1. Jennifer Conroy Page 1
Jennifer Lynne Conroy
10 Pope Road, Brookline NH 03033 • (603) 321-4470 • Email: jennifer.l.conroy@charter.net
EXECUTIVE SUMMARY
With 12 years experience in an Operations role, I am responsible for many aspects of the global sales
operations, including pricing, sales compensation plan creation and maintenance as well as RFP. I help
manage strategic initiatives, guide sales processes, establish key performance metrics and analyze
trends. I am highly skilled at prioritizing, planning and organizing as well as resourceful and goal
oriented with a demonstrated ability to meet and exceed deadlines.
KEY ACCOMPLISHMENTS
 OutstandingAchievement Award 2006,2007,2012, Special
Impact Award 2014
 Creation, implementation and on-going maintenance of
VaricentIBM System for comp planning
 Aided in Implementation of upgraded CRM system and
Salesforce.com
 SOX/internal controls implementation & maintenance
CURRENT PROFESSIONAL ACHIEVEMENTS
Skillsoft Corporation 2005 – present
Skillsoft is a global cloud-based provider of learning solutions for business and IT professionals of Global 2000 organizations,
with over $600 million in annual revenues.
I joined Skillsoft in 2005 and have steadily progressed to my current level of responsibility. I spent the first two
yearsof my career at Skillsoft as a BusinessAnalyst.In 2008, I waspromoted to Senior Business Analyst. In 2012,
I was promoted to Sales Operations Manager. In February 2015, my team was expanded to include pricing and
the RFPteam and I waspromoted to SeniorManager, Sales Operations. As a part of Skillsoft's Sales Operations
team, I've played a critical role in five of the company’s acquisitions, the take-private transaction in May 2010
and the subsequent sale to our current ownership, Charterhouse Capital Partners, LLP, in May 2014.
Senior Manager, Sales Operations
Reporting to the Senior Vice President, Global Sales Operations and Services, I manage several functions
essential toproviding world-classcustomer service and sales force productivity. Global sales operations under
my directioninclude territoryplanning,salesperformanceanalysis and reporting, quota setting, compensation
plan design and administration, pricing and RFP's. In this role, I work closely with internal and external
stakeholders to ensure efficient operation and success. Detailed responsibilities include:
 Design, implement and manage sales forecasting, planning, and pricing processes to ensure they are
appropriately integrated with other processes employed within the firm.
 Responsible for equitably assigningsales force quotas to ensure the company’s financial objectives are
optimally allocated to all sales channels and establish sales compensation program rules, policies, and
procedures.
 Provide counsel to sales management in implementing sales organization objectives that appropriately reflect
the company’s business goals. Align reporting and incentive programs with these performance management
priorities.
 Conducting due diligence for mergers and acquisitions and help integrate acquired company’s contracts and
financials into Skillsoft’s financial and order fulfillment systems.
 Manage and direct the RFP team and related applications, processes and procedures.

2. Jennifer Conroy Page 2
PRIOR PROFESSIONAL EXPERIENCE
Matrix Technologies, Hudson, New Hampshire 2003 – 2005
(Now known as Thermo Fisher Scientific Inc)
Thermo Fisher Scientific is the world leader in serving science. They enable their customers to make the world
healthier,cleaner and saferby providing analyticalinstruments,equipment,reagentsand consumables,software
and services for research, analysis, discovery and diagnostics.
Financial Analyst / Sales Analyst
 Prepared a monthly report deck for the executive leadership team to assist them in making key business
decisions. The report deck analyzed revenue trends and organic growth over prior years, product and
customer trends, as well as performance for key business divisions.
 Provided ad-hoc reports for the commercial sales organization in order to assistthem with their territory
management and growth, ad-hoc reports were also regularly provided for product managers, the supply
chain team and quality assurancepersonnel. Analysis of sales to daily budget performance
 Supported the North American sales organization comprised of 30 representatives including the Vice
President of Sales by providing sales analytics and administrative support.
 Prepared budget analysis reports to measure territory performance against the annual operating plan.
 Reviewed revenue and SAC data in order to prepare compensation reports for the sales representative
commission payments.
AT&T Broadband 2000 – 2003
AT&T (NYSE: T) is one of world's largest communications companies.
Financial Analyst
 Developed, analyzed and produced monthly performance metrics and trends. Communicated results with
functional leadership.
 Performed monthly on-site field visits to observe and conduct physical inventories, gauge compliance of
M&Ps and quantify and qualify process gaps. Prepared written narrative for Stakeholders.
 Performed various analyses of billing system statuses to gate erroneous box moves and qualify data.
 Performed monthly count sheet audits to validate physical inventories entered into the Database. Shared key
learnings and made recommendations for best practices to field.
 Assisted with the development and rollout of new process and procedures.
EDUCATION
University of Massachusetts, Lowell MA
Masters of BusinessAdministration,SummaCum Laude 2004
Bachelorof Arts inFinance, Mathematics Minor 2001
TECHNICAL PROFICIENCIES
Highly proficient on PC systems, utilizing standard business software, such as Microsoft Suite office products , Varicent,
Salesforce.com, Business Objects and PeopleSoft.