1. JOJO PAGULAYAN
Blk 33 L33 PH2 PasongCamachille II
Mary Cris Complex Gen. Trias, Cavite
jojo.pagulayan@yahoo.com.ph
CP# 09062143975/ 09235970984
Job objective: To obtain position in the field of IT and harmonize with a
Team of professional experienced for my individuals as well
As corporate development as a graduate of BSIT.
CAREER ACHIEVEMENTS
Computer software and hardware repair
Computer literate (MS Word, Excel, PowerPoint, Internet)
Photo Editing using adobeCS5 Photoshop and Illustrator (Beginner)
Good communication and people oriented
Team worker
WORK EXPERIENCE:
DHL Global Forwarding (Phils.) Inc.
8th Flr., Star Cruises Centre,
100 Andrews Avenue, New Port City
Cybertourism Zone, Pasay City 1309
Cell: 09054319366
Date of Employment: June 2013-June 2015
Position: POC-Point of Contacts
DUTIES & RESPONSIBILITIES
o Responsible in validating customer’s request thru GSN tickets prior to
dissemination to team member.
o Assisting the team/agents on the proper and effective procedure and
processes ofcustomer’s request thru SAP system.
o In the absence of Team Leader, maintains on time and accurate score card of
team.
o Responsible in attending management meeting in the absence of Team
Leader as well as if required and or advised to do so.
o Responsible in complying daily and weekly reports in an on time and
accurate manner.

2. EDUCATION
Cavite State University
Bachelor of Science in Information Technology
Imus Campus
2009-2013
With Diploma
TRAINING & SEMINARS ATTENDED
L.I.T.E at 1.0 (IT Organization)
o Attended General meetings and activities with new trends
In Information Technology
June 2009
The Next GenerationLearning through Interactive Multimedia
(TechTutor 4)
SM Megatrade Hall 2, Ortigas Center, Madaluyong City
September 25-26, 2012
New Trends in Information Technology& Android Programming
913 N Reyes St. Sampaloc, Manila
September 9, 2012
Dasmarinas City Computer Institute
o MS word/ Excel
o Troubleshoot
o NCII Photoshop/Autocad
April- May 2012
CHARACTER REFERENCES:
Teresa Hashiguchi
Supervisor
CJ Korean Express Phils Inc.
09083362106

3. Erwin E Daza
Computer Technician
IBM Corporation
09771458817
Rommel Batallones
Co-Worker
DHL Global Forwarding Inc.
09777509796
____________________
Applicant