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Government of Canada: Integrated IT
Planning
Presentation to the Information Technology Infrastructure
Roundtable
December 8, 2014
Corinne Charette, Chief Information Officer of the Government of Canada,
Treasury Board of Canada Secretariat, and
Peter Bruce, Senior Assistant Deputy Minister, Projects and Client
Relationships Branch, Shared Services Canada
Objectives
To spur initial discussion with the information and
communications technologies (ICT) sector on the
Government of Canada’s (GC) master IT roadmap
To seek the advice of the ICT sector on the GC’s IT
integrated planning
2
Consolidation of data centres
INFORMATION TECHNOLOGY
Consolidation of networks
Adoption of managed enterprise
human resources and finance
systems
Migration of workplace technology
devices to Windows 7 and Office
2010
Adoption of enterprise approach for
supporting workplace technology
devices
Deployment of IPv6 for the
Government of Canada’s principal
externally facing websites
Migration to enterprise Identity,
Credential and Access Management
services
CYBER SECURITY
Adoption of enterprise electronic records
and document management system
INFORMATION MANAGEMENT
Migration of the Government of
Canada’s externally facing websites to
Canada.ca
SERVICES
Migration to enterprise
email solution
Government of Canada Priorities
3
Annual GC IT Expenditures at a Glance
Source – departmental IT expenditure reports
Distributed
Computing
Applications
Production
and
Operations
Computing
Telecommun-
ications
IT Security
IT Program
Management
GC IT Spending FY 2012-13
Source: TBS-CIOB
4
Overall Demand for Growing IT Projects
4
All
government
IT-enabled
projects
2
All government
IT- enabled projects
requiring TBS approval
1
TBS IT-enabled project
portfolio (subject to
ongoing oversight)
3
All government IT-
enabled projects
included in
departmental
investment plans
• High-risk projects key to program
delivery
• $3.5B ~ 5 years
• Require prompt SSC support
• Two SSC projects
• Some issues:
• Competing priorities
• Project management
• Important departmental
projects
• Require SSC support
in short term
• Longer term view
• Require SSC support
in mid term
• All are not included
in departmental
annual IT plans
• All will require
some SSC support
Integrated IT planning across departmental, enterprise and SSC projects is
required to balance demand and capacity.
Source: TBS-CIOB
5
Integrated Planning: A Means To An
End
QUANTITY
PRICE
TIMESSCSERVICES
6
GC Integrated IT Planning: From
Reactive to Proactive
Today
Difficulties meeting departmental
program / project demands for new IT
infrastructure
No means to fully understand the
interdependencies and impacts of delays
or changes in timing
Future
Case-by-case approach to needs
assessment, priority setting and timing of
activities, e.g. onboarding / scheduling
Interdependencies and impacts of delays
are visible so that action can be taken to
minimize impacts
GC-wide integrated approach that looks
at enterprise needs as a whole and
facilitates priority setting and integrated
decision making
New IT infrastructure demands are
balanced with enterprise priorities and
capacity to deliver
7
Delivering on the GC IT Agenda: A
Balancing Act
TRANSFORMATION
Fundamentally
changing the delivery
of IT infrastructure
services
Challenge: Re-
allocating resources
and capacity to make
it happen
PROJECTS
Building excellence and
project execution with
partners
Challenge: Meeting
business expectations
during times of massive
parallel change
OPERATIONS
Ensuring quality and
continuity of IT
infrastructure services
Challenge: Keeping the
lights on during massive
change while avoiding
getting locked into a
legacy environment
8
Shared Services Canada’s
Transformation Initiatives (Email,
Networks, Data Centres, Workplace
Technology Devices)
GC Enterprise
IT Modernization Priorities
GC Back Office Transformation
Initiatives (HR (MyGCHR), Finance,
IM (GCDOCS))
Key Areas for Integration
Cyber Security
Web Renewal
Departmental Initiatives
(43)
Mission Critical
Applications (APM)
GC IT Integrated Plan
Governance Committee
(TBS/SSC/PWGSC/Departmental
CIOs)
• Integrated report /
visual highlighting
activities occurring
across the GC over
next five years
• Impacts/domino
effects of delays
would be made
obvious
Priority setting
Issue resolution
Decisions on keep-start-stop
Structured, regular updates
concerning status, issues,
dependencies, impacts. etc.
Direction on priorities and project
alignment/adjustments, etc.
Multiple points of integration/dependency
GC IT Integrated Planning (conceptual
model)
9
Discussion
1. From an ICT-sector perspective, what are your
thoughts on the GC’s integrated planning model?
2. How can the ICT sector contribute to the success of
the GC’s IT priorities?
3. Does the ICT sector have the capacity to support
delivery?
10
FY 13/14 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4
FY 14/15 FY 15/16
FY 18/19 FY 19/20
TELECOM
FY 16/17
FY 17/18
FACILITIES
INFRASTRUCTURE
AS A SERVICE
GCNET WAN
WI-FI/LAN
VIDEOCONF.
(BOARDROOMS)
GC SECRET
INFRASTRUCTURE
WORKPLACE
COMMUNICATIONS
EMAIL AND
BB10
EMAIL
BB10
PLATFORM
AS A SERVICE
Contract Award Wave 0
Wave 1, 2 and 3
BB10 interim service completePilot
EDC Gatineau
Complete
Established
Expansion Complete
EDC Borden Interim Established
EDC Prod4 Established
EDC Prod3
Established
EDC Montreal
Replacement Complete
EDC Ottawa
Refurbishment Complete
- P3 Business Case Approval
Contracting Authority
EDC Prod2
- Contracting Authority
EDC Borden and Prod2
Project Authority
Midrange Supply Chain Established Mainframe Supply Chain Established
Basic Application Hosting
Service Established
Mission Critical Application Hosting Service Release
High-performance Computing
Consolidation Complete
Contract
Awards
Migration CompleteProject
Authority
Building-by building migration begins
Strategy for Multi-
tenant buildings
Pilot
Complete Migration Complete
Building-by building migration beginsIndustry Engagement
Migrate up to 30K users to Interim/Final Wi-Fi Service
VC Service 1.0
Established
Continue to migrate partners to VC service VC Service 2.0
Migration of ISDN connections to Internet Protocol (goal:80%)
Consolidation Complete
Project Authority Contract Award
Migration CompleteBuilding-by building migration begins
Managed
Security Service
Contract Award
Release 3 - Business CaseRelease 1 (tactical)
Release 2 – C5 Upgrade
Release 3 – Implementation
WORKPLACE
TECHNOLOGY
DEVICES
Industry Engagement
(includes Justice Canada)Initiate Pilots Incremental Transition to Enterprise End State
RFP
Updated Business Case Enterprise Business Case
ITQ
Migration to
VC Service Complete
VC Service 3.0
CYBER AND IT
SECURITY
DATA
CENTRE
Software Provisioning Service Established (release 2)Software Service
Design
Initial Software Provisioning Service Available
PROVISIONING
SERVICE
CYBER SECURITY
IT SECURITY
Security Operations
Centre Release 1 Security Operations Centre Release 3
Migration Device Security Software Industry Day
Security Operations Centre Release 2
Tracking ETI
Migration to enterprise services (Contact Centre Infrastructure and Toll-Free Services) Migration CompleteContract Award(s)
CONTACT CENTRE
Major Milestones and Planned Timing
Completed
Legend:
Annex A – Shared Services Canada
Transformation Program Key Milestones
11

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Government of Canada Integrated IT Planning Presetation

  • 1. Government of Canada: Integrated IT Planning Presentation to the Information Technology Infrastructure Roundtable December 8, 2014 Corinne Charette, Chief Information Officer of the Government of Canada, Treasury Board of Canada Secretariat, and Peter Bruce, Senior Assistant Deputy Minister, Projects and Client Relationships Branch, Shared Services Canada
  • 2. Objectives To spur initial discussion with the information and communications technologies (ICT) sector on the Government of Canada’s (GC) master IT roadmap To seek the advice of the ICT sector on the GC’s IT integrated planning 2
  • 3. Consolidation of data centres INFORMATION TECHNOLOGY Consolidation of networks Adoption of managed enterprise human resources and finance systems Migration of workplace technology devices to Windows 7 and Office 2010 Adoption of enterprise approach for supporting workplace technology devices Deployment of IPv6 for the Government of Canada’s principal externally facing websites Migration to enterprise Identity, Credential and Access Management services CYBER SECURITY Adoption of enterprise electronic records and document management system INFORMATION MANAGEMENT Migration of the Government of Canada’s externally facing websites to Canada.ca SERVICES Migration to enterprise email solution Government of Canada Priorities 3
  • 4. Annual GC IT Expenditures at a Glance Source – departmental IT expenditure reports Distributed Computing Applications Production and Operations Computing Telecommun- ications IT Security IT Program Management GC IT Spending FY 2012-13 Source: TBS-CIOB 4
  • 5. Overall Demand for Growing IT Projects 4 All government IT-enabled projects 2 All government IT- enabled projects requiring TBS approval 1 TBS IT-enabled project portfolio (subject to ongoing oversight) 3 All government IT- enabled projects included in departmental investment plans • High-risk projects key to program delivery • $3.5B ~ 5 years • Require prompt SSC support • Two SSC projects • Some issues: • Competing priorities • Project management • Important departmental projects • Require SSC support in short term • Longer term view • Require SSC support in mid term • All are not included in departmental annual IT plans • All will require some SSC support Integrated IT planning across departmental, enterprise and SSC projects is required to balance demand and capacity. Source: TBS-CIOB 5
  • 6. Integrated Planning: A Means To An End QUANTITY PRICE TIMESSCSERVICES 6
  • 7. GC Integrated IT Planning: From Reactive to Proactive Today Difficulties meeting departmental program / project demands for new IT infrastructure No means to fully understand the interdependencies and impacts of delays or changes in timing Future Case-by-case approach to needs assessment, priority setting and timing of activities, e.g. onboarding / scheduling Interdependencies and impacts of delays are visible so that action can be taken to minimize impacts GC-wide integrated approach that looks at enterprise needs as a whole and facilitates priority setting and integrated decision making New IT infrastructure demands are balanced with enterprise priorities and capacity to deliver 7
  • 8. Delivering on the GC IT Agenda: A Balancing Act TRANSFORMATION Fundamentally changing the delivery of IT infrastructure services Challenge: Re- allocating resources and capacity to make it happen PROJECTS Building excellence and project execution with partners Challenge: Meeting business expectations during times of massive parallel change OPERATIONS Ensuring quality and continuity of IT infrastructure services Challenge: Keeping the lights on during massive change while avoiding getting locked into a legacy environment 8
  • 9. Shared Services Canada’s Transformation Initiatives (Email, Networks, Data Centres, Workplace Technology Devices) GC Enterprise IT Modernization Priorities GC Back Office Transformation Initiatives (HR (MyGCHR), Finance, IM (GCDOCS)) Key Areas for Integration Cyber Security Web Renewal Departmental Initiatives (43) Mission Critical Applications (APM) GC IT Integrated Plan Governance Committee (TBS/SSC/PWGSC/Departmental CIOs) • Integrated report / visual highlighting activities occurring across the GC over next five years • Impacts/domino effects of delays would be made obvious Priority setting Issue resolution Decisions on keep-start-stop Structured, regular updates concerning status, issues, dependencies, impacts. etc. Direction on priorities and project alignment/adjustments, etc. Multiple points of integration/dependency GC IT Integrated Planning (conceptual model) 9
  • 10. Discussion 1. From an ICT-sector perspective, what are your thoughts on the GC’s integrated planning model? 2. How can the ICT sector contribute to the success of the GC’s IT priorities? 3. Does the ICT sector have the capacity to support delivery? 10
  • 11. FY 13/14 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 Q1 Q2 Q3 Q4 FY 14/15 FY 15/16 FY 18/19 FY 19/20 TELECOM FY 16/17 FY 17/18 FACILITIES INFRASTRUCTURE AS A SERVICE GCNET WAN WI-FI/LAN VIDEOCONF. (BOARDROOMS) GC SECRET INFRASTRUCTURE WORKPLACE COMMUNICATIONS EMAIL AND BB10 EMAIL BB10 PLATFORM AS A SERVICE Contract Award Wave 0 Wave 1, 2 and 3 BB10 interim service completePilot EDC Gatineau Complete Established Expansion Complete EDC Borden Interim Established EDC Prod4 Established EDC Prod3 Established EDC Montreal Replacement Complete EDC Ottawa Refurbishment Complete - P3 Business Case Approval Contracting Authority EDC Prod2 - Contracting Authority EDC Borden and Prod2 Project Authority Midrange Supply Chain Established Mainframe Supply Chain Established Basic Application Hosting Service Established Mission Critical Application Hosting Service Release High-performance Computing Consolidation Complete Contract Awards Migration CompleteProject Authority Building-by building migration begins Strategy for Multi- tenant buildings Pilot Complete Migration Complete Building-by building migration beginsIndustry Engagement Migrate up to 30K users to Interim/Final Wi-Fi Service VC Service 1.0 Established Continue to migrate partners to VC service VC Service 2.0 Migration of ISDN connections to Internet Protocol (goal:80%) Consolidation Complete Project Authority Contract Award Migration CompleteBuilding-by building migration begins Managed Security Service Contract Award Release 3 - Business CaseRelease 1 (tactical) Release 2 – C5 Upgrade Release 3 – Implementation WORKPLACE TECHNOLOGY DEVICES Industry Engagement (includes Justice Canada)Initiate Pilots Incremental Transition to Enterprise End State RFP Updated Business Case Enterprise Business Case ITQ Migration to VC Service Complete VC Service 3.0 CYBER AND IT SECURITY DATA CENTRE Software Provisioning Service Established (release 2)Software Service Design Initial Software Provisioning Service Available PROVISIONING SERVICE CYBER SECURITY IT SECURITY Security Operations Centre Release 1 Security Operations Centre Release 3 Migration Device Security Software Industry Day Security Operations Centre Release 2 Tracking ETI Migration to enterprise services (Contact Centre Infrastructure and Toll-Free Services) Migration CompleteContract Award(s) CONTACT CENTRE Major Milestones and Planned Timing Completed Legend: Annex A – Shared Services Canada Transformation Program Key Milestones 11