Summer Institute attendees learned how to "do" DT by listening to Katie Archambault describe the challenges associated with using her dated book cart, then asking questions, refining the problem statement, and designing around the perceived challenge(s).

1. Learn Design Thinking:
Redesign the Book Cart
Katie Archambault
Megan Labbate
Erin Hatton

3. The mindsets and habits of
designers
(especially when applied to
problems that aren’t
traditional “design problems”).

4. dschool.stanford.edu

5. Elevator Example
www.cliparthut.com
dschool.stanford.edu

6. Ideate how to solve elevator problem:
Ideation Horizon

7. Our Problem: The Book Cart
– What are the benefits
of a book cart?
– What do you dislike
about book carts?
– What is the purpose
of a book cart? Why
do we use them? www.hertzfurniture.com

8. dschool.stanford.edu

9. 9
EMPATHY
(needs finding)

10. Photo by Marc Wathieu - Creative Commons Attribution-NonCommercial License https://www.flickr.com/photos/88133570@N00 Created with Haiku Deck

11. Reflection
• What did you hear the people say?
• What do the people need?

12. 12
DEFINE

13. DEFINE
What is the real problem?
How might we allow________ to ________
[fill in name here] [fill in need here]
so that he/she might feel ____________?
[fill in feeling/insight/meaning]
Examples:
• How might we allow a librarian to use a book cart in a
way that makes her feel efficient?
• How might we design a book cart so that librarians enjoy
the process of reshelving books?

14. dschool.stanford.edu

15. IDEATE
(Brainstorming)

16. IDEATE
Ideation Horizon Norms
• Go for quantity
• Headline
• Defer judgment
• Encourage wild ideas
• Build on the ideas of others
• Stay focused on the topic
• One conversation at a time
• Be visual

18. PROTOTYPE

19. 11
9
PROTOTYPE

20. PROTOTYPE
1. Choose a solution - 5 minutes
2. Create a prototype - 10 minutes

21. dschool.stanford.edu

22. TEST

23. Share your prototypes!
Provide Feedback:
I like
I wish
I wonder

24. Resources
• http://dschool.stanford.edu/
• http://www.ideo.com/
• Change by Design by Tim Brown