Concepts SDCA PDCA Next Process is customer Quality first Market in Upstream management Variability control Lean Concepts Speak with data S u p p l i e r s C u s t o m e r s ZERO WASTE Total Employee involvement Process flow Process Effectiveness Lean Support Systems QCDTE QCDTE
  • 14. KANZEN INSTITUTE LEAN PRODUCTION Step 5 Standardized Operations Step 4 Leveling Step 3 Flow Manufacturing Step 2 The 5S’s for factory improvement Step 1 Awareness revolution: Jikoda Autonomation SMED Multi process operations Kanban TQC TPM ManpowerEffectiveness VisualControl SOURCE: HIROYUKI HIRAO – JIT MANUAL
  • 15. KANZEN INSTITUTE 1. Define or specify value from the point of view of Customer 2. Identify the Value stream – sequence of processes – e.g from raw materials to final customer - 3. Make Value Flow and Reduce Lead time 4. Produce only to satisfy the PULL 5. Synchronize all processes (Perfection) Lean Steps
  • 16. KANZEN INSTITUTE Defects Wastes Losses Path Ahead - Develop LEAN Journey LEAN Leadership Time I m p r o v e m e n t 3 - KAIZEN Strategy Today 1 - Current State Diagnosis 2 - Vision for the Future Past LEAN FoundationsEliminate: Losses Eliminate: Waste
  • 17. KANZEN INSTITUTE LEAN Road Map Change mind Change method Change process Change result Change culture Phase 1 Introduction Foundation Phase 2 Demonstration Workshops Phase 3 Structured Deployment Phase 4 Upstream Integration Phase 5 Established System Phase 6 DBMS Prize Month/ year Summer 2006 2006 2007 2007 2008 Word class performance Best in class Month/ year
  • 18. KANZEN INSTITUTE What are we changing? Measurement & Control Lean Strategy Efective Kaizen Processes Change Capability Sr. Management Lean ImplementersChange AgentsLean Leaders Improvement Pillars Roadmaps & Plans Kaizen Events Knowledge Sharing Audit and Evaluation Targets Deployed KPI´s Budget & HR Integration
  • 19. KANZEN INSTITUTE Process of Personal Change Paradigms, Perceptions Thoughts, Under- standing Way of Being/ Culture BehaviorHabits
  • 20. KANZEN INSTITUTE Process of Business Change Paradigms, Perceptions Thoughts, Under- standing Culture WorkSystems
  • 21. KANZEN INSTITUTE Paradigms What creates Paradigms ? Best practise Best methods Best way to follow Performing KAIZEN What are your Paradigms ? – A TOYOTA? Best examples
  • 22. KANZEN INSTITUTE LEAN MANAGEMENT: Roles and Responsibilities Top Management design value inImprove and set waste-free Processes and environment for KAIZEN Support through KAIZEN Methods in all areas Middle Management / Supervisor take waste out of the processes identify wastes and losses/ improve current operations Workforce: Employees, Operators, Staff keep waste out of the processes standard work and avoid waste and losses
  • 23. KANZEN INSTITUTE Top Management Middle Management Supervisors Employees: Operators, Staff Establish Standards Improve Standards Maintain Standards Support through Lean Methods in all areas Standardisation - Roles and Responsibilities
  • 24. KANZEN INSTITUTE Effective Process to implement Lean - Kaizen Event A Kaizen event is a focused effort used to “make a leap” A multi-functional team is formed and for a 3-5 day period they focus on resolving a problem. It is characterized by the following: • A short burst of intense activity & effort (3 to 5 days only) • Biased toward action over analysis • Focused on improving the value stream and achieving flow • Driven to resolving a specific problem or achieving a specific goal • Focused on a specific area or process (either plant or office) • Managed with daily reviews of progress • Aimed at achieving specific improvements in a short time • Managed to resolution A kaizen is driven to two imperatives: - Solving Problems- Solving Problems - Eliminating waste (Muda)- Eliminating waste (Muda) During a kaizen event the team will: Identify problems & areas of waste Ask Why?, Why?, Why?, Why?, Why?, Why? Figure out ways to fix the problem or eliminate the waste Implement solutions 1. Take Apart 2. Think about 3. Make new
  • 25. KANZEN INSTITUTE What is a Kaizen Event? Document Reality Plan Countermeasures Identify Waste Reality Check Make Changes Verify Change Measure Results Make this the Standard Celebrate Do It Again In a week or less. A new way of lifeA new way of life The elements of a Kaizen event are:The elements of a Kaizen event are:
  • 26. KANZEN INSTITUTE Core statement but also do the correct things!! We need to do things not only correctly,

Editor's Notes

  1. SAY: This slide tells us what Kaizen actually means. We all know Kaizen is a Japanese word. The word consists of two parts KAI and ZEN as you may have noted in the previous slide. KAI means ‘CHANGE’ and ZEN means ‘FOR GOOD’. So when we say KAIZEN, it means Changing for the better or Change for good or we can call it Change to the next elevated state. But Japanese masters say that ‘The way we today is the worst way of doing things and hence we need to change’. Hence when we Change for better everyday, it leads to continual improvement in our work, operations, products, information systems, personal life, professional life and social life. In brief the Kaizen philosophy believes that our way of life be it social life, personal life or professional life deserves to be constantly improved. FI: Ask the participants to repeat ‘CHANGE FOR GOOD’