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SKILLS
 Technical Training
 Team Building
 Life Skills Training
 Web-based Training
 Work Therapy
 ERP Software User Training
 Project Management
 Continuous Improvement
 Root Cause Analysis
 Resolution, Mediation, & Liaison
PROFESSIONAL EXPERIENCE
Chromalloy Material Solutions - San Antonio, Texas September 2010-Present
Assistant Director of Quality & Operations, (September 2013-Present)
Export Compliance Administrator
Managed day-to-day operations for the JIT warehousing and distribution of gas turbine engine parts,
including inbound & outbound logistics, receiving & shipping inspection, documentation review,
export compliance, and handling of hazardous material & dangerous goods.
 Provided ongoing leadership & training for the quality and operations teams at two
warehouse sites (San Antonio, Texas and Newnan, Georgia), including ERP software, quality
standards, lean processes, and safe practices.
 Supported other departments (purchasing, repair management, sales & marketing, product
line management, accounting) with ERP software training and export compliance oversight.
 Provided support to other Chromalloy units via onsite and remote software training as well as
guidance with process development and inventory tracking methods.
Operations Supervisor, Lead Quality Inspector (September 2010-September 2013)
Supervised the inspection of inbound & outbound shipments in accordance with FAA Requirements
and Quality Standards.
 Provided training and resource support to the Quality & Operations team in San Antonio.
 Setup warehouse and database to track the flow of inventory & shipments.
 Worked as liaison between operations, quality, and the senior leadership team to create
processes for inbound & outbound inspection.
 Implemented a system for records management & storage.
Joseph Terrebonne M: +1 210 845 7334
E: josephterrebonne@gmail.com
SUMMARY
Training & Operations Specialist recognized for building and empowering successful teams of
professionals through the use of customized one-on-one, small group, and web-based training
programs, with a focus on process development, cohesive teamwork, and business software
solutions, that lead to seamless workflows and self-organizing teams.
Valet Waste, LLC - San Antonio, Texas September 2009-September 2010
Service Valet
Valet Waste provides the Multifamily Housing Industry with five-nights-per-week doorstep trash and
recycling collection. As a Service Valet, I provided this service to 336 units at an assigned location.
U.S. Census Bureau - San Antonio, Texas April 2010-August 2010
Enumerator
Enumerators, also known as census takers, conduct research on behalf of the U.S. Census Bureau.
As an Enumerator, I collected household and demographic information by canvassing my assigned
areas. I then documented the results and submitted the reports to my Area Supervisor.
 Conducted on-site interviews with household residents in accordance with the guidelines set
by the U.S. Census Bureau.
 Assisted residents, as needed, by providing more information about each interview question.
 Met daily with other Enumerators to discuss any challenges or questions that presented in the
field.
The Amee Farm – Pittsfield, Vermont March 2009-September 2009
Farmer/Consultant
The Amee Farm is a working farm and lodge with a focus on education and agritourism. As a
farmer/consultant, I was tasked with designing the layout and planting schedule for a 1 acre
permaculture garden and 25 acres of pasture for rotational grazing & hay production.
 Devised a multi-year schedule for sustainable farm production and growth.
 Trained a small team of workers to assist with preparing the farm for full production.
 Supervised operations in the greenhouse, garden, and pastures.
 Coordinated with program managers to provide them with harvested items for events.
 Prepared long term farm staff to take over operations at the end of the season.
East Jordan Iron Works - San Antonio, Texas October 2008-March 2009
Shipping & Receiving Clerk
East Jordan Iron Works is a manufacturer and distributor of manhole covers and gratings for water,
sewer, drainage, telecommunications, and utility networks. As the Shipping & Receiving Clerk, I
processed all inbound and outbound shipments.
 Unloaded, verified, and received inbound material.
 Selected, consolidated, and prepared outbound material for shipment or delivery.
 Conducted weekly cycle counts and organized inventory as needed.
Spring Lake Ranch – Cuttingsville, Vermont October 2007-October 2008
House Advisor/Crew Leader
Spring Lake Ranch is a therapeutic community for adults with mental health and substance abuse
disorders. As a House Advisor/Crew Leader I lived and worked alongside residents, leading the wide
variety of tasks necessary to keep the Ranch running through every season of the year. I served as
a mentor to residents in their recovery of esteem, direction, and well-being.
 Worked with residents one-on-one and in small groups to complete various projects.
 Assessed each individual resident to determine their strengths, interests, and motivations in
order to most effectively provide them with the resources, training, and project goals to
ultimately achieve a successful outcome.
 Met regularly with healthcare practitioners and other staff to discuss resident progress and
treatment plans.
Ferguson Enterprises (Waterworks) – San Antonio, Texas May 2006-October 2007
Estimator (April 2007-October 2007)
Ferguson Waterworks is a supplier of pipe, valves, fittings, hydrants, manhole covers, and plumbing
hardware. My role as an estimator was to support the sales team by providing them with job
specific supply requirements.
 Researched upcoming projects and prepared material takeoffs per engineering and
municipality specifications.
 Prepared customer quotes and converted those quotes to sales orders as needed.
 Procured special order items from the manufacturer when necessary.
Warehouse Clerk (May 2006-April 2007)
 Unloaded, verified, and received inbound material.
 Selected, consolidated, and prepared outbound material for shipment or customer pickup.
 Assisted customers with creative solutions to special project requirements and challenges.
School of Excellence in Education – San Antonio, Texas September 2005-May 2006
Bus Driver/Custodian
As a school bus operator, my primary focus was the safety of all of the passengers on my bus. As a
custodian, it was my responsibility to support the students, teachers, and staff by keeping the
classrooms and offices clean and in good working order.
CERTIFICATIONS
Component Control / Quantum ERP Training San Antonio, Texas
Washington Aviation Group / Shipping Hazmat & Dangerous Goods San Antonio, Texas
Chromalloy Material Solutions / ATA Inspection (QA, FOD, SUP, QM) San Antonio, Texas
United States Department of Commerce / Export Compliance (2014) Washington D.C.

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Resume (Training & Operations Specialist) - Terrebonne 2015

  • 1. SKILLS  Technical Training  Team Building  Life Skills Training  Web-based Training  Work Therapy  ERP Software User Training  Project Management  Continuous Improvement  Root Cause Analysis  Resolution, Mediation, & Liaison PROFESSIONAL EXPERIENCE Chromalloy Material Solutions - San Antonio, Texas September 2010-Present Assistant Director of Quality & Operations, (September 2013-Present) Export Compliance Administrator Managed day-to-day operations for the JIT warehousing and distribution of gas turbine engine parts, including inbound & outbound logistics, receiving & shipping inspection, documentation review, export compliance, and handling of hazardous material & dangerous goods.  Provided ongoing leadership & training for the quality and operations teams at two warehouse sites (San Antonio, Texas and Newnan, Georgia), including ERP software, quality standards, lean processes, and safe practices.  Supported other departments (purchasing, repair management, sales & marketing, product line management, accounting) with ERP software training and export compliance oversight.  Provided support to other Chromalloy units via onsite and remote software training as well as guidance with process development and inventory tracking methods. Operations Supervisor, Lead Quality Inspector (September 2010-September 2013) Supervised the inspection of inbound & outbound shipments in accordance with FAA Requirements and Quality Standards.  Provided training and resource support to the Quality & Operations team in San Antonio.  Setup warehouse and database to track the flow of inventory & shipments.  Worked as liaison between operations, quality, and the senior leadership team to create processes for inbound & outbound inspection.  Implemented a system for records management & storage. Joseph Terrebonne M: +1 210 845 7334 E: josephterrebonne@gmail.com SUMMARY Training & Operations Specialist recognized for building and empowering successful teams of professionals through the use of customized one-on-one, small group, and web-based training programs, with a focus on process development, cohesive teamwork, and business software solutions, that lead to seamless workflows and self-organizing teams.
  • 2. Valet Waste, LLC - San Antonio, Texas September 2009-September 2010 Service Valet Valet Waste provides the Multifamily Housing Industry with five-nights-per-week doorstep trash and recycling collection. As a Service Valet, I provided this service to 336 units at an assigned location. U.S. Census Bureau - San Antonio, Texas April 2010-August 2010 Enumerator Enumerators, also known as census takers, conduct research on behalf of the U.S. Census Bureau. As an Enumerator, I collected household and demographic information by canvassing my assigned areas. I then documented the results and submitted the reports to my Area Supervisor.  Conducted on-site interviews with household residents in accordance with the guidelines set by the U.S. Census Bureau.  Assisted residents, as needed, by providing more information about each interview question.  Met daily with other Enumerators to discuss any challenges or questions that presented in the field. The Amee Farm – Pittsfield, Vermont March 2009-September 2009 Farmer/Consultant The Amee Farm is a working farm and lodge with a focus on education and agritourism. As a farmer/consultant, I was tasked with designing the layout and planting schedule for a 1 acre permaculture garden and 25 acres of pasture for rotational grazing & hay production.  Devised a multi-year schedule for sustainable farm production and growth.  Trained a small team of workers to assist with preparing the farm for full production.  Supervised operations in the greenhouse, garden, and pastures.  Coordinated with program managers to provide them with harvested items for events.  Prepared long term farm staff to take over operations at the end of the season. East Jordan Iron Works - San Antonio, Texas October 2008-March 2009 Shipping & Receiving Clerk East Jordan Iron Works is a manufacturer and distributor of manhole covers and gratings for water, sewer, drainage, telecommunications, and utility networks. As the Shipping & Receiving Clerk, I processed all inbound and outbound shipments.  Unloaded, verified, and received inbound material.  Selected, consolidated, and prepared outbound material for shipment or delivery.  Conducted weekly cycle counts and organized inventory as needed.
  • 3. Spring Lake Ranch – Cuttingsville, Vermont October 2007-October 2008 House Advisor/Crew Leader Spring Lake Ranch is a therapeutic community for adults with mental health and substance abuse disorders. As a House Advisor/Crew Leader I lived and worked alongside residents, leading the wide variety of tasks necessary to keep the Ranch running through every season of the year. I served as a mentor to residents in their recovery of esteem, direction, and well-being.  Worked with residents one-on-one and in small groups to complete various projects.  Assessed each individual resident to determine their strengths, interests, and motivations in order to most effectively provide them with the resources, training, and project goals to ultimately achieve a successful outcome.  Met regularly with healthcare practitioners and other staff to discuss resident progress and treatment plans. Ferguson Enterprises (Waterworks) – San Antonio, Texas May 2006-October 2007 Estimator (April 2007-October 2007) Ferguson Waterworks is a supplier of pipe, valves, fittings, hydrants, manhole covers, and plumbing hardware. My role as an estimator was to support the sales team by providing them with job specific supply requirements.  Researched upcoming projects and prepared material takeoffs per engineering and municipality specifications.  Prepared customer quotes and converted those quotes to sales orders as needed.  Procured special order items from the manufacturer when necessary. Warehouse Clerk (May 2006-April 2007)  Unloaded, verified, and received inbound material.  Selected, consolidated, and prepared outbound material for shipment or customer pickup.  Assisted customers with creative solutions to special project requirements and challenges. School of Excellence in Education – San Antonio, Texas September 2005-May 2006 Bus Driver/Custodian As a school bus operator, my primary focus was the safety of all of the passengers on my bus. As a custodian, it was my responsibility to support the students, teachers, and staff by keeping the classrooms and offices clean and in good working order. CERTIFICATIONS Component Control / Quantum ERP Training San Antonio, Texas Washington Aviation Group / Shipping Hazmat & Dangerous Goods San Antonio, Texas Chromalloy Material Solutions / ATA Inspection (QA, FOD, SUP, QM) San Antonio, Texas United States Department of Commerce / Export Compliance (2014) Washington D.C.