John Long e-mail:jlongempire@yahoo.com
938N. Randolph St Philadelphia PA 19123 tel: 215 3270145
1
PROFESSIONAL
SUMMARY: Innovative relationship and business development professional with proven track record of
increasing profitability and while largely focusing on customer service. Skilled and effective at
developing relationships to attain new business and cultivating those with existing clientele to
enhance revenue streams. Consistently able to fully evaluate and understand client needs and
tailor targeted solutions to them.
KEY STRENGTHS:
 Outstanding Communication, Interpersonal & Networking Techniques
 First class Presenter & Public Speaker
 Strong Negotiator
 Extensive B2B & B2C Inside & Outside Sales Experience
 Client-focused Relationship Management
 New Account Development
 Wide breadth of Direct Marketing Knowledge
 Superior Rapport Building & Relationship Cultivation
 Effective Conflict Resolution & Problem Solving faculties
 Exceptional Closing Abilities
 Achievement of multiple Sales Training Certifications
 Advanced Skills with Microsoft Suite
 Proficiencies with CRMs
EXPERIENCE: Marx Medical Equipment
Account Manager (Contract Position) 2015
Medical Equipment& service provider that specializesin mobility & durablemedical equipmentDME).
 Contracted to develop and build relationships to drive service and equipment business.
 Conduct seminars at medical and patient living facilities to demonstrate benefits of product and
service lines to care providers and end users
 Work with service coordinators to identify specialized needs and tailor customized solutions.
 Collaborate with physicians and insurance companies to confirm that all requirements are met
to ensure a smooth fulfillment process for patients.
 Identify sales leads, build and maintain pipeline.
 Develop maintenance schedules in coordination with service technicians and address any
equipment repair needs.
 Represent the company at medical organizational events and activities including conferences
and expos.
DataBid Inc.
Account Executive 2013- 2014
Web-based Construction ProjectInformation software provider.
 Accountable for increasing revenue by building relationships, promoting and selling data and
information solutions to commercial construction industry professionals.
 Develop and generate new business by proactively connecting with key managers and
conducting software demonstrations.
 Utilize a consultative sales approach to market web based data, information services and
products into the marketplace.
 Address all client issues and coordinate with other departments as needed to resolve any
problems
 Effectively manage prospects and maintain key information using CRM.
 Received recognition as a lead monthly performer for exceeding metrics.
Empire Group Marketing
Business Development Manager 2006-2013
Professional marketing and promotional services organization
 Responsible for servicing and managing existing accounts as well as signing new contracts
with municipal, community and national organizations

John Long e-mail:jlongempire@yahoo.com
938N. Randolph St Philadelphia PA 19123 tel: 215 3270145
2
 Manage customer relationships; responsible for ensuring all service delivery objectives and
contractual obligations are met.
 Gain a detailed understanding of clients’ internal processes and workflow to enable better
service delivery as well as develop and implement customized processes to best work with and
enhance client satisfaction
 Conduct weekly and monthly client meetings to provide updates on business activities, capture
appropriate information and address new needs and concerns; these serve as another method
for identifying new business and growth opportunities, cultivating retention and enhancing
relationships.
 Provide resolution to all client issues; coordinate meetings and conference calls to bring any
parties necessary together for resolving matters in an efficient and expedited manner
 Maintain leads pipeline; make warm and cold calls, as well as educate prospective clients
about company services.
 Develop customized sales proposals including projected revenue forecasts and conduct
meetings with key contacts to present how company can best support them and achieve their
financial goals
 Recruit, interview and train new sales reps.
 Developed and implemented quality control measures with sales force
Leaf Financial
Account Executive 2005-2006
Commercial leasing and financial servicescompany
 Duties include new business development, maintenance of existing accounts, and all
commercial financial transactions for mid-west territory
 Market financial services and programs to national vendors for commercial testing.
 Review client financial records and match to appropriate lending programs.
 Develop business relationships with national accounts distributor, Scansource.
 Facilitate all leasing activities and work in coordination with internal departments to design
appropriate solutions for client needs
 Achievement of merit recognition for reaching 189% of budget goals
Grand Scale Fundraising
Marketing Consultant (Contract Position) 2005
Marketing and salesserviceorganization
 Retained to review all aspects of marketing operations including sales, collections, and
reporting processes to identify areas for improvement and develop process improvements.
 Oversee day to day operations of home office and work to implement new procedures into pre-
existing structure
 Recruit and interview new prospective staff.
 Solicit outside businesses for community and force support
 Attainment of 80% increase of funded sales over those previously closed by end of contract
engagement as a result of process changes.
Team J Marketing
Marketing Representative/Administrator 1995-2004
Advertising and salesoffice for NJand NY Police BenevolentAssociations
 Design and implement new operational procedures
 Provide customer service to clients as well as sponsors
 Train new staff on marketing initiatives
 Contact business leads to market and sell advertising services
 Surpass daily sales goals regularly.