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4. Feb 2016
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  1. CURRICULUM VITAE Polyxeni G.Tsambarli E-mail: jtsambarli@yahoo.com Mobile Phone: +30 6945 331637 Date of birth: June 12th 1957 Nationality: Greek Marital status: Non married Education: Deree -The American College in Greece  B.A Business Administration/public relations 2nd High School of Piraeus - six years Languages: Greek- English Professional Experience 2010-2014: Bright Oil Petroleum Ltd International Fuels’Regional Account Manager For: Greek Italian-Swiss-Monaco-France-Turkey- Middle Eastern customers Volume :1.500.000mt per year at Brightoil ports (China and Singapore) 2000-2010: International Fuel’s Regional Account Manager in SHELL MARINE PRODUCTS LTD For : Greek-Italian-Monaco-Turkish and Middle Eastern customers Volume: 600.000 per year @ Shell ports only.  Build strong customer relationships based on multiple interfaces on both customer and Shell sides  Provide coaching and guidance to fuels 'office based account managers'  Manage negotiation with customers of terms and conditions, including pricing and payment terms within credit line established by credit team  Take lead in managing customer/Shell interface in case of any disputes or customer complaints  Be accountable for customer payment performance.
  2.  Propose and sell sales and marketing initiatives to new and existing customers against set targets  Explore and develop new opportunities in the chosen market aimed at securing and expanding the Customer Base, with a view to increased profitability.  Support profit oriented improvements across the business, particularly relating to Business Process Improvements, Business Development, Customer Service, Costs and Order-To-Cash  Monitor changing customer activities and needs and work with other Shell teams and third parties where necessary to continuously develop enhanced customer offers driving maximum profitability in the most cost efficient manner 1986-2000 - Shell Hellas A.E Lubricants Sales Department 1977-1986 S.Stravelakis Compania Naviera S.A Operation, Chartering & Legal Departments Seminars:  Time Management skills  Negotiation skills  Credit Management skills  Complaints handling  Customers service and behaviours skills Additional information: Extensive knowledge in the usage of IT business tools (SAP, Microsoft, and various tailor made e-tools) Recommendation: Mr Andrew Lade European Fuels Desk Manager – Shell Marine Products Ltd – London) ph:+442079344616 / mob::447768338358 Shell Rotterdam Trading Desk : Key Account Manager Mrs Gemma Bonjorn / mob: +31 655 126618
  3. Shell Rotterdam Trading Desk : Key Account Manager Mrs Gemma Bonjorn mob: +31 655 126618
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