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Project Stakeholder Management Knowledge Area
Overview of Stakeholder
Management
Stakeholder
Management processes
are concerned with the
people, groups, or
entities that may be
effected by or cause
some sort of impact to
the project or the project
output
Processes of Stakeholder
Management
• 13.1 Identify Stakeholders
• 13.2 Plan Stakeholder
Engagement
• 13.3 Manage Stakeholder
Engagement
• 13.4 Monitor Stakeholder
Engagement
13.1 Identify Stakeholders
Part of the Initiating Projects Process Group
13.1 Identify Stakeholders
• Part of the Initiating
Projects Process Group
• The objective of the
Identifying Stakeholders
process is to identify all
possible entities (groups,
individuals, organizations,
etc) that may face an
impact from a project or
cause an impact to a
project
Identifying Stakeholders
Stakeholder Analysis
• Find and identify all stakeholders by analyzing the possible project impacts
• Process:
• Identify potential stakeholders and associated information
• Analyze the possible influence of each stakeholder or impact on each
stakeholder
• Assess the key stakeholders and their possible reactions to possible
project situations
• Models:
• Power Interest Grid – group stakeholders by authority level and
interest in a project
• Power Influence Grid – group stakeholders by authority level and
influence over a project
• Influence Impact Grid – group stakeholders by their influence and
their ability to impact a project
• Salience Model – group stakeholders based on their authority level
and their involvement in a project
Stakeholder
Register
The primary output of the Identify
Stakeholder process
Includes the stakeholder name, position,
project role, contact information
Contains the possible influence over the
project or impact from the project
Classifies the stakeholders by project
involvement and how much they support
the project
13.2 Plan Stakeholder Engagement
Part of the Project Planning Process Group
13.2 Plan Stakeholder
Engagement
• Part of the Project
Planning Process Group
• The processes of
defining the strategies
to efficiently and
effectively engage
stakeholders during the
project
• Creates the Stakeholder
Engagement Plan that
lays out stakeholder
management practices
Stakeholder
Engagement
Plan
Main part of the Plan Stakeholder Engagement
process
Part of the Project Management Plan
Includes the engagement level of stakeholders
and the communication requirements
Aligns with the Communications Management
Plan on distribution of communication and
effective/efficient communication methods
13.3 Manage Stakeholder
Engagement
Part of the Project Executing Process Group
13.3 Manage Stakeholder
Engagement
• Part of the Project
Executing Process
Group
• Concerned with the
communication and
interacting with
stakeholders to meet
their requirements and
expectations
• Work to minimize
project resistance and
gain project support
13.4 Monitor Stakeholder
Engagement
Part of the Project Monitoring & Controlling Process Group
13.4 Monitor Stakeholder
Engagement
• Part of the Project
Monitoring & Controlling
Process Group
• The process of
monitoring the project
stakeholder relationships
and assessing the current
relationship levels
• May include adjustments
to the engagement plan if
the requirements are not
being met
Sources
• A Guide to the Project Management Body of
Knowledge – PMBOK 6th Edition
• https://www.pmi.org/
Joshua Render
https://agile-mercurial.com

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Stakeholder Management Knowledge Area

  • 2. Overview of Stakeholder Management Stakeholder Management processes are concerned with the people, groups, or entities that may be effected by or cause some sort of impact to the project or the project output
  • 3. Processes of Stakeholder Management • 13.1 Identify Stakeholders • 13.2 Plan Stakeholder Engagement • 13.3 Manage Stakeholder Engagement • 13.4 Monitor Stakeholder Engagement
  • 4. 13.1 Identify Stakeholders Part of the Initiating Projects Process Group
  • 5. 13.1 Identify Stakeholders • Part of the Initiating Projects Process Group • The objective of the Identifying Stakeholders process is to identify all possible entities (groups, individuals, organizations, etc) that may face an impact from a project or cause an impact to a project
  • 7. Stakeholder Analysis • Find and identify all stakeholders by analyzing the possible project impacts • Process: • Identify potential stakeholders and associated information • Analyze the possible influence of each stakeholder or impact on each stakeholder • Assess the key stakeholders and their possible reactions to possible project situations • Models: • Power Interest Grid – group stakeholders by authority level and interest in a project • Power Influence Grid – group stakeholders by authority level and influence over a project • Influence Impact Grid – group stakeholders by their influence and their ability to impact a project • Salience Model – group stakeholders based on their authority level and their involvement in a project
  • 8. Stakeholder Register The primary output of the Identify Stakeholder process Includes the stakeholder name, position, project role, contact information Contains the possible influence over the project or impact from the project Classifies the stakeholders by project involvement and how much they support the project
  • 9. 13.2 Plan Stakeholder Engagement Part of the Project Planning Process Group
  • 10. 13.2 Plan Stakeholder Engagement • Part of the Project Planning Process Group • The processes of defining the strategies to efficiently and effectively engage stakeholders during the project • Creates the Stakeholder Engagement Plan that lays out stakeholder management practices
  • 11. Stakeholder Engagement Plan Main part of the Plan Stakeholder Engagement process Part of the Project Management Plan Includes the engagement level of stakeholders and the communication requirements Aligns with the Communications Management Plan on distribution of communication and effective/efficient communication methods
  • 12. 13.3 Manage Stakeholder Engagement Part of the Project Executing Process Group
  • 13. 13.3 Manage Stakeholder Engagement • Part of the Project Executing Process Group • Concerned with the communication and interacting with stakeholders to meet their requirements and expectations • Work to minimize project resistance and gain project support
  • 14. 13.4 Monitor Stakeholder Engagement Part of the Project Monitoring & Controlling Process Group
  • 15. 13.4 Monitor Stakeholder Engagement • Part of the Project Monitoring & Controlling Process Group • The process of monitoring the project stakeholder relationships and assessing the current relationship levels • May include adjustments to the engagement plan if the requirements are not being met
  • 16. Sources • A Guide to the Project Management Body of Knowledge – PMBOK 6th Edition • https://www.pmi.org/ Joshua Render https://agile-mercurial.com