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Listening skills

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JIMS Rohini Sector 5
JIMS Rohini Sector 5

This document illustrates importance of listening skills in business success. It first explains types of failures in Listening Skills and later on details "10 commandments of Listening". Ms. Parul Raj Associate Professor JIMS Rohini

BusinessTechnology
1 of 26
Listening Skills Ms. Parul Raj Associate Professor JIMS Rohini
By the end, you’ll be reading about: ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Are you a good listener ?
Why is it important to be a Good Listener ?
Possible outcomes for Poor Listening Skills ,[object Object]
Possible outcomes for Poor Listening Skills ,[object Object]
4 Keys to becoming a Better Listener.
[object Object],[object Object]
[object Object],[object Object]
Listening Activities
COMMUNICATION GAME # 1 ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
What did we learn ? ,[object Object],[object Object],[object Object]
What is Listening ? ,[object Object],[object Object],[object Object],[object Object],[object Object]
Why be a good listener ?? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
10 COMMANDMENTS OF LISTENING
Listening is the most powerful form of acknowledgment ,[object Object]
Listening builds stronger relationships ,[object Object]
Listening promotes being heard ,[object Object]
Listening creates acceptance and openness ,[object Object]
Listening leads to learning ,[object Object]
Listening reduces stress and tension ,[object Object]
Listening is CRITICAL in conflict resolution ,[object Object]
Barriers to Listening ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Importance of Listening Skills in Business ,[object Object],[object Object],[object Object],[object Object]
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