1. “To work in a stable company wherein I can enhance my knowledge and capabilities while seeking for its continuing progress. To give
quality work to the company through excellent and dedicated effort to the task ascribe for where my talent, competence and
experienced can be used fully.”
John Cyrus P. Arguzon
John.arguzon@yahoo.com
Deira, Dubai UAE
052 830 6371
Skills, Qualifications and Professional Strength:
A highly talented Salesperson with huge experience in selling merchandise.
Ability to deliver service excellence.
Good time management.
Knowledge of office applications and PC.
A proactive and results oriented competent individual and have good interactive and
interpersonal skills.
Has the ability to organize, coordinate implement and control work relatedactivities
exceptionally friendly, helpful, polite and patient.
A person who has a good sense of humor, hard-working and God-fearing individual.
Adaptable – has the capability of adapting to new environment and grasp work
quickly.
Can work under pressure, highly motivated, dynamic, willing to be trained and can
work with minimal supervision.
Excellent communication and listening skills.
Proficient in English (Write, Read and Speak).
Education
Philippine Women’sUniversity, Laguna Philippines
2010-2011|Associate in Hotel and Restaurant Management
Experience
Sales Executive September 2015 – Present
Forrey & Galland Chocolatier| Dubai Mall, UAE
(Awarded “Best Luxury Chocolate” in Gulf Connoisseur Awards)
o Optimizing of order processing and customer
o Maintaining the counter while selling, assisting counter sales staff and providing the best
customer service
o Responsible in achieving individual targetsand common sales targetswith the rest of the
team in the retail unit while promoting the brand and its uniqueness in the best possible
way.
o Supervising and supporting the counter staff team members.
o Following up on all orders with all related departments.
o Following procedures for smooth production/delivery cycle to ensure customers
satisfaction.
o Responsible in checking the product expiration.
o Responsible for generating daily and periodic reports, and all related paper work.
o Responsible in reporting to the Shop Manager.
2. Room Service / Telephone Operator March 2013 – May 2015
Hilton DubaiCreek | Dubai, UAE
o Responsible in Room service
o Responsible in assisting chef’s presentations
o Responsible in banquet and catering services in hotels accommodation
o Actively uses up selling techniques to exceed guest’s expectation and increase revenue.
o Deliver positive attitude towards the guest.
o Leading new colleagues to follow the standard of the company.
o Operated telephone switchboard station
o Answered, recorded, logged, and processed all calls, requests, questions, or concerns
o Processed requests for wake up calls and screening calls
o Monitored BUSY or unanswered lines
o Checked back with callers on hold to update status
Personal Information:
Dateof Birth: 20 November 1993
Nationality: Filipino
Language: English, Tagalog
Height: 5’7
Marital Status: Single
Visa Status: Employment Visa
References:
Mr. Ronnie Dela Cruz – Supervisor/Team Leader
Forrey & Galland Chocolatier | 055 611 7010
Mr. Enrico Borras – Duty Manager
Hilton Dubai Creek | 056 113 0983