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Map Your Job
Why
with the free
Map Your Job! training
Introduction, Short Version and Deep Dive
First, a brief
introduction to
Map Your Job!
Map Your Job! quickly and easily
transfers what you know about your job
Process Maps
Evaluations
& Priorities
Action
Plans
from your knowledge to pencil & paper
making YOUR job knowledge better organized,
so you can think and communicate about
your job more easily and effectively
Process Maps
Evaluations
& Priorities
Action
Plans
WHERE DOES IT HELP
to be able to think and communicate about
your job more easily and effectively?
It helps in all these activities that add value to your job
• Improving your satisfaction with your current job
• Reducing stress in your current job
• Preparing for advancement in your job track and/or
career
• Learning a new job
• Understanding alternative jobs inside or outside your
current company
• Researching for a job interview
• Being more confident in a job interview
• Having more stories to tell at a job interview
• Being able to convey more detail in a job interview
Plus, mapping your job teaches you a valuable skill that
helps in all these areas as well
 Recruiting
 Orientation
 Training
 Coaching
 Productivity improvement
 Workload balancing
 Flex work scheduling
 Remote work coordination
 Teamwork through better
shared knowledge of team’s jobs
 Leadership through better
understanding of team’s jobs
Because all these areas
depend on understanding
individual jobs
What you need to learn this skill and Map Your Job
• 5 to 10 pieces of letter-size paper
• A pencil
• An eraser
• What you already know, think and feel about your job
• Ability to draw basic shapes
• Ability to write short phrases
• Ability to follow basic instructions
Eye-opening results in as little as
an hour of getting started
Desire to
CHANGE a job
in many ways for
many reasons
(previous slides).
Need to
DESCRIBE a job
in order to
effectively
change it
DIFFICULTY in
describing jobs
well enough to
support
effective change
 Widespread dissatisfaction with jobs
 Unmet needs for:
 Productivity improvement
 More teamwork
 Enhanced leadership
 Accelerated innovation
What is the pain point?
All of which depend
on the ENGAGEMENT
that comes with job
satisfaction
Desire to
CHANGE a job
in many ways for
many reasons
(previous slides).
Need to
DESCRIBE a job
in order to
effectively
change it
Map Your Job!
method for quickly
creating detailed
“job maps”
 Increased satisfaction with jobs
 Increasing capability for:
 Productivity improvement
 More teamwork
 Enhanced leadership
 Accelerated innovation
What is the solution?
Supported by
Stronger Ability
to Describe Jobs
provided by
Map Your Job!
Quickly learn and
apply a new skill
Eye-opening
results in as little
as an hour
The “Map Your Job!” method is a simplified version
of the ActionMap® Toolkit™ method
for process change, development and improvement
ActionMap has been used in over 100 workshops with
organizations including those shown here:
The Core Training slide deck at the link below
provides you with all the instructions you need
to learn and apply the same method used in those workshops
to Map Your Job!
HP
Intel
GAPChevron ConAgraTarget
Kaiser Permanente
City of San LeandroCity of Fairfield
Alameda Unified School District
SoCalGas National Semiconductor
San Francisco Chronicle
Placer County Water Agency
howtomapyourjob.com/slides/coretraining
Map YOUR JobWhy
Map Your Job!
with
Next, a deeper dive on
Process Knowledge
“Knowledge about planned and/or
repeated patterns of action,
that is, knowledge about processes”
is the most valuable resource on the planet
Because all other resources depend on it
to perform work that creates consumer value
Process Knowledge
The “Why” story starts with
Try removing process knowledge, and see what happens
How does that relate to Map YOUR Job?
 Your job, any job, has many processes,
formal and informal, that are needed for
the job to produce value
 All such processes require process
knowledge to operate
 Take out the process knowledge and see
what happens
 So a major part of changing your job
means changing the processes in your job
 Which means
changing YOUR PROCESS KNOWLEDGE
of your job
What does THAT mean, and how to do it?
 Performance Knowledge
 what you can DO in your job
 Descriptive Knowledge
 what you can DESCRIBE about what you can do
Descriptive knowledge is what you use
to think and communicate about your job
There are two major categories of
Job-Related Process Knowledge
Think about how long
it would take you
to tie a pair of shoelaces
That’s using
Performance knowledge
Quick exercise on types of job knowledge:
Now think about
how long it would take you
to describe how to tie
a pair of shoelaces
That’s using
Descriptive knowledge
Now consider the difference between
performance knowledge and descriptive knowledge
as it relates to everything you know about your job
“Job Knowledge”
includes tasks,
values, ideas
and plans
Everything you know
about your job, both
what can do and what
you can easily describePerformance
Knowledge
(just tie them)
Descriptive
Knowledge
(describe how to tie them)
The Value of Descriptive vs Performance Knowledge
Performance
Knowledge
of Your Job
Descriptive
Knowledge
of Your Job
 We all possess an amazing amount of
knowledge of how to do our jobs
 At the same time we have much more
performance knowledge than we have
descriptive knowledge of our jobs
 Performance knowledge is critical
to learning and doing a job
 Descriptive knowledge is needed
to effectively change a job, by
thinking and communicating about it
“Job Knowledge”
includes tasks, values,
ideas and plans
 Improving your satisfaction with your current
job
 Reducing your stress in your current job
 Preparing for advancement in your job track
and/or career
 Learning a new job
 Understanding alternative jobs inside or
outside your current company
 Researching for a job interview
 Being more confident in a job interview
 Having more stories to tell at a job interview
 Being able to convey more detail in a job
interview
 Recruiting
 Orientation
 Training
 Coaching
 Productivity improvement
 Flex work scheduling
 Workload balancing
 Remote work coordination
 Improving teamwork by sharing
team member’s job knowledge
 Improved leadership by better
understanding the team’s
overall workload
Add your ideas
(Repeat)
Specific ways that increased ability to think and communicate about
a job can increase personal and organizational value
k
Questions to consider, given the above uses of
descriptive job knowledge:
 What are the benefits and advantages of having stronger
descriptive knowledge of your job?
 What methods are you aware of for increasing your
descriptive knowledge of your job?
Performance
Knowledge
(just tie them)
Descriptive
Knowledge
(describe how to tie them)
Apply that to your entire
knowledge of your job
 What is it like to not have enough descriptive knowledge of
your work? (For instance, in a job interview)
turns performance knowledge into descriptive knowledge,
giving you greater ability to think and communicate about your job
Performance
Knowledge
of Your Job
Descriptive
Knowledge
of Your Job
Performance
Knowledge
of Your Job
Descriptive
Knowledge
of Your Job
Knowledge you
can use to
change your job
Knowledge you
use to perform
your job
Map Your Job!
Creates Stronger
Descriptive Knowledge
Map Your Job!
Descriptive
Knowledge View
Performance
Knowledge View
e
Having stronger ability to think and communicate about your job
greatly increases your capability to change your job
That’s why: Map Your Job!
Map Your Job!
Creates Stronger
Descriptive Knowledge
Detailed instructions for how to use Map Your Job!
the FREE, fast, effective and easy-to-use way
to map, evaluate and find actions to improve
your job, your team members’ jobs, or ANY job,
can be found at this link:
howtomapyourjob.com/slides/coretraining
More details, including software that automates
many of the steps in the manual method,
can be found at these sites:
If you like the manual method, you can sign up for a
free trial of the software
(and cancel when the free trial is over)
to accelerate and expand how you
support.actionmap.com
Map Your Job!
actionmap.com
Map Your Job™ is a service mark of ActionMap Inc.
© 2020 ActionMap Inc.
Thanks for viewing!

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Map Your Job Guide to Organizing Job Knowledge

  • 1. Map Your Job Why with the free Map Your Job! training Introduction, Short Version and Deep Dive
  • 2. First, a brief introduction to Map Your Job!
  • 3. Map Your Job! quickly and easily transfers what you know about your job Process Maps Evaluations & Priorities Action Plans from your knowledge to pencil & paper making YOUR job knowledge better organized, so you can think and communicate about your job more easily and effectively
  • 4. Process Maps Evaluations & Priorities Action Plans WHERE DOES IT HELP to be able to think and communicate about your job more easily and effectively?
  • 5. It helps in all these activities that add value to your job • Improving your satisfaction with your current job • Reducing stress in your current job • Preparing for advancement in your job track and/or career • Learning a new job • Understanding alternative jobs inside or outside your current company • Researching for a job interview • Being more confident in a job interview • Having more stories to tell at a job interview • Being able to convey more detail in a job interview
  • 6. Plus, mapping your job teaches you a valuable skill that helps in all these areas as well  Recruiting  Orientation  Training  Coaching  Productivity improvement  Workload balancing  Flex work scheduling  Remote work coordination  Teamwork through better shared knowledge of team’s jobs  Leadership through better understanding of team’s jobs Because all these areas depend on understanding individual jobs
  • 7. What you need to learn this skill and Map Your Job • 5 to 10 pieces of letter-size paper • A pencil • An eraser • What you already know, think and feel about your job • Ability to draw basic shapes • Ability to write short phrases • Ability to follow basic instructions Eye-opening results in as little as an hour of getting started
  • 8. Desire to CHANGE a job in many ways for many reasons (previous slides). Need to DESCRIBE a job in order to effectively change it DIFFICULTY in describing jobs well enough to support effective change  Widespread dissatisfaction with jobs  Unmet needs for:  Productivity improvement  More teamwork  Enhanced leadership  Accelerated innovation What is the pain point? All of which depend on the ENGAGEMENT that comes with job satisfaction
  • 9. Desire to CHANGE a job in many ways for many reasons (previous slides). Need to DESCRIBE a job in order to effectively change it Map Your Job! method for quickly creating detailed “job maps”  Increased satisfaction with jobs  Increasing capability for:  Productivity improvement  More teamwork  Enhanced leadership  Accelerated innovation What is the solution? Supported by Stronger Ability to Describe Jobs provided by Map Your Job! Quickly learn and apply a new skill Eye-opening results in as little as an hour
  • 10. The “Map Your Job!” method is a simplified version of the ActionMap® Toolkit™ method for process change, development and improvement ActionMap has been used in over 100 workshops with organizations including those shown here: The Core Training slide deck at the link below provides you with all the instructions you need to learn and apply the same method used in those workshops to Map Your Job! HP Intel GAPChevron ConAgraTarget Kaiser Permanente City of San LeandroCity of Fairfield Alameda Unified School District SoCalGas National Semiconductor San Francisco Chronicle Placer County Water Agency howtomapyourjob.com/slides/coretraining
  • 11. Map YOUR JobWhy Map Your Job! with Next, a deeper dive on
  • 12. Process Knowledge “Knowledge about planned and/or repeated patterns of action, that is, knowledge about processes” is the most valuable resource on the planet Because all other resources depend on it to perform work that creates consumer value Process Knowledge The “Why” story starts with Try removing process knowledge, and see what happens
  • 13. How does that relate to Map YOUR Job?  Your job, any job, has many processes, formal and informal, that are needed for the job to produce value  All such processes require process knowledge to operate  Take out the process knowledge and see what happens  So a major part of changing your job means changing the processes in your job  Which means changing YOUR PROCESS KNOWLEDGE of your job What does THAT mean, and how to do it?
  • 14.  Performance Knowledge  what you can DO in your job  Descriptive Knowledge  what you can DESCRIBE about what you can do Descriptive knowledge is what you use to think and communicate about your job There are two major categories of Job-Related Process Knowledge
  • 15. Think about how long it would take you to tie a pair of shoelaces That’s using Performance knowledge Quick exercise on types of job knowledge:
  • 16. Now think about how long it would take you to describe how to tie a pair of shoelaces That’s using Descriptive knowledge
  • 17. Now consider the difference between performance knowledge and descriptive knowledge as it relates to everything you know about your job “Job Knowledge” includes tasks, values, ideas and plans Everything you know about your job, both what can do and what you can easily describePerformance Knowledge (just tie them) Descriptive Knowledge (describe how to tie them)
  • 18. The Value of Descriptive vs Performance Knowledge Performance Knowledge of Your Job Descriptive Knowledge of Your Job  We all possess an amazing amount of knowledge of how to do our jobs  At the same time we have much more performance knowledge than we have descriptive knowledge of our jobs  Performance knowledge is critical to learning and doing a job  Descriptive knowledge is needed to effectively change a job, by thinking and communicating about it “Job Knowledge” includes tasks, values, ideas and plans
  • 19.  Improving your satisfaction with your current job  Reducing your stress in your current job  Preparing for advancement in your job track and/or career  Learning a new job  Understanding alternative jobs inside or outside your current company  Researching for a job interview  Being more confident in a job interview  Having more stories to tell at a job interview  Being able to convey more detail in a job interview  Recruiting  Orientation  Training  Coaching  Productivity improvement  Flex work scheduling  Workload balancing  Remote work coordination  Improving teamwork by sharing team member’s job knowledge  Improved leadership by better understanding the team’s overall workload Add your ideas (Repeat) Specific ways that increased ability to think and communicate about a job can increase personal and organizational value
  • 20. k Questions to consider, given the above uses of descriptive job knowledge:  What are the benefits and advantages of having stronger descriptive knowledge of your job?  What methods are you aware of for increasing your descriptive knowledge of your job? Performance Knowledge (just tie them) Descriptive Knowledge (describe how to tie them) Apply that to your entire knowledge of your job  What is it like to not have enough descriptive knowledge of your work? (For instance, in a job interview)
  • 21. turns performance knowledge into descriptive knowledge, giving you greater ability to think and communicate about your job Performance Knowledge of Your Job Descriptive Knowledge of Your Job Performance Knowledge of Your Job Descriptive Knowledge of Your Job Knowledge you can use to change your job Knowledge you use to perform your job Map Your Job! Creates Stronger Descriptive Knowledge Map Your Job!
  • 22. Descriptive Knowledge View Performance Knowledge View e Having stronger ability to think and communicate about your job greatly increases your capability to change your job That’s why: Map Your Job! Map Your Job! Creates Stronger Descriptive Knowledge
  • 23. Detailed instructions for how to use Map Your Job! the FREE, fast, effective and easy-to-use way to map, evaluate and find actions to improve your job, your team members’ jobs, or ANY job, can be found at this link: howtomapyourjob.com/slides/coretraining
  • 24. More details, including software that automates many of the steps in the manual method, can be found at these sites: If you like the manual method, you can sign up for a free trial of the software (and cancel when the free trial is over) to accelerate and expand how you support.actionmap.com Map Your Job! actionmap.com
  • 25. Map Your Job™ is a service mark of ActionMap Inc. © 2020 ActionMap Inc. Thanks for viewing!