Joan Christine C. Ortega has over 13 years of experience in sales and real estate. She is currently the Head of Sales at Lica Land, where she manages the sales force and supports functions to improve productivity. Previously, she held various sales leadership roles at other real estate companies, consistently exceeding sales targets and winning awards. She has skills in strategic planning, operations management, customer relationship management, and staff training and development.

1. Joan Christine C. Ortega
#1 Legaspi St. corner Reinosa St  Vista Verde Executive Village
Cainta, Rizal 1900
(0956)-1341005 / (0915)-1186651
joan_ortega0180@yahoo.com
HEAD OF SALES
Head of Sales possessing comprehensive knowledge of management techniques
with 13 years of successful experience in the Sales and Real Estate industry.
 Combine entrepreneurial drive with business-management skills to drive gains in revenue,
market share and profit performance.
 Communicate a clear, strategic sales vision, effectively training and coaching both veteran
and junior sales team members.
 Cultivate excellent relationships with new prospects and existing customers.
 Able to turn around lagging operations and prepare companies for fast growth and
profitability.
SKILLS
 Strategic Planning
 Procedure Development
 Process Improvement
 Operations Management
 Staff Training & Development
 Contract Negotiations
 Budgeting & Forecasting
 Customer Relationship Management

2. Joan Christine C. Ortega
Résumé  Page 2
PROFESSIONAL EXPERIENCE
LICA LAND
Lica Land October 2016 to present
Head of Sales
As a Head of Sales, I manage and support functions essential to sales force productivity. These
include planning, reporting, quota setting and management, sales process optimization, sales
job design, sales marketing, sales training, sales program implementation, sales compensation
design and administration and recruiting and selection of sales force talent.
I am Responsible for the overall productivity and effectiveness of the assigned sales
organization. Reporting to the Chairman and General Manager. I work closely with internal and
external stakeholders to ensure the appropriate objectives and priorities are enabled within the
sales organization being supported.
 Coordinates sales forecasting, planning, and budgeting processes used within the sales
organization. Proactively monitors and strives to maintain high levels of quality,
accuracy, and process consistency in the sales organization’s planning efforts. As
needed, coordinates planning activities with other functions and stakeholders within the
firm.
 ·Supports the equitable assignment of sales force quotas and ensures quotas are
optimally allocated to all sales channels and resources.
 Proactively identifies opportunities for sales process improvement. Works closely with
sales management to inspect sales process quality and prioritize opportunities for
improvement. Assists sales management in understanding process bottlenecks and
inconsistencies. Facilitates an organization of continuous process improvement.
 Monitors the accuracy and efficient distribution of sales reports and other intelligence
essential to the sales organization. Recommends revisions to existing reports, or assists
in the development of new reporting tools as needed.
 Implements enabling technologies, including DSAR, to sales teams. Monitors the
assigned sales organization’s compliance with required standards for maintaining DSAR
data. Works closely with sales management to optimize the effectiveness.
 Coordinates training delivery to sales, sales management, and sales support personnel
in the sales organization supported.
 Provide input to senior leadership in the development and administration of sales
incentive compensation programs.
 Working with Accounting, Finance, and Human Resources, provides assistance with
sales incentive compensation administration on an as-needed basis, or when required to
arbitrate or clarify the application of compensation program policies and procedures.
 Directs and supports the consistent implementation of company initiatives.
 Builds peer support and strong internal-company relationships with other key
management personnel.

3. Joan Christine C. Ortega
 Résumé  Page 3
NUVO CITY
Nuvo Sales January 2014 to August 2016
Sales Director
 Tripled annual sales volume within 1 year, growing sales from P360 million in 2013 to
P960 million in 2014.
 Achieved 2014 Top Division for the year Award in 2014 for outstanding sales results,
representing the first time the division achieved this recognition.
 Improved sales policies and practices. Defined the sales cycle, created accurate job
descriptions and developed standards for customer relationship management.
Nuvo Sales June 2009 to January 2014
Sales Manager
November 2013- January 2014 Execustive Sales Manager/ OIC
August 2011- November 2013 Senior Sales Manager
June 2009- August 2011 Junior Sales Manager
 Consistent Top Sales Manager Awardee for 4 years.
 Manages the sales activities and programs of my team.
 Responsible for attaining monthly or annual sales targets, building up distribution channels,
establishing strategic business relations, and providing idea for all strategic sales plans and
their implementation.
 Tracking sales results versus individual objectives, maintaining and reporting sales
compensation plans, annual and monthly revenue tracking and reporting, ad hoc reporting,
and contract processing.
 Negotiate and close sales to meet and exceed sales targets.
 Directly reports to the Chairman and President for planning and implementation.
 Handles 10 Property Consultant’s in hitting their monthly target and training them as well.
 Manage effectively a quality telesales pipeline for my consultant’s, ensuring that it is
updated and managed pro-actively at all times.
 Assist my Consultant’s in explaining the various types of projects to the clients and
different payment options available for them and recommend the most suitable for their
individual needs.
 Maintains buyers account as well as generate referrals from them.
 Establish, build, develop and maintain an extensive list of business contacts, build and
manage effective customer relationships.
 Maintain sales records and prepares sales reports as required

4. Joan Christine C. Ortega
 Résumé  Page 4
PHILTOWN PROPERTIES INC. / RFM SUBSIDIARIES
January 2005 - June 2009
Team Leader
 Started as a Junior Property Consultant in 2005 that handled One Mckinley Place, Fairways
Tower and Metropolitan Tower in Fort Bonifacio and recognized as a Consistent Top
Consultant for In House Department for routinely exceeding quotas.
 Achieved Top 4 Property Consultant Award and Top Group Award for 2005.
 Promoted to Senior Property Consultant and sold 20 units on January and February of
2005
 Received Top 2 Consultant Award in 2006 and was promoted to Executive Property
Consultant in 6 months in 2006.
 Part of the Top Group and achieved Top 1 Property Consultant for 2007.
 Handled and Trained New Hires under the In-House Dept. in 2008, Achieved Top 2
Property Consultant and was promoted to Team Leader in the same year.
MEGAWORLD CORPORATION
June 2004 - December 2004
Property Consultant
 Handled marketing for Forbes Wood Heights,Bellagio & Mckinley Hills.
 Sold 6 units in Forbes Wood Heights, 3 units in Bellagio and 1 lot at Mckinley Hills in 6
months.
 Exceeded goals and target quotas.
EASTWOOD PROPERTIES INC
January 2004 – June 2004
Customer Service Associate
Responsible for handling front office reception and administration duties, including greeting guests and
directing them to the showroom, answering phones, handling company inquiries.

5. Joan Christine C. Ortega
 Résumé  Page 5
EDUCATION & TRAINING
SY 1997- SY 2001 SY 1993 – SY 1997
Dominican College CCC
AB MASS Communication High School Diploma
* Officer for Mass Com Society
PROFESSIONAL TRAINING
 June 2005 Master the art of selling condominium
 September 2006 The Filipino art of break though selling
 March 2008 Competative selling techniques
 August 2009 Managerial leadership 101
 October 2009 Intrapreneurial leadership
 May 2011 Advance Sales management
 November 2013 Leadership training: Winning with sales relationship
 May 2015 Sales fundamentals training
DEPENDENTS:
 Andrea Nicole O. Caparros (Daughter)
 Daye C. Ortega (Mother)

6. #1 Legaspi St. corner Reinosa St  Vista Verde Executive Village  Cainta, Rizal
(0956) 1341005 / (0915)-1186651  joan_ortega0180@yahoo.com