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RACHELLE JACKSON | JENNA BIVONE | DEMETRI WILLIAMS
GENERAL ASSEMBLY | UXDI PROJECT 3
VIEWER PROFILE
60% Male | Median Age: 24
Multi-screen viewers who tend to watch
the shows live (92% among 18-34)
Original and Acquired Animated and
Live-Action Series for Young Adults.
OFFERING
TOP SYNDICATED SHOWS
TOP ORIGINAL SHOWS
2
THE PROBLEM
Cartoon Network’s Adult Swim app currently lets users watch any of
their historic programming and, if they’re cable customers, keep up
with the latest episodes of their favorite shows.
Adult Swim wants to get away from an ad-based business model
and re-engineer their app to allow cord-cutters (users without a
cable account) to access all their content, ad-free, via a premium
service. They also want to help users new to their programming
discover new shows and share clips with their social networks.
COMPETITIVE ANALYSIS
*Source: App Annie (Ratings from Oct - Dec 2015) | NA = Not Available
4
BEST PRACTICES
‣ Supported on Multiple Devices
‣ Ability to Preview Content
‣ Special Feature Offerings
SITE MAP
CURRENT APP 5
6
USER FEEDBACK
7
SOCIAL MEDIA | FORUMS
USER SURVEY
8
KEY TAKEAWAY
n=29
• Top Feature Preferences Included:
‣ Multiple Devices
‣ Search Function
‣ Downloads
‣ Personalized Content
‣ Games and Activities
USER INTERVIEWS
9
PERSONAS
STREAMING
‣ Netflix
‣ Hulu
‣ Amazon Prime
‣ YouTube Red
DEVICES
‣ Phone
‣ Tablet
‣ PS4 | Wii
‣ AppleTV
‣ Chromecast
‣ Roku
SOCIAL MEDIA
‣ Facebook
‣ Snapchat
‣ Instagram
‣ Twitter
High Quality
Streaming is
Expected
Multiple
Devices are
Required
Social
Sharing is
Minimal
Roy Martens
un Project
TYLER
10
Free games…
I’d get it for the games.
Hi, I’m Tyler. I love to game and watch
[adult swim]. I enjoy sports, music,
hanging out with friends, and streaming
stuff. I currently don’t have cable so I
search everywhere for free content.
I want to make
my own experience.
OPPORTUNITIES
‣ Access to new episodes and
exclusive content
‣ Share button
‣ Home screen customizationCr
ea
te
d
by
gil
be
rt
ba
ge
s
fr
o
m
th
e
N
ou
n
Pr
oj
ec
t
NEEDS
‣ Way to stream new shows
and share funny content
‣ Customizable features
‣ Access to games in the app
PAIN POINTS
‣ Annoying ads
‣ Boring apps without games
‣ Leaving the app to do things
AVID GAMER
MALE | MID 20’S
BRUCE
11
I used to watch a lot but I
don’t like the new shows.
Will there be content
I can’t get anywhere else?
OPPORTUNITIES
‣ Easy cancellation
‣ Premium ad-free content
‣ Older shows and new content
to give feedback on
‣ Access on multiple devices
‣ Downloadable content
Cr
ea
te
d
by
gil
be
rt
ba
ge
s
fr
o
m
th
e
N
ou
n
Pr
oj
ec
t
NEEDS
‣ Way to stream [as] content
‣ Full library of shows
‣ Use on multiple devices
PAIN POINTS
‣ Lack of content and features
‣ Current programming
‣ Intrusive Ads
‣ Cancelation process
FORMER FAN
MALE | MID 30’S
Hi, I’m Bruce. I used to watch a lot of
adult swim and be an avid gamer. I
spend my time working, being with
friends and family, reading, and watching
videos. I currently don’t have cable so I
use streaming services to watch TV
shows and movies.
12
[ADULT SWIM] ACCESS
THE SOLUTION
CUSTOMIZATION
Personalized Selection of Shows & Features
EXCLUSIVE CONTENT
New Content Only Available In The App
GAMES
Gaming Account Access & Tracking
‣ Skins & Widgets
‣ Full Show Library
‣ Voting on Content
‣ Sharing of Content
“What are Bumps?”
13
“COMP”WIREFRAMESKETCH
14
MOBILE
SKETCHES
15
TABLET
SKETCHES
WIREFRAMES
16
Access all of your favorite
Adult Swim shows and games
anytime, anywhere
See it in action
ALREADY HAVE ACCESS? SIGN IN NOT CONVINCED?
SETTINGS
17
SITE MAP
NEW APP
‣ Show Clips
‣ Bumps
USER TESTING
18
ITERATIONS
FIRST ITERATION (5 USERS)
‣ Changed Name
‣ Removed Video from Onboarding
‣ Changed Color of Icons on Plan Features
Page to encourage awareness
‣ Added Notifications on Home, Widget, and
Show Pages to demo customization features
‣ Added Long tap Interaction on Show Page
Image (for adding content to home screen)
‣ Added Settings Icon to Header
SECOND ITERATION (6 USERS)
‣ Added Box around Intro Demo Prompt and
Changed Font Color to make instructions
clearer
‣ Increased Font Size on Show Pages
‣ Add Pages to Home Screen Functionality
19
ONBOARDING
PROGRESSIVE
[adult swim]
GOT IT!
ADD CONTENT TO
YOUR HOME SCREEN
BY CLICKING THIS ICON
[adult swim]
Psst! Want some Skins and
Widgets? Check it out.
GOT IT!
DAILY SCHEDULE
EXCLUSIVE UPDATES
LIVE SIMULCAST
GAME TRACKER
SOCIAL MEDIA
WATCHLIST
BUMPS
WIDGETS
What are you waiting for?
Click it and add a widget.
GOT IT!
SPACE GHOST
SEASON 1
SEASON 2
SEASON 3
SEASON 4
SEASON 5
SEASON 6
SEASON 7
SPACE GHOST COAST TO COAST
Knock! Knock!
Long tap image to add this
show to your home screen.
GOT IT!
20
EXCLUSIVES
VOTING FEATURE
[adult swim] PILOTS
2:18 / 2:18
VOTE
OR
WATCH NEXT PILOT
[adult swim] PILOTS
VENTURE BROTHERS
FROM ANOTHER MOTHER
AQUA TEEN HUNGER FORCE
MEATWAD ON THE MOVE
SQUIDBILLIES
BATTLES IN THE BUSH
MR. PICKLES
MR. PICKLES’ PRIVATES
THE BRAK SHOW
BRAK BECOMES A BREAKDANCER
SUPERJAIL!
THE WARDEN’S WRATH
BLACK DYNAMITE
MIND EXPLOSION
PICK A PITCHED SHOW
WATCH IT FROM BEGINNING TO END
VOTE THUMBS UP OR TRASH IT
WATCH
AND
VOTE
PILOTS
GAMES
EVENTS
FEATURED
[adult swim] EXCLUSIVES
22
USER FLOW
PHONE | TABLET
FORMER FAN
MALE | MID 30’S
BRUCE
Wanting to watch his favorite
cartoon on NETFLIX for an
original [AS] show.
AQUA TEEN HUNGER FORCE!
Discovering its
NOT
AVAILABLE
Searches online
for
viewing options
Searches online
for
viewing options
Finds success in his
search
[ADULT SWIM]
Streaming
Finds success in his
search
[ADULT SWIM]
Streaming
21
BRUCE
USER JOURNEY FORMER FAN
MALE | MID 30’S
BRUCE
23
CLICK TO VIEW PROTOTYPE

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Project 3 [Adult Swim] Presentation

  • 1. RACHELLE JACKSON | JENNA BIVONE | DEMETRI WILLIAMS GENERAL ASSEMBLY | UXDI PROJECT 3
  • 2. VIEWER PROFILE 60% Male | Median Age: 24 Multi-screen viewers who tend to watch the shows live (92% among 18-34) Original and Acquired Animated and Live-Action Series for Young Adults. OFFERING TOP SYNDICATED SHOWS TOP ORIGINAL SHOWS 2
  • 3. THE PROBLEM Cartoon Network’s Adult Swim app currently lets users watch any of their historic programming and, if they’re cable customers, keep up with the latest episodes of their favorite shows. Adult Swim wants to get away from an ad-based business model and re-engineer their app to allow cord-cutters (users without a cable account) to access all their content, ad-free, via a premium service. They also want to help users new to their programming discover new shows and share clips with their social networks.
  • 4. COMPETITIVE ANALYSIS *Source: App Annie (Ratings from Oct - Dec 2015) | NA = Not Available 4 BEST PRACTICES ‣ Supported on Multiple Devices ‣ Ability to Preview Content ‣ Special Feature Offerings
  • 6. 6
  • 8. USER SURVEY 8 KEY TAKEAWAY n=29 • Top Feature Preferences Included: ‣ Multiple Devices ‣ Search Function ‣ Downloads ‣ Personalized Content ‣ Games and Activities
  • 9. USER INTERVIEWS 9 PERSONAS STREAMING ‣ Netflix ‣ Hulu ‣ Amazon Prime ‣ YouTube Red DEVICES ‣ Phone ‣ Tablet ‣ PS4 | Wii ‣ AppleTV ‣ Chromecast ‣ Roku SOCIAL MEDIA ‣ Facebook ‣ Snapchat ‣ Instagram ‣ Twitter High Quality Streaming is Expected Multiple Devices are Required Social Sharing is Minimal Roy Martens un Project
  • 10. TYLER 10 Free games… I’d get it for the games. Hi, I’m Tyler. I love to game and watch [adult swim]. I enjoy sports, music, hanging out with friends, and streaming stuff. I currently don’t have cable so I search everywhere for free content. I want to make my own experience. OPPORTUNITIES ‣ Access to new episodes and exclusive content ‣ Share button ‣ Home screen customizationCr ea te d by gil be rt ba ge s fr o m th e N ou n Pr oj ec t NEEDS ‣ Way to stream new shows and share funny content ‣ Customizable features ‣ Access to games in the app PAIN POINTS ‣ Annoying ads ‣ Boring apps without games ‣ Leaving the app to do things AVID GAMER MALE | MID 20’S
  • 11. BRUCE 11 I used to watch a lot but I don’t like the new shows. Will there be content I can’t get anywhere else? OPPORTUNITIES ‣ Easy cancellation ‣ Premium ad-free content ‣ Older shows and new content to give feedback on ‣ Access on multiple devices ‣ Downloadable content Cr ea te d by gil be rt ba ge s fr o m th e N ou n Pr oj ec t NEEDS ‣ Way to stream [as] content ‣ Full library of shows ‣ Use on multiple devices PAIN POINTS ‣ Lack of content and features ‣ Current programming ‣ Intrusive Ads ‣ Cancelation process FORMER FAN MALE | MID 30’S Hi, I’m Bruce. I used to watch a lot of adult swim and be an avid gamer. I spend my time working, being with friends and family, reading, and watching videos. I currently don’t have cable so I use streaming services to watch TV shows and movies.
  • 12. 12 [ADULT SWIM] ACCESS THE SOLUTION CUSTOMIZATION Personalized Selection of Shows & Features EXCLUSIVE CONTENT New Content Only Available In The App GAMES Gaming Account Access & Tracking ‣ Skins & Widgets ‣ Full Show Library ‣ Voting on Content ‣ Sharing of Content “What are Bumps?”
  • 16. WIREFRAMES 16 Access all of your favorite Adult Swim shows and games anytime, anywhere See it in action ALREADY HAVE ACCESS? SIGN IN NOT CONVINCED? SETTINGS
  • 17. 17 SITE MAP NEW APP ‣ Show Clips ‣ Bumps
  • 18. USER TESTING 18 ITERATIONS FIRST ITERATION (5 USERS) ‣ Changed Name ‣ Removed Video from Onboarding ‣ Changed Color of Icons on Plan Features Page to encourage awareness ‣ Added Notifications on Home, Widget, and Show Pages to demo customization features ‣ Added Long tap Interaction on Show Page Image (for adding content to home screen) ‣ Added Settings Icon to Header SECOND ITERATION (6 USERS) ‣ Added Box around Intro Demo Prompt and Changed Font Color to make instructions clearer ‣ Increased Font Size on Show Pages ‣ Add Pages to Home Screen Functionality
  • 19. 19 ONBOARDING PROGRESSIVE [adult swim] GOT IT! ADD CONTENT TO YOUR HOME SCREEN BY CLICKING THIS ICON [adult swim] Psst! Want some Skins and Widgets? Check it out. GOT IT! DAILY SCHEDULE EXCLUSIVE UPDATES LIVE SIMULCAST GAME TRACKER SOCIAL MEDIA WATCHLIST BUMPS WIDGETS What are you waiting for? Click it and add a widget. GOT IT! SPACE GHOST SEASON 1 SEASON 2 SEASON 3 SEASON 4 SEASON 5 SEASON 6 SEASON 7 SPACE GHOST COAST TO COAST Knock! Knock! Long tap image to add this show to your home screen. GOT IT!
  • 20. 20 EXCLUSIVES VOTING FEATURE [adult swim] PILOTS 2:18 / 2:18 VOTE OR WATCH NEXT PILOT [adult swim] PILOTS VENTURE BROTHERS FROM ANOTHER MOTHER AQUA TEEN HUNGER FORCE MEATWAD ON THE MOVE SQUIDBILLIES BATTLES IN THE BUSH MR. PICKLES MR. PICKLES’ PRIVATES THE BRAK SHOW BRAK BECOMES A BREAKDANCER SUPERJAIL! THE WARDEN’S WRATH BLACK DYNAMITE MIND EXPLOSION PICK A PITCHED SHOW WATCH IT FROM BEGINNING TO END VOTE THUMBS UP OR TRASH IT WATCH AND VOTE PILOTS GAMES EVENTS FEATURED [adult swim] EXCLUSIVES
  • 21. 22 USER FLOW PHONE | TABLET FORMER FAN MALE | MID 30’S BRUCE
  • 22. Wanting to watch his favorite cartoon on NETFLIX for an original [AS] show. AQUA TEEN HUNGER FORCE! Discovering its NOT AVAILABLE Searches online for viewing options Searches online for viewing options Finds success in his search [ADULT SWIM] Streaming Finds success in his search [ADULT SWIM] Streaming 21 BRUCE USER JOURNEY FORMER FAN MALE | MID 30’S BRUCE
  • 23. 23 CLICK TO VIEW PROTOTYPE