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Some Background on Fizz Good
• LeanKit in the beginning …
• As we grew …
• Growing pains …
Hurray! Never Again
LeanKit for Construction and Connections and Mobile and
Marketing and SSO and ….
We love Lean,
Kanban,
Agile, DevOps
AND
FSGD
( Fizz Good )
Frequent
Small
Good
Decoupled
Frequent
Small
Good
Decoupled
Annually
Quarterly
Sporadic
Release Frequently for …
(IMPROVE IT LATER IF NECESSARY.)
Changing business realities
"We are getting away
from 2 years, 3 years, 4
years, 5 years, to design,
build, test and then
deliver a product. We live
in a world of high levels of
agility; being able to build,
measure, learn; being
able to get on a faster
cadence and a faster loop
where we can deliver
value more frequently."
… and we
don’t just
mean to the
customer
because
math
(not the Agile Manifesto)
0% 100%
Utilization
0
Infinity
Cycle
Time
A fully busy system == zero productivity
All credit and praise rightfully belongs to to Don Reinertsen
WIP Limit 1 2 5 10 20 Infinite
Average Cycle
Time
1.0 1.5 2.8 4.6 7.2 10
Time in
Queue
0 0.5 1.8 3.6 6.2 9
Utilization
Percent
47 63 79 85 89 90
Slack
Time
53 37 21 15 11 10
Blocking
Percent
47 30 13 5 1 0
All credit and praise rightfully belongs to Don Reinertsen
A little bit of reduction goes a long way
All credit and praise rightfully belongs to Don Reinertsen
WIP Limit 1 2 5 10 20 Infinite
Average Cycle
Time
1.0 1.5 2.8 4.6 7.2 10
Time in
Queue
0 0.5 1.8 3.6 6.2 9
Utilization
Percent
47 63 79 85 89 90
Slack
Time
53 37 21 15 11 10
Blocking
Percent
47 30 13 5 1 0
Let’s assume the starting point is 90% utilization, 10
day cycle time & no WIP limits
WIP Limit 1 2 5 10 20 Infinite
Average Cycle
Time
1.0 1.5 2.8 4.6 7.2 10
Time in
Queue
0 0.5 1.8 3.6 6.2 9
Utilization
Percent
47 63 79 85 89 90
Slack
Time
53 37 21 15 11 10
Blocking
Percent
47 30 13 5 1 0
All credit and praise rightfully belongs to Don Reinertsen
A WIP limit of twice current average makes us
28% faster in return for 1% slack
WIP Limit 1 2 5 10 20 Infinite
Average Cycle
Time
1.0 1.5 2.8 4.6 7.2 10
Time in
Queue
0 0.5 1.8 3.6 6.2 9
Utilization
Percent
47 63 79 85 89 90
Slack
Time
53 37 21 15 11 10
Blocking
Percent
47 30 13 5 1 0
All credit and praise rightfully belongs to Don Reinertsen
A WIP limit equal to current average makes us
54% faster in return for 5% slack
0% 100%
Utilization
0
Infinity
Cycle
Time
Higher variability = even less utilization
All credit and praise rightfully belongs to to Don Reinertsen
It’s tough to
limit WIP with
variable batch
sizes
Frequent
Small
Good
Decoupled
Big
Some things
are just
naturally big?
Some things
are just
notoriously big
Why?
Why?
Why?
Why?
Why?
Five Why's
Root Cause Analysis
5 Why example: notoriously big things
Why does it have to be so big?
It does lots of things and has lots of components
Why does it do so many things?
Because they are interrelated.
Why can't they be broken into several releases?
Because it is costly to deploy each of them
Why is that?
Because we do not have an automated testing and release process
Round Robin
Scheduling
• Breaking work into smaller
slices
• Just-in-time decision making
Round Robin
Scheduling
Round Robin
Scheduling
Round Robin
Scheduling
Round Robin
Scheduling
Round Robin
Scheduling
• Smaller batch size allows
flexible reprioritization without
context switching
Round Robin
Scheduling
Round Robin
Scheduling
Round Robin
Scheduling
• What next?
• Project B?
• Bugs?
• Maybe Project C?
• Your choice!
Round Robin
Scheduling
Round Robin
Scheduling
Round Robin
Scheduling
• Oh no. Project B Part 2 is
taking too long.
• Too big!
• Too fat!
Stop Digging
Round Fat Robin
Scheduling
• Move it aside
• Choose next priority
Fat Robin
Scheduling
• Small & Decoupled allow us to
complete, and gain value from,
other portions of the project
Fat Robin
Scheduling
Fat Robin
Scheduling
Fat Robin
Scheduling
Fat Robin
Scheduling
Fat Robin
Scheduling
Fat Robin
Scheduling
• Back to that fat robin
• Break him up into smaller
pieces
Fat Robin
Scheduling
• Flow as usual
Fat Robin
Scheduling
Fat Robin
Scheduling
Fat Robin
Scheduling
• What about critical issues?
Fat Robin
Scheduling
• Stop the line
• Tools down on other work
• Do not simply add more work
to the team
Fat Robin
Scheduling
• Critical issue resolved, back to
usual flow
Fat Robin
Scheduling
Fat Robin
Scheduling
Fat Robin
Scheduling
Fat Robin
Scheduling
Fat Robin
Scheduling
Fat Robin
Scheduling
Fat Robin
Scheduling
Fat Robin
Scheduling
Fat Robin
Scheduling
Fat Robin
Scheduling
Frequent
Small
Good
Decoupled
Garbage
Tested
Logged
Documented
Reviewed
@ifandelse
github.
com/ifandelse
Frequent
Small
Good
Decoupled
Garbage
Gold-plated
Frequent
Small
Good
Decoupled Damaging
Frequent
Small
Garbage
Decoupled
Frequent
Small
Good
Damaging
Frequent
Small
Good
Decoupled
Frequent
Small
Garbage
Decoupled
PRIMUM NON NOCERE
PRIMUM NON NOCERE
First, do no harm
Frequent
Small
Good
Decoupled
beneficence
non-maleficence
bioethics
(i.e. non damaging, do no harm)
Frequent
Small
Good
Decoupled
Coordinated
Damaging
DecoupledCoordinated
Coordinated
"These services need to be
able to change independently
of each other, and be deployed
by themselves without requiring
consumers to change. ...
Without decoupling, everything
breaks down for us."
Example: Custom Icons
Example: Custom Icons
Example: Custom Icons
New field in the database, prepopulated … SHIP IT!
Example: Custom Icons
Use that to relabel UI in browser … SHIP IT!
Example: Custom Icons
Use that to relabel UI in mobile … SHIP IT
Example: Custom Icons
Add edit field to browser board edit UI … SHIP IT!
Example: Custom Icons
All the pieces are in place. It just works.
Example: Custom Icons
ANNOUNCE IT (prewritten … whenever)
Marketing
Team
Browser
Team
Mobile
Team
API
Team
Sales
Team
Releasing a New Feature
Frequent
Small
Good
Decoupled
Frequent
Small
Good
Decoupled
Frequent
Small
Good
Decoupled
Frequent
Small
Good
Decoupled
Frequent
Small
Good
Decoupled
Results
LeanKit Mobile Team Releases
LeanKit Mobile Team Releases
Bet
a
LeanKit Mobile Team Releases
WSM Radio
Home of Grand Old Opry
Regular
Listeners
Brentwood, TN’s Blaw-Knox Tower
• Extremely large target audience for the era
• Required tallest US radio tower when built in 1932
• Height put it under severe pivoting strain
• Normal design would have meant massive frame
• Instead, lean design was lighter & cheaper
• Lightweight modular design was faster to install
• Smaller cross section requires less maintenance
• Narrow base pivots easily, needs minimal
insulation
Marketability
Sustainability
Frequency
Feature Delivery
WFSGD
The Spirit of LeanKit
Repeat
Customers
Product
Management
Technical
Excellence
Decoupled
Small
Good
View our FSGD (Fizz Good) content and download this presentation: leankit.com/FSGD
2014 by LEANKIT – Daniel Norton, Jon Terry and Chris Hefley
FSGD (Fizz Good) – A LeanKit Way of Working
FSGD (Fizz Good) is made available under the Creative Commons Attribution-ShareAlike 4.0 International License:
http://creativecommons.org/licenses/by-sa/4.0/

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