Diese Präsentation wurde erfolgreich gemeldet.
Wir verwenden Ihre LinkedIn Profilangaben und Informationen zu Ihren Aktivitäten, um Anzeigen zu personalisieren und Ihnen relevantere Inhalte anzuzeigen. Sie können Ihre Anzeigeneinstellungen jederzeit ändern.

Josies Resume 3.13.2015 BT Revised

65 Aufrufe

Veröffentlicht am

  • Als Erste(r) kommentieren

  • Gehören Sie zu den Ersten, denen das gefällt!

Josies Resume 3.13.2015 BT Revised

  1. 1. (562)397-1176 Josie79rivera@yahoo.com JOSIE RIVERA PROFESSIONAL SUMMARY Seekinganopportunitywithan organizationwhocan effectivelyutilize anenergetic, results- oriented leaderand team-playerthatwill bringstrongadministrativeknowledgeandskillstoa growingcompanyin need oftop-levelsupport. Self-starterwith a positive, can-doattitude whoisdriventoobtain results,goalorientedand ability toalign with company’sgoalsand objectives. ACCOMPLISHMENTS  Managedandmentoredan effectivehighfunctioningteamofprofessionals  Successfullyplanned andorganizedCompanyevents; Training,EmployeeRecognition, Department Meetings  Increased office organizationbydevelopingefficientadministration policiesand procedures.  Public Relations and expert in Conflict Resolution  Oversee and manage multi-site organizations  Participatedin extensive leadership buildingMentorship programbyCEO  Certified Pro-ActTrainerin De-Escalation andCrisisCommunication andSafety  Office skills: Computer-savvy,Proficient knowledgeofMicrosoftOffice,NextGen, Providerportal,PatientQuickview,PeopleSoft.  Demonstrated knowledgeofHIPAAPrivacyand SecurityRegulationsbyappropriately handlingpatientinformation. EXPERIENCE CareMore of California, Long Beach, C A AUG 2005- Feb 2015 Behavioral Health Dept. Office Manager  Create problemsolutionsandconflictresolutionwithpsychiatricpopulation.  Quicklyrespondedtocrisissituationswhensevere mentalhealth andbehavioral issues arose.  FamiliaritywithDual Diagnosispopulation.  Supervisedstaffofteammembersatthreedifferent BH offices.  The “gotoperson”for allBehavioral healthatover20CCC locationslocal andoutofstate.  Created annual goals, Approved travelexpensesand reimbursementrequests.Maintained department budgets.  Review information sheetsfor all payments, financials, and deficiencyreports  Verify client boardsare correct and all information hasbeen updated tothe database daily.  Review admission paperwork and check for accuracy.  Performance Management, annuallyreviewedemployee performance and providedcritical feedbacktoassistin employee development.  Coached,counseled employeesand administrateddiscipline actionsasneeded.Held employeesaccountable foractionsaccordingtocompanypoliciesandprocedures.  Responsiblefor schedulingofprovidersand employeesateach location.
  2. 2. Page 2  Reviewedandapprovedtimecardsforprocessingbypayrolldepartment.  Developed,plannedandexecutedpoliciesandproceduresfor developmentofprogramfrom start ofprogramtopresent.  Trainedandsupported usersduringnew system implementationsand upgrades  Draftedmore than10 jobaidsfor 10+departments  Organized- personal and professional calendars and supplied reminders ofupcoming meetingsandevents for30+providers.  Coordinatedalldepartmentfunctions .Draftedmeetingagendas,suppliedadvance materialsand executedfollow-up for meetingsand team conferences.  Overseeand administer employeerecognitionprograms  Maintain certification,developedlesson plansandteachPro-Act(professionalAssault Crisis training)forover 200employee’slocalandoutofstate.  Providedupdatedprintedmaterialand lead interactive2 day16 hr classesforemployees monthly.  Participatedin leadershipbuildingandmonthlymentorship fromseniormanagementteam and CEOofCareMore. MedicalReceptionist/FileClerk(March 2004-Aug-2005)  Maintain, organize medical recordsfor Subpoenas,futureappointments,purgingof documentsandupdatefiles.  Receptionist-Greet register andcheck-in andcheck- outpatientsfor 12+ providers.  Answerphones, takemessagesandhelppatientsanswerquestionsor directtoappropriate person.  Account receivables, takepaymentsandapplytopatientsaccounts.  Update insuranceinformation and workwithinsurancecompaniestoverifyeligibilityand benefitcoverage.  Provide writtendocumentationtopatientsofhealthcare instructions.  Schedule transportationasneededfor patients. EDUCATION CERRITOS COLLEGE- CERRITOS, CA MEDICAL ASSISTANT PROGRAM 2003- Completed externship hours and courses in 2 yr. program for front & back office skills in Phlebotomy, Medical Terminology, Nutrition, Billing and Coding. Pro-Act (Professional Assault and Crisis training)- Long Beach, CA- Certified Trainer 2014- Certificate is current and can be sponsored to continue by new company. Completed over 144 hours of hands on employee training hours

×