More Related Content Similar to OpenText Business Center for SAP (20) OpenText Business Center for SAP6. OpenText Confidential. ©2016 All Rights Reserved. 6
The Digital Content Platform manages the
unstructured world of the Digital core …
Digital Content Platform
The Digital Core
7. OpenText Confidential. ©2016 All Rights Reserved. 7
… in todays hyperconnected world of data,
processes and content
Digital Content Platform
The Digital Core
8. OpenText Confidential. ©2016 All Rights Reserved. 8
The Digital Core
… that comes in many forms, …
OpenText
Trading Grid and
EDI
Fax and
Invoices
Email and
Mobile
E-Forms and
hand written
Digital Content Platform
9. OpenText Confidential. ©2016 All Rights Reserved. 9
… supports multiple business areas …
Workforce
Assets Suppliers
Customers
The Digital Core
Digital Content Platform
10. OpenText Confidential. ©2016 All Rights Reserved. 10
… and requires unique digitization and
connections …
Workforce
Assets Suppliers
Customers
The Digital Core
Digital Content Platform
11. OpenText Confidential. ©2016 All Rights Reserved. 11
… because content is often generated as well
as digitized.
Workforce
Assets Suppliers
Customers
The Digital Core
Digital Content Platform
12. OpenText Confidential. ©2016 All Rights Reserved. 12
The Digital Content Platform manages the
unstructured world of the Digital core
Digital Content Platform
The Digital Core
13. OpenText Confidential. ©2016 All Rights Reserved. 13
Business Center is a gateway to the Digital Core
Introducing OpenText Business Center
for SAP Solutions
15. OpenText Confidential. ©2016 All Rights Reserved. 15
Content such as …
• Incoming delivery
notes
• Order confirmation
• Supplier statements
• PR and PO monitor
• Approval change of
master data
• Service Entry Sheet
• Work orders
• Contracts
• Order / shipment
documents
• Failure Report
• Incident Report
• Inspection Notes
• Technical
Documentation
• Mailroom for HR forms
• Sick notes
• I-9
• Certificates
• Driver License
• CV
• Applications
• Incoming sales order
• Incoming customer
statements
• Contracts
• Customer Returns
• Receipts
• Guarantees
19. OpenText Confidential. ©2016 All Rights Reserved. 19
Content is available on any device at any time in
context …
The Digital Core
Digital Content
Platform
20. OpenText Confidential. ©2016 All Rights Reserved. 20
… providing measurable cost and time savings.
The Digital Core
Digital Content Platform
• Quicker processing of
maintenance reports
• Reduce paper heave
processes
• Alignment of employee and
process
• Visibility of document and
asset routing
• More time for strategic
tasks
• Shorter response time
• Lower costs for processing
workforce requests
• Automate manual
processes
• Reduced processing cost
per delivery note
• Track incoming delivery
notes from arrival to posting
• Reduce delivery notes
backlog
• Gain insights into goods
receipt processes
• Better customer service
processing returns and
complaints
• Reduced cost per sales
order
• Reduce order backlog
• Improve SLA’s
22. OpenText Confidential. ©2016 All Rights Reserved. 22
1 2 3
Sales Order
Processing
Document
Onboarding for
Employee File
Management
Incoming Delivery
Notes
23. OpenText Confidential. ©2016 All Rights Reserved. 23
1
Sales Order Entry
Barriers to
efficient
processing
Management
Ÿ Inadequate process control
Ÿ Little transparency of sales order
management
Ÿ No insight into bottlenecks
Processes and IT
Ÿ Stand-alone systems
Ÿ Inefficient, paper-based, labor-
intensive
Ÿ Little standardization
Ÿ Error-prone
Ÿ Excessive cost per sales order
Sales Operations
Ÿ Unapproved discounts
Ÿ Customers exceeding credit limits
Ÿ Incorrect quotes
Ÿ Order fulfillment and billing errors
Ÿ Poor customer relations
Ÿ Lost sales
24. OpenText Confidential. ©2016 All Rights Reserved. 24
1
Sales Order Entry
Optimized Sales
Order Entry
Processing
Sales Operations
Ÿ Easy, value-based prioritization
of sales order processing
Ÿ Clear, automated rules for
discount approvals and credit
limits
Ÿ Full process automation
Ÿ Simple exception handling
Ÿ Reduce sales order backlog
Ÿ Meet Service Level Agreements
Ÿ Correct quotes and order
fulfillment
Ÿ Near-zero billing errors
Processes and IT
Ÿ Integrated systems and processes
Ÿ Standardization and automation
Ÿ Workflows that minimize
reconciliation time
Ÿ Reduced cost per sales order
Management
Ÿ Full process control
Ÿ Transparency across sales order
lifecycle
Ÿ Global insight into process details
Ÿ Track sales orders from arrival to
posting
25. OpenText Confidential. ©2016 All Rights Reserved. 25
2
Incoming Delivery
Notes
Barriers to
Delivery Note
Processing
Good receipts Operations
Ÿ Manual data entry and
processing
Ÿ Incorrect good receipts
Ÿ Order fulfillment and billing
errors
Ÿ Poor supplier relations
Ÿ Lost sales
Processes and IT
Ÿ Stand-alone systems
Ÿ Inefficient, paper-based, labor-
intensive
Ÿ Little standardization
Ÿ Error-prone
Ÿ Excessive cost per Delivery Note
Management
Ÿ Inadequate process control
Ÿ Little transparency of sales order
management
Ÿ No insight into bottlenecks
26. OpenText Confidential. ©2016 All Rights Reserved. 26
2
Incoming Delivery
Notes
Optimized
Delivery Note
Entry Processing
Good Receipt Operations
Ÿ Automatic data extraction and
processing of incoming Delivery notes
Ÿ Data comparison w/ Purchase Order
Ÿ Updating goods received from mobile
device
Ÿ Full process automation
Ÿ Simple exception handling
Ÿ Reduce Delivery Notes backlog
Ÿ Meet Service Level Agreements
Processes and IT
Ÿ Integrated systems and processes
Ÿ Standardization and automation
Ÿ Workflows that minimize
reconciliation time
Ÿ Reduced cost per Delivery Notes
Management
Ÿ Full process control
Ÿ Transparency across sales order
lifecycle
Ÿ Global insight into process
Ÿ Track sales orders from arrival to
posting
27. OpenText Confidential. ©2016 All Rights Reserved. 27
3
Challenges to
Document
Onboarding
Employee File
Management
HR Operations
Ÿ Poor service levels
Ÿ Time wasted with administrative
tasks
Ÿ Incorrect employee records
Processes and IT
Ÿ Stand-alone systems
Ÿ Inefficient, paper-based, labor-
intensive
Ÿ Little standardization
Ÿ Error-prone
Management
Ÿ Inadequate process control
Ÿ Little transparency of HR
processes
Ÿ No insight into bottlenecks
28. OpenText Confidential. ©2016 All Rights Reserved. 28
3
Streamlined
Document
Onboarding
processes for
Employee File
Management
HR Operations
Ÿ Accurate Employee Files
Ÿ Well-filed HR documents
Ÿ Adjusting workload per HR
administrator
Ÿ Shorter response time
Ÿ More bandwidth for strategic
tasks
Ÿ Supporting HR processes like
payroll
Processes and IT
Ÿ Integrated systems and
processes
Ÿ Standardization and automation
Ÿ Reduced cost per document
Management
Ÿ Full process control
Ÿ Transparency along document
onboarding
Ÿ Global insight into process details
Ÿ Track HR documents from arrival
to filing
29. OpenText Confidential. ©2016 All Rights Reserved. 29
• EU entry
certificates
• Remittance
advice
• Payment request
• Check request
• Payment
approval
• Vendor
Statements
• Mailroom for HR
forms (combined
w/ EFM)
•Sick notes
•I-9
•Certificates
•Driver License
• Customer Order
• Engineer-to-
Order process
• Product Lifecycle
Management
• Requirements
• Specifications
• Data sheets
Business Center can be used for many other
use cases
Asset Employee FinanceProduct CustomerSupplier
• Incoming delivery
notes
• Order
confirmation
• Supplier
statements
• PR and PO
monitor
• Approval change
of master data
• Service Entry
Sheet
• Work orders
• Contracts
• Order / shipment
documents
• Failure Report
• Incident Report
• Inspection Notes
• Technical
Documentation
• Incoming sales
order
• Incoming
customer
statements
• Contracts
30. OpenText Confidential. ©2016 All Rights Reserved. 30
OpenText Suite for SAP
SAP Ariba Solutions | SAP S4/HANA | SAP Hybris | SAP SuccessFactors Solutions | Microsoft
INFORMATION DELIVERYINFORMATION MANAGEMENTINFORMATION PROCESSING
Invoice Management & OCR
Business Center / Digital Content
Processing
xECM for
Sharepoint
INFORMATION GOVERNANCE Archiving & Document Access
Core
Document
Presentment
Hybris Digital
Documents
Employee File
Management
Extended ECM
Digital Asset
Management
xECM for SAP
SuccessFactors
On Premise | OpenText Cloud | Hybrid