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Prioritisation for
Product Managers
JO WICKREMASINGHE
HEAD OF PRODUCT, WHICH? DIGITAL
PRODUCT TANK 15 APR 2015
INTRO
Prioritisation throughout
the organisation
Division
Portfolio
Product Product
Portfolio
Product Product
Division
Portfolio
Product Product
Portfolio
Product Product
STRATEGIC
PLANNING
PRIORITIES &
BUDGETS
ACROSS
PORTFOLIO
PRODUCT
ROADMAPS
Prioritisation throughout
the organisation
Journalism
Radio &
Music
Vision Future Media
Online
Technology
Group
Players &
On-
Demand
News & Knowledge
News
Homepage
& Search
Weather &
Travel
Sport
Knowledge
& Learning
STRATEGIC
PLANNING
PRIORITIES &
BUDGETS
ACROSS
PORTFOLIO
PRODUCT
ROADMAPS
For small / new organisations
strategy = growth
Established organisations
balance existing products with new development
Product life cycle
 All products will
eventually start to
decline
 More competitors enter
the market
 New tech brings new
capabilities
 Disruption changes user
behaviour
 In digital the rate of
innovation means what
works today won’t work
forever
Implications of strategic plans for
product managers
 You have clear goals
and objectives to work
towards
 Leverage these goals to
help you prioritise your
product roadmaps
Challenges
• Which? is much smaller organisation than the BBC or
Microsoft yet it still has a relatively large number of products
and services under development
• The challenge my team faces at Which? is that its digital
ambitions are ahead of where we are as an organisation
• Our whole digital team is 63 people including product and
UXD, and we are supporting around 14 products in active
development
• To put this into perspective at the BBC my Weather and
Travel News team managed 3 products with a total team of
28 people, and this didn’t include the development teams
which built some of the components we used like the global
nav or BBC identity
So…. this makes it a very challenging environment for our
product managers to prioritise
Product roadmap
prioritisation
Must have
o
Should have
Could have
o
Won’t have
High, Medium, Low
Editorial Development Marketing Sales Total
Feature 1 H M L L 15
Feature 2 H H L L 25
Feature 3 L M H M 45
Feature 4 M L M H 45
Assume H = 5, M = 3, L = 1
 Different stakeholders usually have a different opinion about
what is a high priority
 Approach is too internally focused
 Can use a multiplier to come out with aggregate weighting
but are all stakeholders equal?
Value mapping
EFFORT
RETENTION
1 2
3 4
Story mapping
Minimum viable product
Use a combination of value
mapping and story mapping
to determine
 What are the most valuable
features
 And what set of features need
to be delivered together to
create the minimum viable
product
“
”
The customer rarely buys
what the company thinks
it is selling them
PETER DRUCKER
Be prepared to pivot
Prioritisation for
Product Managers
Jo Wickremasinghe
Head of Product Which? Digital
uk.linkedin.com/in/jowickremasinghe
@WickyMast

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Prioritisation for Product Managers _ jwickremasinghe

  • 1. Prioritisation for Product Managers JO WICKREMASINGHE HEAD OF PRODUCT, WHICH? DIGITAL PRODUCT TANK 15 APR 2015
  • 3. Prioritisation throughout the organisation Division Portfolio Product Product Portfolio Product Product Division Portfolio Product Product Portfolio Product Product STRATEGIC PLANNING PRIORITIES & BUDGETS ACROSS PORTFOLIO PRODUCT ROADMAPS
  • 4. Prioritisation throughout the organisation Journalism Radio & Music Vision Future Media Online Technology Group Players & On- Demand News & Knowledge News Homepage & Search Weather & Travel Sport Knowledge & Learning STRATEGIC PLANNING PRIORITIES & BUDGETS ACROSS PORTFOLIO PRODUCT ROADMAPS
  • 5. For small / new organisations strategy = growth
  • 6. Established organisations balance existing products with new development
  • 7. Product life cycle  All products will eventually start to decline  More competitors enter the market  New tech brings new capabilities  Disruption changes user behaviour  In digital the rate of innovation means what works today won’t work forever
  • 8.
  • 9.
  • 10. Implications of strategic plans for product managers  You have clear goals and objectives to work towards  Leverage these goals to help you prioritise your product roadmaps
  • 11. Challenges • Which? is much smaller organisation than the BBC or Microsoft yet it still has a relatively large number of products and services under development • The challenge my team faces at Which? is that its digital ambitions are ahead of where we are as an organisation • Our whole digital team is 63 people including product and UXD, and we are supporting around 14 products in active development • To put this into perspective at the BBC my Weather and Travel News team managed 3 products with a total team of 28 people, and this didn’t include the development teams which built some of the components we used like the global nav or BBC identity So…. this makes it a very challenging environment for our product managers to prioritise
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 18. Must have o Should have Could have o Won’t have
  • 19. High, Medium, Low Editorial Development Marketing Sales Total Feature 1 H M L L 15 Feature 2 H H L L 25 Feature 3 L M H M 45 Feature 4 M L M H 45 Assume H = 5, M = 3, L = 1  Different stakeholders usually have a different opinion about what is a high priority  Approach is too internally focused  Can use a multiplier to come out with aggregate weighting but are all stakeholders equal?
  • 22. Minimum viable product Use a combination of value mapping and story mapping to determine  What are the most valuable features  And what set of features need to be delivered together to create the minimum viable product
  • 23. “ ” The customer rarely buys what the company thinks it is selling them PETER DRUCKER
  • 24. Be prepared to pivot
  • 25. Prioritisation for Product Managers Jo Wickremasinghe Head of Product Which? Digital uk.linkedin.com/in/jowickremasinghe @WickyMast