Knowledge sharing through communities

1. Creating a Knowledge
Community Across your
Organization

2. Community Leader in Office 365 and SharePoint
Twitter: @Rockett_15
Houston SharePoint User Group President
SharePoint Saturday Houston Chair
Houston, Tx
Johnny is a passionate evangelist who attributes his professional experiences, technical expertise
and real-world SharePoint and Office 365 experience with organizations. He served 10 years in the
U.S. Navy serving on 2 Aircraft Carriers (USS Eisenhower & USS Nimitz) as an Electrical Work Center
Supervisor. He graduated from the University of Phoenix of Houston in 2011 with a Bachelor of
Science degree in Business Information Systems. Johnny has been working in the SharePoint
community for the last 9 years.
Johnny Lopez

3. Agenda

4. Millennials surpass Gen Xers as the largest
generation in U.S. labor force BY RICHARD FRY

5. Generational Preferences at Work
FROM: http://blog.avanade.com/avanade-insights/collaboration/microsoft-teams-supercharges-collaboration-for-millennials-to-boomers/

6. Knowledge Sharing Vision
Knowledge Sharing enables employees to contribute, leverage and share experience and
discipline expertise for world-class customer and business outcomes. Collaborative
Knowledge Communities are a center driver for enable the vision.

7. What types of knowledge?
Vison, Missions,
Values
History Buying Process Pricing
Customer
Service Process
Product/Services
New
Developments
Marketing
Strategy
FAQs Case Studies
Standard
Operating
Procedures
Industry Best
Practices
Insights

8. Who are the key knowledge holders?
CEO
Vice President
of Sales
Vice President
Marketing
Operations
Manager
CIO HR Director
Key Managers IT Director

9. How do we obtain knowledge?
Verbal Communication
• Face to face meetings
• Individual or Group
Published Materials -
Content
• Company Website
• Intranet – Internal Website
• Internet – Google, Bing, etc
• Internal File repositories
• Training Materials
Experience
• OJT
• Industry
• Training

10. Knowledge Mapping
• Collaborative
• Repetitive
• Ongoing

11. How can we capture that Knowledge?

12. SharePoint and OneDrive cloud momentum
250k
Organizations
85%
Of Fortune 500
60%
Of all seats are online
90%
Growth in active users
300%
Growth in data stored

13. New SharePoint and OneDrive cloud momentum
300k+
Organizations
85%
Of Fortune 500
65%
Of all seats are online
90%
Growth in active users
300%
Growth in data stored
https://techcommunity.microsoft.com/t5/SharePoint-Blog/Connecting-the-modern-workplace-with-SharePoint-and-OneDrive/ba-p/110399

14. Delve
• Delve helps you discover the information that's likely to be most interesting to you right now - across
Office 365. Find information about people - and through people - and help others find you.
• You don't have to remember the title of a document or where it's stored. Delve shows you documents
no matter where they're stored in OneDrive for Business or SharePoint in Office 365.
• Delve never changes any permissions, so you'll only see documents that you already have access to.
Other people will not see your private documents.

15. Delve
• Organizational Insights
• Profile Data
• Interest & Skills
• Personalized Content
• Office Graph - machine learning
• Delve Cards
• Mobile App

16. SharePoint
Organizations use SharePoint as a secure place to store, organize, share, and access information from any device.
• SharePoint Online - A cloud-based service, hosted by Microsoft, for businesses of all sizes. Instead of installing and deploying
SharePoint Server on-premises, any business can subscribe to an Office 365 plan or to the standalone SharePoint Online service.
• SharePoint Foundation (not available after SP2016) - is free for on-premises deployment. You can use SharePoint Foundation to
create many types of sites where you can collaborate on webpages, documents, lists, calendars, and data.
• SharePoint Server - It includes all the features of SharePoint Foundation. And it offers additional features and capabilities, such as
Enterprise Content Management, business intelligence, enterprise search, personal sites, and Newsfeed.

17. SharePoint
• File Sharing
• Co-Authoring
• Calendaring
• Search
• Community Sites
• Wikis
• Discussion Boards (Deprecated)
• Content types and taxonomy
features MMS
• Mobile App - Intranet in your pocket

18. OneDrive
OneDrive for Business is an integral part of Office 365 or SharePoint Server, and provides place in
the cloud where you can store, share, and sync your work files. You can update and share your
files from any device with OneDrive for Business. You can even work on Office documents with
others at the same time.

19. OneDrive
• Personal Files
• Store
• Share
• Secure
• Organize
• Sync Client

20. Microsoft Teams
Microsoft Teams is the chat-based workspace in Office 365. It's the hub for team chats, calls,
meetings, and messages. Teams is extensible and customizable, and it's secured and standards-
compliant to make sure your company's most sensitive collaborations are private.
• Bring your team together
• Chat 1:1 and with groups
• Connect with online meetings
• Files, notes, apps, and more, all in one place

21. Office 365 Groups
• Public or Private
• Distribution Lists email address
• Shared Calendar
• SharePoint Site
• OneNote book
• Access from Outlook Online or Client
• Connect 3rd Party Apps

22. Planner
Planner makes it easy for your team to create new plans, organize and assign tasks, share files,
chat about what you’re working on, and get updates on progress.

23. SharePoint Content Strategy
Intranet Portal Sites Team Sites (Private) Extranet Sites (External) Office 365 Groups
Consistent Look and Feel More team focused External sharing enabled Public or Private
Enterprise Shared
Taxonomy
Security by association Highly governed Internal or External Users
Governance Team Accountability 3 authoration levels Communication
Center of Excellence Co-Authoring Restrictive content Storing files
Intuitive Navigation Calendar sharing

24. Knowledge Communities
A Knowledge Community ​is a group of professionals facing similar work challenges and
learning opportunities.
• Communities are "bounded" to facilitate building and leveraging trusted
relationships within and across businesses and disciplines.
• While bounded, Communities have porous boundaries enabling broader
collaboration and engagement.
• Knowledge Communities are central for building a collaborative, global culture.

25. Community Purpose
•Connect employees with knowledge and expertise (tapping into key expertise) across your
organization to improve the speed of problem-solving and effective decision making related to
Knowledge Sharing.
•Create a critical center of expertise for curated Knowledge Communities.
•Provide a forum for quickly gathering ideas and sharing best practices.
•Improve overall productivity and eliminate siloes​.

26. Community Benefits and Value
•Through sharing and reuse of consistent approaches and methods, we create speed to quickly
stand up Knowledge Communities and drive down the overall cost of implementation.
•By "tapping into the power of many", we can harness employee ingenuity and experience to
accelerate achievement of our respective goals and objectives.

27. Individual Benefits for Community​ Participation
•Continue learning and faster professional development
•Faster problem solving through accessing expert knowledge
•Share your own expertise to broaden influence
•Improve communication with peers
•Increase productivity and quality of work
•Develop a sense of professional identity
•Enhance our professional reputation
•Exposure to new opportunities

28. Thank You!
PLATINUMSILVERBRONZE

29. We work hard, we party hard! 
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30. Don’t forget to complete your
session evaluations