1. Raymond V. Joos
3090 Strathaven Ct.
Dublin, OH 43107-1913
(614) 889-9982
rayjenjoos@att.net
CareerInterest
IT Application specialist with responsibilities in all project life-cycle phases with goal of
producing on demand accessible,customizable, and easy to use software that exceeds customer
expectations.
Skills Summary
Technical
Languages:
COBOL,MicroFocus COBOL,Java, XML, HTML, Javascript, VB Script, Visual Basic,
Active X Data Objects, ASP,COM/COM+
Client Server:
IDE/SDK: Eclipse, BlueJ, Microsoft Visual InterDev 6.0, soapUI, XMLSpy, WSRR,
Dreamweaver,Flash, Cold Fusion
Mainframe:
Tools: Extra! Enterprise, PanValet,Xpediter, File-Aid, FTP,ChangeMan, IBM Debug
Environments: MVS(zOS), TSO/ISPF, VM/CMS, CICS, VSAM, IMS, JCL
Office Software:
Skilled Lotus Notes Professional, Microsoft Office Products, Visio, Photoshop, HP
Quality Center, MS Project 98 software
Certifications
Franklin University, Object-Oriented Programming & Development in Java
Certified Internet Webmaster (CIW) Designer designation
Project Management:
 Agile Methodology and practices (Visual Management boards, cadence meetings)
 Certificate training in Team Leader and Team Member development (team building)
 Training in Project Management,Time Management, and PersonalProductivity and
Building PersonalInfluence.
Awards
 2013 IT Outstanding Contribution (for) Technology and Transformation. Associate
Choice Winner & Finalist – Internet Property Express web service.
 Won 2000 Outstanding Web Site web award from Web Marketing Association.
 Received 25+ “Bravo” rewards recognizing performance that goes far above and beyond
expectations in last 5 years.
Experience
Nationwide, Columbus, OH 2005- present
Senior Developer, IT Applications
Analyzed, designed, developed, coded, tested, debugged, documented, and maintained programs
for Customer Service and Billing. 2015

2.  Application Services developer assigned to Customer Service and Billing working
various projects on NPB,NMPS, and BAM.
Analyzed, designed, developed, coded, tested, debugged, documented, and maintained mainframe
COBOL programs for PersonalLines Property. (2005 – 2015)
 Functional Lead for Fire Processing System (FPS) Web Services and Property Quote
applications utilizing Service Oriented Architecture (SOA).
 Broad knowledge of Personal Lines Property sub-systems on-line and batch policy
processing, rating, and print.
 Chief resource and functional lead for applying continual Pricing Property Rate
Revisions.
 Saved time and money by reducing cycle time of Property rate changes.
 Converted severalstates from Fire Processing System (FPS) COBOL rating programs
(mainframe) to programs generated dynamically from an Oracle database in the Shared
Universal Rate Generation Engine (SURGE) application.
 Eliminated discrepancies between front end (AOA) system and back end systems
(NAPS) Auto premiums and (FPS) Homeowners premiums saving time and money.
 Developed work-group code inspection standards some of which adopted by Property
and Casualty Systems IT organization.
 Serve as subject matter expert (SME) on SURGE application and lead training of pricing
actuaries,developers, QA Testers,and business analysts on the use of Pricing
Applications (software suite) used by SURGE.
 Provided rotational on-call support of the batch flows for the FPS policy processing
system.
 Enhanced/maintained Monthly Protection Against Inflationary Dangers (PAID) reporting
process.
Nationwide, Columbus, OH 1999-2004
Developer, IT Applications
Pricing Solutions developer with increasing responsibilities working on COBOL Rating
programs.
 Lead conversion of all states with Mobile Homeowners rating from FPS to SURGE.
 Created new streamlined, repeatable process for rating modules used in Nationwide Auto
Processing System (NAPS) [back end] and Agency Office Automation (AOA) [front
end] systems.
 Lead team effort to replace AOA rating modules (Auto) with integration of SURGE
rating. This saved time and money by reducing the time it takes to do a limited
scope rate change from 8 weeks to 2 weeks. Using the same rating programs for
AOA and NAPS significantly reduced the programming effort.
 Rebuilt all applicable state rating modules to give 2001 module year rates to go with first
NGI implementation of SURGE into AOA Auto.
 Designed, developed, coded, and unit tested states with Nationwide General Insurance
(NGI) for SURGE integration into AOA.
 Resolved all production problems (hotline calls) for states in AOA Auto integrated with
SURGE new rating in well-timed manner minimizing customer impact.
 Developed full module code generation (tables and calculations (AcceleRate project) in
one-step process further reducing time for analysis, coding, and testing programmer man-
hours.
Volunteer on the PersonalLines Solutions intranet web development team.

3.  Lead redesign, enhancements,and maintenance of site as department communication tool
used by 600+ employees.
 Won 2000 Outstanding Web Site web award from Web Marketing Association.
 Co-lead group of interns in converting site to new company web site I-net standards.
Maximation, LLC, Columbus, OH 1996-1999
Consultant
CompuCard, International
Credit Card Reporting system
 Modified programs for transfer of companies - first ever – IBM mainframe
application from a previous vendor.
 Improved online system lost or stolen reporting capabilities to allow faster response
time from customer service representatives.
 Streamlined batch processing of card enrollment reward system.
Harrington Insurance Claims Services
 Upgraded batch environment JCL to current standards to reduce complexity and
simply processing.
Columbia Gas
 Rewrote programs for monthly cross-channelreports.
Nationwide P & C Systems – Pricing Solutions department.
Pricing Universal Rating and Realignment (PURR) project.
 Developed new realignment charts and spreadsheets for 20 states.
 Tested changes with data from ARISE system in timely manner.
CISCORP, Pittsburgh, PA 1994-1996
Consultant
Northrop-Grumman, Dayton, OH
Worked on Material Requirements Planning (MRP II) application used by the United States Air
Force.
 Administered new variable population and database threshold reporting as Data Analyst.
 Performed application program maintenance on COBOL mainframe application.
 Provided rotational on-call support for batch JCL job flow.
Education
Ohio University, Athens, OH
 Bachelor of General Studies in Business and Computing and Information Services. 1991
- Student Associate programmer for the University Computing and Learning Services
department.
 Associates of Science in Computer Science Technology, 1988
- Assistant to college coordinator with oversight for class registration and administration
and computer lab instruction.
- Developed Lotus 1-2-3 spreadsheet macro to create class registration/attendance lists.
- Computer Lab supervisor assisting students with their class lab assignments.